Hotele z: parking w Stirling, United Kingdom

The room is nice, breakfast is really good, staff are friendly and helpful, but the swimming pool was closed when we arrived in the afternoon, managed to swim the next morning.

Me friend and I, along with his very large dog, stayed here as a stop-over while walking the John Muir Way and we couldn't have been happier with our experience. The room was clean and very comfortable with a powerful shower which was appreciated after a long day walking. In particular, all the staff were superb, so kind, friendly and helpful. We bombarded them with requests - Can we send luggage ahead? Can you collect the luggage from the taxi? Is it OK if we arrive quite late at night? Can we change from a double to a twin? Can you help us order a taxi for a large dog? etc - and everything was handled as if it was no problem whatsoever. We were also very happy to find the bar still open and buzzing with friendly locals when we arrived knackered at about 10.30 pm!

We are regularly visitors to the Stirling hilland hotel. We always looking at thier deals beautiful place. Stirling castle just up the road. Central for everything.

Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

A good room and well worth it’s money (compared to the prices you have to pay for an accommodation in Edinburgh)! We had our own kettle, tea and coffee in our room, also the breakfast and the restaurant was great! The only flaw was that it was so far away from the city center and there aren’t many buses stopping near the accommodation, I should have researched that better. Besides that we had an amazing stay and I can recommend this place!

Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel. The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting. Otherwise, everything is very good including the excellent breakfast.

Staff very friendly and helpful. Room very cold - air conditioning system that clearly doesn’t work. Did read other reviews prior to arrival and should have taken note as this seems to be a common complaint. Staff clearly aware as delivered an electric heater without question when asked for one. Breakfast okay. Will not cook poached or fried eggs only scrambled.

The room was large and clean and the front desk reception was pleasant and helpful. The hotel lounge and dining areas were large and bright. The decor was drab and dated with extensive use of ugly carpet and wallpaper everywhere. The bizarre shower mixing valve arrangement resulted in the bath tub filling up very fast when taking a shower. The pivoting glass shower door/deflector arrangement made it difficult to impossible to keep shower spray from ending up on the bathroom floor. The bathroom door had no proper handle/latch/lock for privacy and was only held closed with a magnet. Finding parking was a horror story. All regular spots were taken and what was left was utter chaos. Everyone else had just improvised and parked wherever they could find a spot along the drive, on the grass etc... Wi-Fi did not work throughout the ENTIRE stay. The reception staff indicated that the router was likely ”overloaded”. They reset the router but it didn't help. There were no physical LAN drops in the room either. We paid 20 pounds for a breakfast that was at first non-existent (buffet style - almost empty to empty warmers). When we entered the dining area there were few people but many...most tables covered with dirty dishes, cutlery etc...After an extended wait food trickled out. In the mean time we had to search for the coffee (INSTANT coffee made en-masse). The actual food offerings were ok once they appeared but many items were reheated pre-packaged items and there were almost no heathy (fruit, plain yogurt etc...) options.

The location of the hotel is perfect for those who travel by train. Stuff do not mind to give me me the new room as the first provided room smells a little weird, making me and my friend feel uncomfortable. I have never seen any hotel using the heater for the towels. I like it

This hotel is in a great location for exploring Stirling by foot, can't beat it! It's a basic hotel but has all you really need, with no frills. Staff were fast and helpful, parking on site. Bathroom could have been cleaner, shower pressure isn't great. But rooms were quiet, bed comfortable.