City Hub Rotterdam jest oddziałem różniącym się jednak od pozostałych. To bardziej przypomina budynek z kilkoma piętrami, ale nie ma w tym nic złego, o ile mają windy. A widok na ulicę z łazienki z prysznicem jest całkiem ładny.
Zespół zarządzający mógłby lepiej informować gości o tym, co powinni, a czego nie powinni robić podczas pobytu, tak aby wszyscy wiedzieli i mogli to śledzić.
Inną rzeczą jest to, że na trzecim piętrze znajduje się 5 żeńskich łazienek z prysznicami, ale trzy z nich były przez cały czas zamknięte, a tylko dwie były dostępne.
Ogólnie rzecz biorąc, nadal bardzo lubimy City Hub i mamy nadzieję, że następnym razem będziemy mogli cieszyć się naszym pobytem.
A beautiful new modern designed hotel with if you are lucky a great view and truly delicious breakfast!! Location is perfect next to tram, metro and not far from the highway.
Sam hotel jest doskonały — wszystko było idealne, a lokalizacja jest świetna, z supermarketem w pobliżu. Zazwyczaj wystawiam pełną ocenę za pobyt, ale tym razem nie mogłem, ponieważ napotkałem poważny problem z obsługą recepcji.
Przyjechaliśmy o 13:30 i zostaliśmy poinformowani, że zameldowanie jest o 15:00, co w pełni rozumieliśmy. Ponieważ padał deszcz, cierpliwie czekaliśmy w holu.
Jednak w tym czasie zauważyłem, że kilku gości, którzy przybyli po nas, mogło się zameldować od razu.
Kiedy ponownie podszedłem do recepcji, powiedziano mi, że nasz pokój nadal nie jest gotowy. Dopiero po tym, jak zapytałem, dlaczego inni goście mogli zameldować się wcześniej, personel niechętnie nam pomógł, okazując wyraźne zniecierpliwienie.
Tego rodzaju podwójne standardy są niezwykle rozczarowujące. Czy to dlatego, że jesteśmy Azjatami?
Takie traktowanie nie powinno mieć miejsca w tak znanym hotelu i sprawiło, że nasz pobyt był bardzo nieprzyjemny.
Mam nadzieję, że hotel potraktuje tę sprawę poważnie i poprawi jakość swoich usług.
Perfect location to explore the city. It’s within walking distance to the central train station. The 24hr food bar on the second floor is also helpful when you want some snacks or even a meal in the late night when the stores are all closed outside.
Hotel w pobliżu: Noord,Rotterdam100% gości wybiera ten rejon
GGość2026.02.26
We had a lovely stay in the king family room. It was a nice clean room with king size bed and bunk bed. There was a kettle and tea and coffee in the room. The bathroom was a good size and clean. We left our bags in their storage the next day which was easy and safe. We would stay here again.
Lokalizacja jest bardzo dobra. Jest bardzo blisko stacji metra i dworca kolejowego. Można do niego dotrzeć pieszo. Jest to idealne miejsce na podróż służbową lub turystykę. Jest to także bardzo dogodna lokalizacja do jedzenia i robienia zakupów Wszędzie łatwo jest dojechać. Przy następnej wizycie rozważę ten hotel.
Booked the hotel for an event at Rotterdam Ahoy. The location is superb, walking distance to the event space. Overall, the place was clean and pleasant. Comfortable with spacious toilet.
No extra amenities like fridge and free water. It is away from the main area so if you are attending an event at Rotterdam ahoy, it’s the perfect stay.
Hotel muy bonito, nuevo, moderno en un edificio tipico precioso a 15 minutos andando del centro. Habitacion amplia con cama grande muy comoda. Ropa de cama muy agradable, de calidad. En la habitacion hay cafetera, con capsulas de cafe, hervidor y bolsitas de te variado, hay tambien tabla de planchar con plancha! En el baño- ducha amplia y moderna, gel de ducha, champu, acondicionador de pelo, locion de cuerpo- todo de calidad buenisima! Nuestra habitacion era con 2 ventanales grandes con vista a la calle.
Al lado de la recepcion hay una sala donde se puede tomar gratuitamente cafe variado de la maquina, te, agua, fruta. Estamos encantados con nuestra estancia, muchas gracias!
hotel location is good. next to old harbour with scenic view from hotel room' window.
hotel is clean but front desk counter seems to asking to fill too much details in the registration form.
Not far from Markthal and the yellow cube house. Very windy in Rotterdam,
Overall is rated good.
