Naprawdę nieprofesjonalna obsługa w recepcji. Chodzi o to, że dołączam do dwudniowego spotkania.
Moja grupa zarezerwowała już dwa noclegi bez płatności (dyrektor pokryłby koszt jednego noclegu, a ja muszę zapłacić za jeden nocleg zgodnie z naszą umową).
Następnie zarezerwowałam jeden nocleg dla siebie i zapłaciłam online, a pozostała jedna noc, którą pokryłby dyrektor.
Kiedy przyjechałam na zameldowanie, recepcja natychmiast zażądała płatności za jeden nocleg, ale nie mogli znaleźć mojego imienia ani nazwiska mojego męża w żadnej rezerwacji – nigdy wcześniej nie spotkałam się z tak okropną sytuacją (nie sprawdzają, ale łatwo to zmienić, nie dbają o moje dane, w ogóle nie słuchają, kiedy podałam nazwę grupy).
Pracownicy hotelu nie mogą znaleźć rezerwacji nawet na trip.com ani od grupy 😂. Muszę wtedy zapłacić za jeden nocleg (który dyrektor zapłaci później), a on nadal prosi o numer mojej rezerwacji na trip.com. To fatalna praktyka, nigdy wcześniej nie spotkałam kogoś, kto ma wszystkie dane, ale nie potrafi ich sprawdzić…
Może być Typowa osoba tutaj, bez nastawienia na obsługę i bez próby zrozumienia.
Zajmuje mi to 2 godziny, żeby porozmawiać i stać się swoją winą za podwójną rezerwację... 😒, a on pyta mnie: „Skąd wiem, że zapłaciłem w drugą noc 🙄?”, prosi o okazanie wyciągu online w mojej bankowości elektronicznej !?!?!? , Kiedy pokazałem, powiedział, skąd mam wiedzieć, że to podłe dla Stanleya (wyciąg pokazuje idealne podobieństwo liczby dziesiętnej do płatności pod nazwą trips.com...????)
Tak bezsensownie potraktowana obsługa.
W końcu odzyskałem pieniądze, z pomocą moich greckich kolegów.
Jeśli musisz tu rezerwować, proszę nie oczekiwać, że będą blisko standardu hotelu jednogwiazdkowego.
To jedna z najgorszych usług, z mojego doświadczenia.
Dobrze sprzątany pokój, blisko metra, ale nic w okolicy, proste udogodnienia.
Hotel w pobliżu: Syntagma Square,Ateny77.2% gości wybiera ten rejon
AAnonimowy użytkownik2025.06.22
We stayed at this hotel for 2 nights before getting on our cruise .
Reception staff were lovely .Our room was spacious and clean with a balcony . Bathroom had been refurbished and was modern . Breakfast was good and they had a good variety of everything .
Rooftop bar overlooking the acropolis was a hit for us we sat there at the end of the evenings with a beautiful drink made by the excellent bar tenders .
If you want value for money in a great location this hotel is for you .
This was the perfect place to stay on our layover. We had already visited Athens, and were returning from one of the islands, and our flight home didn't leave till the next day. The shuttle was on demand and exactly on time. It only took about 15 minutes to get there. On the way the driver pointed out a restaurant and cafe for breakfast. We walked down to the beach and walked along the shore before having an excellent dinner on the beach. The room was quite nice, and the shower had the best water pressure of any hotel on our trip.
The hotel is in an excellent location. Restaurants, shopping areas, and historical attractions are all within just a few minutes’ walk.
The breakfast restaurant offers a wonderful view of the Acropolis of Athens, which makes the dining experience even more enjoyable. However, the breakfast selection is somewhat limited. It would be great if the hotel could consider adding a live cooking or made-to-order station to further enhance the overall experience.
The hotel is new one and the reception staffs of the hotle are very kind and professional! Bus and Metro stations are near the hotel. You had better get the support to call Taxi via the reception. The breakfast is tasty with good services but ordering way is seemingly a little bit peculiar. Not surprisingly,parking is very difficult.
Lokalizacja jest w dość niebezpiecznej okolicy.
Jednak w okolicy jest dużo ludzi, nawet w nocy, więc nie stanowi to większego problemu. Oczywiście, wszędzie leżą strzykawki i inne rzeczy, więc lepiej zachować ostrożność.
Do dyspozycji gości jest szampon/mydło do ciała i suszarka do włosów, ale nic więcej. Warto zabrać ze sobą chusteczki higieniczne, jeśli ich potrzebujesz.
