Hotele z: parking w Brussels-Capital Region, Belgium

„Lift didn’t work when I arrived , the next day they got it fixed . But the day I arrived after a long journey I had to carry two of my bags two floors . Than air conditioning was not working. I had to keep the windows open to get donevfreg and cool air otherwise it was suffocating  But the room size was decent , it was near to railway station, it had good halal food nearby and room was clean”

„Here are some details that the hotel could manage better: 1. Water pressure not strong enough 2. Only 4 hanger hooks on the bathroom door, not enough and far to get the clothes after shower. 3. Artist decor shelves look cool, but not practical for travellers. We need a work desk instead. The tea table is too small for two people to dine, and not even great for doing work. Socket is far, and you will need a 2-3m cable to connect your it to your laptop in the sofa area. 4. Check in process took an hour to be done, but there is no chair for the check-in costumer. The city tax was mistakenly collected. When I showed the prepaid proof, I was asked to send an email to the company to ask for file an investigation. Later in 15mins, I got immediately refund after I asked of if I should contact my travel agent. The room keycard failed to access the first room. It took the receptionists to figure out the solution and I got a new card for another room in 15mins. The efficiency was very low and not smooth at all. 5. We went back to the room after feeling cold stepping out of the hotel around 10am. Later found out two housekeepers started to vacuum the floor and clear the bathroom. We wanted to change our clothes and use the toilet, but they don’t understand. The lady went in and out the bathroom showing impatience and long face. We felt disrupting their work, and we could only get changed in front of the housekeepers in the living room and excuse the lady to let us use the toilet. 6. I once swam in a pool with more than 20 people. It was super crowded. What’s the point of making appointment of using the pool? Besides of the aforementioned, there are still something I like. + There are not many hotels offer pool in Brussels. This hotel has a cool pool on the rooftop with sun baths on each side, and wonderful city view in the both sides of terrace. The pool design is great. + Check in place is in the 2nd floor, bigger than in the lobby of the building. The bar, waiting area and 4 check-in desks are connected in the same area. +Quick lift - It will bring you directly to the floor you press for +The basic room is very spacious and cosy. I enjoyed my stay here. Very quiet all day.”

„Nie całkiem w centrum, ale można tam chodzić w 20 minut. Kocham Sauna na 25 piętrze z wielkim widokiem i może ciepło polecić restaurację (Iris), która ma ograniczoną menu, ale wszystkie dania na niej są bardzo dobrze przygotowane (jeść naszą drogę).”

„Dotarliśmy do hotelu dość późno w nocy, więc musieliśmy zadzwonić dzwonkiem do drzwi. Przyjazny pracownik natychmiast podszedł i pomógł nam w procesie zameldowania. Po wejściu do pokoju byliśmy mile zaskoczeni — pokój był bardzo przestronny, a łazienka równie duża. Ciepła woda była doskonała, a klimatyzacja działała bez zarzutu, utrzymując w pokoju przyjemny chłód. Jednym z atutów był piękny widok z pokoju — mieliśmy wyraźny widok na Dworzec Centralny w Brukseli, który był szczególnie urokliwy nocą. Ogólnie rzecz biorąc, mieliśmy wspaniały pobyt. Pokój, udogodnienia i obsługa przerosły nasze oczekiwania.”

„Hotel molto carino, il personale gentile e la pulizia ha soddisfatto le mie aspettative. Ho soggiornato per 5 giorni insieme al mio fidanzato e ci hanno sempre cambiato la biancheria piana e resettato la camera. La pecca di questo hotel è purtroppo la posizione, nonché sia una posizione comoda in fatto di vicinanza dal centro e dalla stazione di South-midi purtroppo si trova in una zona non molto raccomandabile la definirei quasi ”zona ghetto” ad una certa ora preferivamo rientrare per non dover passare in quelle strade troppo tardi, strade sporche e potevi aspettarti di tutto..”

„Naprawdę przyjemny hotel z bardzo profesjonalną obsługą. Jedynym personelem, który moim zdaniem nie spełniał wymogów 5 gwiazdek, byli ludzie stojący w holu i noszący bagaże. Kiedy przechodziliśmy obok i mówiliśmy coś w stylu „dzień dobry” lub „dobry wieczór”, prawie nie otrzymywaliśmy odpowiedzi. Szczególnie podobało nam się wyśmienite śniadanie, najlepsze, jakie jedliśmy od czasu pandemii.”

„Good location as it is just opposite Brussels Midi train station. However, it is unsafe to walk late at night. The bedsheets were dirty, towel has hole, and the toilet light is RED?? Nice that the room has 2 toilets 👍🏻”

„This beautiful boutique hotel gets five stars from us all round. The staff were friendly and extremely helpful. We had an amazing stay — everything was spotlessly clean, from the floor to the taps. The gym was brand new and immaculate. I loved the interior design of the hotel, from the colour scheme and décor to the furniture, coffee machine, cup and room amenities. It's clear that they pay attention to every little detail. Our room was quiet, which allowed us to recharge after our long-haul flight. We would definitely recommend it and can’t wait to go back.”

„Niesamowity hotel i cudowny ogród. Wszystko bardzo dobrze. Po prostu bardzo nieprzyjemne spotkanie z recepcjonistą Gomezem. Zamek w moim pokoju nie działał i sprawdziłem to w recepcji. Pan Gomez odpowiedział: „czy nie czujesz się bezpiecznie”? Dla płacącego klienta bezpieczeństwo jest najważniejsze i to nie zostało potraktowane poważnie. Następnie po prostu zaczął obsługiwać innego gościa, nie potwierdzając naszej rozmowy. Zadzwoniłem do recepcji, aby poprosić ich, aby przyszli i zajrzeli. Telefon odebrał pan Gomez, który powiedział, że będzie tam natychmiast, ale w ogóle się nie pojawił. To żałosne i niedopuszczalne zachowanie wobec gościa, który martwi się o swoje bezpieczeństwo w tak renomowanym hotelu jak Twój. Ufam, że sprawa zostanie rozpatrzona z pewnym poziomem powagi”