Świetny
Oceny: 210
9,1/10
Cena od
7 440 INR
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące Wifi w mieście Zuid-Holland
Zobacz opinie gości na temat hoteli w: Zuid-Holland
Zobacz wszystkie
8.6/10
Very Good
Ttraveler leeThe location is great, about a 6-minute walk from the central station. It's also within walking distance to major tourist attractions. The staff were friendly, and the room was clean. We had a wonderful trip in Rotterdam!
LLesterBongWas ok close to casino Fitness and movies. Parking didnt made sense they have apcoa parking but not the one below the building but far from.
GGuest UserThe location is good, close to the center. The reception staff was friendly.
The restaurant was poorly clean. Cables and other items were scattered around the buffet. The breakfast area was unappealing. The waiters only superficially wiped the tables. The buffet looked uninviting.
Overall, it's okay for an overnight stay, but unsuitable for a clean and pleasant breakfast.
DDee SparksConveniently located just 15 minutes from both the train station and the main shopping district, this hotel offers an ideal base for exploring the area. It stands out as one of the better options in its category, offering comfort and excellent service.
The staff are a true highlight – friendly, attentive, and responsive to all enquiries. A special mention goes to Merle, who went above and beyond to assist us with travel arrangements. Her warm and professional manner made a lasting impression.
One area for improvement is the breakfast offering. Guests with dietary restrictions or those who avoid meat and eggs may find the options somewhat limited. Expanding the menu to cater to a wider range of dietary needs would enhance the overall experience.
Overall, a highly recommended stay with thoughtful service and a prime location.
GGuest UserThe amenities is perfect, but service is really bad, I can’t quite believe this is service level of 5 star hotel. Working staff directly open my door at morning- TWICE, while I’m literally sleeping… there is definitely a system that you can check whether guest checked out or not right? How can it be possible to just open the guest’s door to see if they already left or not? That’s just plain rude and kinda ruin your mood
GGuest UserIt is more like a smart hostel so not there were not many people helping, but our CityHost Jed was very helpful and helped us with our check-in. The facilities were very clean and complete with everything one would need for a stay, including towels, shampoo and even a bath robe was provided. It was worth the money and would definitely stay there again!
GGuest UserNH hotels usually offer a certain level of reliability, and this one is pretty central. You can walk to the city center and nearby attractions within 10-15 minutes. The hotel breakfast is also quite good, and if you opt out of room cleaning, you can redeem a complimentary drink of your choice at the bar.
GGuest UserImpeccably clean and spacious room with full kitchen and a comfy bed. Extremely convenient location adjacent to metro station and in the centre. I liked the working space as well and made use of luggage storage without no issues. Frequent fire alarms was the only issue that I would complain of(had 2 in 4 days). Overall I enjoyed my stay and I would stay here if I were to visit Rotterdam again
GGuest UserRoom (twin room) was clean, room was ready very early and we even received bananas and water for the marathon which was really nice + the bed was comfortable. Location is also good, near the central station and city centre. We sadly had a really bad sleep here because people (not sure if they were guests or staff) kept slamming doors very loudly on our floor through the night, as late as 4 pm. It kept waking us up, even while wearing earplugs. The hallway isn’t soundproof enough.
GGuest UserOur initial impressions were mixed. On one hand, we were impressed by the hotel’s atmosphere and the check-in staff were efficient and friendly. On the other hand, there were some “interesting” house rules displayed at front desk which made us question what type of people they have staying in the hotel and how they view/treat their customers.
The location is 10/10. 1 minute walk to Maashaven metro station, very centrally located and saved us lots of travelling time. More time for exploring!
The service was extremely mixed and inconsistent. The desk staff were lovely and kind. I needed late checkout at 5am and someone was there to deal with the matter quickly. However, the lady who appears to be the manager is cold and quite frankly rude. My partner became unwell on our last night and by 2pm he was better but still not 100%. I explained the situation and requested 1 extra hour as he got himself together. The member of staff I spoke with was very sympathetic and had to double check with the manager if we could stay the extra hour. Totally within their rights to say no, I understand that. The manager agreed. It’s the way she handled the matter - with absolutely no grace and no manners. She was evidently reluctant and did not directly address me at any point, she completely ignored me. Really bad customer service, especially in an already stressful situation. Please learn how to communicate with people or don’t work or sit at the front desk with your terrible attitude, bringing down the rest of the hard working, friendly front staff desk.