Obsługa była doskonała, a personel, który sprawdził dla mnie trasę autobusu i przygotował mój pokój przed przyjazdem, okazał się niezwykle gościnny. Było naprawdę miło.
Położony w Piraeus, Marina Zea Cosy Apartment jest doskonałą bazą wypadową do zwiedzania miasta.
Recepcja obiektu oferuje obsługę w językach 3, w tym w języku polski. Ta nieruchomość oferuje również free usługa prania.
Na miejscu dostępny jest parking.
Hotel jest nieco przestarzały, ale czysty i zadbany. Pokoje są trochę małe, ale to nie problem. Śniadanie jest dobre, a godziny otwarcia są bardzo długie. Personel jest bardzo przyjazny. Jedyne, co mogłoby być lepsze, to to, że dostaliśmy pokój dla palących – a przynajmniej wyraźnie czuć było w nim tytoń – mimo że prosiliśmy o pokój dla niepalących. Nie mogliśmy zobaczyć tarasu na dachu, ponieważ, o dziwo, był zawsze zamknięty. Obok hotelu znajduje się całodobowa piekarnia/cukiernia, co jest bardzo wygodne. Hotel jest również bardzo blisko metra.
Wszystkie pokoje hotelowe to apartamenty z widokiem na morze, z balkonami i basenami. Wyposażenie pokoi i pościel odpowiadają standardom hotelu pięciogwiazdkowego. Obsługa w recepcji i w restauracji jest prawie najlepsza, jaką kiedykolwiek doświadczyłem. Lokalizacja hotelu jest również bardzo dobra. Z restauracji przy basenie roztacza się pierwszorzędny widok, niezależnie od tego, czy jesz śniadanie, czy kolację. Jakość jedzenia na śniadanie i kolację była również na najwyższym poziomie. Jeśli chcesz doświadczyć ekskluzywnego życia w kurorcie na Santorini, zdecydowanie warto spróbować.
Bardzo dobry
Oceny: 103
8,4/10
Cena od
52 061 PKR
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące parking w mieście Attica
Zobacz opinie gości na temat hoteli w: Attica
Zobacz wszystkie
9.1/10
Great
GGuest UserTraveling from London with a 19-hour layover in Athens, I arrived at the hotel around 9 PM and had a flight to Shanghai the next day at 1 PM. I chose this hotel primarily for its excellent location, being very close to the Acropolis and within walking distance. Even with a short layover, I could easily fit in a half-day tour of the Acropolis the next morning. The overall check-in process was smooth, and it was a perfect choice for an overnight stopover to explore Athens.
AAlexandraI traveled to Athens for a business reason. The room was in the center, spacious near shops for coffee and food. It provides paid parking right next to it, so you don't have to look for a place. The service is amazing and the staff is very kind!! I would definitely choose it again!!!
SSarah JanesThis place is quite unusual. My room was upgraded so that I had a suite over two floors, with a small private pool on another lower level. Absolutely every convenience had been considered, some extras might verge on overkill (bog roll tied up with a ribbon for example).
The room looked amazing on first inspection, but I quite quickly realised the smell of the pool was so strong it stung my eyes, and the sound of the ventilation unit was quite a roar. There was only one small openable window on the mezzanine level next to the bed and I had to sleep with that open as wide as possible.
Bed was extremely comfortable, I had to turn off the pool ventilator unit in the middle of the night because it kept waking me up, but once I had done that and the smell of baking bread entered the room from a bakery down the road I slept like a log.
Staff were really nice and friendly, but they are working with quite difficult circumstances and perhaps unnecessarily. The kitchen is on the bottom floor and breakfast is served on the 5th floor roof (from which you can see the Parthenon) breakfast is a little awkward as you get a huge wicker basket 🧺 full of food plus crepes, plus omelette, plus tuna sandwich, a whole baguette (some more little ribbons), and I am not sure anyone can eat as much as is provided, and the server had to keep travelling up and down in the one person elevator. Probably would be better to ask guests what they would like to have for breakfast out of the options available and have a coffee/tea station upstairs. There is the option to take lunch in your room - for which the picnic basket concept makes a lot more sense.
Seems like there should be a way to make the place feel more efficient and common sensible. I did get the feeling that they might have only just opened and are finding their feet, so I hope this review will be useful - certainly was a generous accommodation and staff are working very hard to make sure guests have the best possible experience.
GGuest UserVery clean apartment with wonderful views, bed was very comfortable, tea and coffee facilities in the room and a tv. The breakfast was varied and filling with excellent service. The staff were friendly and very helpful with a taxi service which was superb. We would definitely return for a lovely, quiet relaxing stay. It is a little’out of the way’ but definitely worth the stay .
