We had two rooms booked. 1 room was with elederly parents! The room given was a fair walk and was quite far from the reception area with no assistance only verbal directions. It would've been nice to have had some assistance from staff.
When we got to the room the sink plughole was blocked so I rang reception to get it fixed, didn't happen! Questioned reception duty staff and he lied and he said he had it fixed by maintenance when no one even came to look at it! This isn't the service we expected from ‘Mercure’ standard.
Leaning over the bath to brush our teeth and everytime we needed to wash our hands after using the toilet we had to use the bathtub.
Not sure I read anywhere but to use the swimming facilities the adults have to pay £10 fee. Other than that the hotel is near local shops/motorway as well.
Hotel był czysty, ludzie byli przyjaźni, niedaleko wieży itp.
Zdjęcia sprawiały, że pokój hotelowy wyglądał na większy niż jest w rzeczywistości, jest bardzo mały. Zapłaciłem za nocleg ze śniadaniem, gdybym wiedział, jak będzie wyglądało śniadanie, pominąłbym je.
Dostajesz małe pokrojone pomidory z puszki, które nawet nie są gorące, wolałbym prawdziwego pomidora. Dostajesz małą miskę fasoli, która jest warta około łyżki stołowej. Smażony chleb nie jest nawet 1 kromką ani połową kromki, to ćwiartka. I 1 ziemniak. Tost też był zimny. Mała szklanka soku pomarańczowego i kawa. Z tego wszystkiego wypiłem pomarańczę, kawę i 1 kromkę tosta, nie mogłem zjeść reszty. Inni mogą to uznać za w porządku, ale nie dla mnie
Telewizor nie działał i można było połączyć się z Wi-Fi tylko w recepcji.
Za to personel był miły.
Cozy little inn, great atmosphere in a rural countryside location. Food was very good, the staff were friendly, and the room was clean. Can’t ask for anything more!
Stayed at the Barton Manor hotel and spa with my daughter….we had a wonderful time….from arriving to leaving the staff can’t do enough for you…the breakfast is really nice…we did not book into the restaurant for evening meal, but I was told by other guests…that the restaurant food was delicious.
We will definitely be going back .
Lovely clean hotel, stayed for one night, the member of staff who checked me in was lovely, even though had issues with trip.com.
Would recommend and stay again
Fair & Honest.
Negatives - 1) room (single with double bed) too small.
2) bar staff (gent) too cocky let the team down
3) no comeback when they checked my room out for cigarette smoke (from designated outside smoking area).
Positives -1) entertainment 1st class 2) all staff have obviously been well trained on how to respect customers. 3) very friendly holiday makers hotel 4) location
Tje room jad everything we needed. Could have been perfect with bery little attention as paint and chrome peeling off of things in the bathroom, but didn't affect the cleanliness.
Bed was comfy and sheets cleaned well.
The hotel has a little café for the morning, but also the pub next door is great for food.
I can and do recommend this hotel.
I stayed at the hotel for 17 nights. My room was on the ground floor and was very comfortable, there is not one thing that I can complain about.
I got to know the staff, who were absolutely magnificent. They could have done nothing more to make me feel very welcome and at home.
From the reception, bar, dining room, kitchen and housekeeping staff, they made me feel like I came home every evening when I got back to the hotel. They went out of their way for me.
Thank you to Varun, Aniken, Jake, Vix and the rest of the staff.
I can’t recommend Garner Samlesbury Hotel enough!!!
Overall, it was an amazing experience, aside from a few minor issues.
**Positive:**
1. The location was good, although it was a short walk from town. However, there is a tram service that runs every 10 minutes, and the cost was £12 per day for three people, which provided unlimited travel for the whole day.
2. The breakfast was delicious and offered a wide variety of options to choose from.
3. The hotel environment was pleasant, featuring a nice reception and lobby area.
4. The room included a safe where you could store valuable items like your laptop and tablet for extra protection.
**Negatives:**
1. Our toilet bin was not emptied after cleaning, and they forgot to replace the extra tissue roll in the bathroom, which was inconvenient.
2. There were no slippers or facial tissues provided in the room.
3. The bar was very quiet, and we were so bored that we didn't visit again.
Bardzo dobry
Oceny: 83
8,5/10
Cena od
4 727 PHP
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące Parking w mieście Lancashire
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6.9/10
EEileen Louise PlunkettWe were travelling to Blackpool for a dance competition at Blackpool tower. The location of this hotel was perfect, we had a lovely sea view room as it was right on the sea front. I arrived separately from my friends by train, I walked from the train station to the hotel and it was very easy to find and took me about 15 mins. The staff were very helpful and I wasn’t checked in very quickly. While waiting on my friends I went to check out the hotel. I used the pool and steam rooms and then used the gym. There was a charge of £2.00 for these facilities which I was happy to pay. I know other people on various reviews I have read had complained about these charges. Especially if there was a few of them travelling as a family. The hotel looks very nice in all the public areas and was very clean. As I have already said it’s in a very good location and I would definitely return to this hotel next time I visit Blackpool as it is also very good value for money
SSharmayneEverything was fine, friendly staff, right opposite a tram stop, lovely view from the bedroom window and comfy bed. One issue I had was I booked room only and tried to pay for dinner at the hotel but for that whole week, they only catered to a certain amount of people which meant I had to go off premises to eat dinner. Other than that, no issues and would stay again.
GGuest UserWe visited this place with friends, 5 of us, and got a great service for 5 people in 2 different rooms. We shared one toilet. We paid 118 quids for service which is quite nice for 5 people staying for a night. As we were visiting the Blackpool pleasure beach and carrying backpacks would have been difficult so we requested the hotel staff to keep our luggage while we checked out and were gone out for the entire day, and thankfully they agreed. All in all I loved the overall service, highly commendable.
GGuest Useromg from the moment I walked in i was attended to nothing was to much trouble i had a sea view double room there was a act on downstairs very loud was worried about the house but never heard a thing the decor is a bit dated but the friendliness of the staff and yhe feel of the hotel made up for that I had a fantastic stay it does just what it says on the tin I will definitely be goung back
GGuest UserWas happy with our stay at the hotel
I did not except the plenty of food we were offered
Was so delicious
The room was clean
Only the carpets are old and car park is difficulty
But l would love to go again
I really enjoyed the food
Had variety and you would until you are full
Thank you and keep it up
GGuest UserThe room is so spacious. Couple of gripes are i was unable to have a coffee as the kettle had seen better days and was really grubby inside. When we got out of the lift at floor 1 there was an overwhelming smell of ******** as if someone had been smoking it in their room. We just looked at eachother as it is a personal dislike of that smell. Its very distinguished and lingers - the smell remained each time we got out of the lift. Service was impeccable.
MMatthew CharlesVery clean room. Amenities were excellent and staff helpful. Despite emails suggesting I needed an app for the key to the property I was provided with a key card, which I preferred. Excellent value.
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