CChaliqiuThe hotel's location is excellent, right next to the subway station. Check-in was efficient, and the room was quite spacious and looked very clean. Slippers and complimentary bottled water were provided, and the swimming pool was great.
GGuest UserThis gem of a hotel in the port is fantastic. Tasteful furnished, roomy and very clean it has everything you need to a stay before boarding a cruise. We arrived very late at night and were greeted warmly and were checked in in no time. The WiFi is free and fast and the included buffet breakfast was very welcome. I would certainly stay again if I was boarding a cruise which is just a short walk away.
GGuest User7.5/10
Location: Outside of “central” Athens but easily connected by metro & buses. Kifisia is gorgeous, safe, filled with high end boutiques, restaurants + cafes.
Room/Ambience: Hotel itself is stunning + very relaxing vibe. Decor details incredible as expected of a boutique hotel of this nature.
Food: Very good selection of hot + cold, plus actual barista coffee. Do not expect American style breakfast - this is Europe after all. We did not eat lunch or dinner but the menus looked great and was filled with locals in the evening.
Service: Although reception staff were sufficiently friendly, service very lacking for a high end boutique hotel. It was 26 degrees celsius every day while in Athens. Not prior to our stay, nor during check-in did anyone advise us that the pool was closed likely until end of May. This is not advertised on any booking platform, or on the hotel website, which was very disappointing. We sat in the pool lounge chairs for over two hours (staff saw us as the restaurant is immediately adjacent). Nobody offered us pool towels to lie on, or if we wanted to order any drinks or food. My partner had to get dressed, go to reception and ask. They didn’t even offer to clean the pool given the hot weather made it ready for use. It really put a downer on our stay, and why we opted not to have dinner at the hotel restaurant. Similar experience at breakfast; nobody offered us coffee orders, we heard someone else order and realised it was available.
AAlison’s Silk Road TravelsI stayed in a single room on floor 4. The room was clean and had a window. The windows opened. There was a new fridge in the room that was fantastic and I was able to have ice cold drinks. The bathroom was small but had everything I needed. The room was cleaned every day and fresh towels and linens provided. The cleaner was very nice. There was enough room for all my bags, it was snug but very good for the price. I ate breakfast every morning. It was a really nice breakfast room. The breakfast is basic but everything is very fresh and nicely presented. Floor 1 had a strong scent of tobacco and I assumed it was the smoking floor. Floor 4 where I stayed was very quiet and I didn’t smell smoke at all. As a non smoking so traveller I have to have theses needs met! The reception staff were very friendly and polite. The hotel is central it’s only a 20 min walk to all the Athens highlights. It’s a great walk too! Lots of interesting shops! The Archeological museum is only a short walk from the hotel so well placed. The train station main line is only 15 min walk too. There’s a great place to have a full dinner just round the corner for around 12 euros which is great value. I loved the shopping in the area. A very comfy stay I would definitely come back. As a solo female traveller I felt quite safe at the hotel. It is a basic clean hotel and at a budget price. The images attached are of the things mentioned including pictures of the room.
JJtownAthens Airport has long been my gateway between Ireland and Israel, and Sofitel is the only real comfortable option for an overnight layover. The location is unbeatable — you just walk out of the terminal, cross three zebra crossings, and you’re in the lobby.
The hotel is definitely 5-star and feels it in cleanliness and comfort. The room was spotless and quiet, and I appreciated the complimentary coffee and water. However, prices are steep. Normally it’s around €400 per night for two adults and a child, though I managed to book midweek for about half that. Still expensive, but I wanted comfort — and got it.
The booking didn’t clearly confirm if an extra bed was included for my child, and neither Trip nor the hotel replied to my message, though we did get the bed in the end without extra charge. Breakfast is not included in the high price, and €30 per person felt excessive, so we skipped it. Also, food options are overpriced — €22 for a “Greek salad” that oddly came with ricotta. We ended up getting Burger King from the terminal, much better value.
The indoor pool was clean but the water was colder than expected and the size modest. The shower had fluctuating warm water, a small annoyance but tolerable for one night.
Overall: great convenience and comfort for an airport hotel, but pricing for food and extras feels unreasonable.
JJonesEdwardOur first trip to Europe, so there were things that I imagine are very European. Tiny elevators and key card access to power your room were a first for us. We were only there for one night before leaving on a cruise, but overall I was very happy with our stay. The front desk check in was excellent and the breakfast spread was outstanding. The loud returning guest at 1:30 in the morning were the only irritant, and that was bad guests and not the hotels fault.