Hotele z: parking w Yamanashi Prefecture, Japan

The hotel service was quite good. During check-in, they had us sit in the lobby with complimentary food and drinks while a dedicated staff member handled our paperwork. However, even after checking in around 3 PM, we still had to wait another 15 to 20 minutes. From what I observed, most of the guests were Westerners and Japanese. The only downside is that the location is a bit remote—it's about a 20-minute walk to Kawaguchiko Station, though a very short drive. On the bright side, the hotel offers a free shuttle bus, and we took it back to the station upon departure. The main drawback was a strange, unpleasant odor in the room's bathroom that lingered throughout our two-night stay. The room also tends to get dusty easily, and the soundproofing is practically non-existent—you might as well say there is none at all. My room was right next to the elevator, and it was so noisy; anyone walking by talking or the jangling of keys would wake you up. There is no soundproofing whatsoever. There aren't many dining options nearby either; you have to walk about 15 minutes to find food. The hotel does have a restaurant, but I didn't try it, so I'm not sure what it's like. They also have a hot spring (onsen), which I didn't use, but it is free of charge. Overall, I feel the cleanliness needs improvement.

We had a wonderful stay at this hotel during our visit to Mount Fuji. The room was clean, comfortable, and offered a beautiful view. The staff were friendly, helpful, and provided excellent service throughout our stay. The location was convenient and made it easy to explore the surrounding attractions. The only area that could be improved is the breakfast. While the quality of the food was good, the menu remained the same every day. It would be great if the hotel could offer more variety and rotate the breakfast selections daily, especially for guests staying multiple nights.

Facilities: Extremely comprehensive! The bathtub 🛁 is very luxurious and soaking in it was incredibly comfortable. Staying in a 3-story villa with just two people felt a bit extravagant, but waking up to the most beautiful mountain views made it absolutely worth it. Environment: The villa on the hillside was very quiet. Having a butler help with luggage made the trip much more relaxing. Service: All the staff were very attentive. After getting off at Kawaguchiko Station, we just waited at platform 10 for the hotel's shuttle. Breakfast was personally delivered to our room by the staff and was quite substantial, including jelly, corn soup, chicken rice, and sandwiches. They even provided a small warming machine for the sandwiches, which was a fun touch.

It was definitely an enjoyable and worthy experience of traditional ryokan with tatami and futon with the best view of Mt. Fuji from the room window! The hotel itself overlooks parts of Mt. Fuji with Lake Kawaguchiko, and we even added on dinner and breakfast during the stay! They are simply one of the best meals during the trips in Tokyo! The onsen is another bonus to enjoy while seeing the view of Mt Fuji, even though it is public hot spring which might be a culture shock. Definitely worth to try it out again to enjoy the traditional Japan vibes around Lake Kawaguchiko.

The villa itself is beautiful, spacious and comfortable, and the private rooftop is definitely the highlight. I was very lucky to have a perfectly clear morning, and the sunrise view of Mt. Fuji was absolutely stunning. There was nobody else on the rooftop, so it felt like having a private viewpoint. The Fuji view genuinely improved my overall impression of the stay. However, I was disappointed with the value for money and the level of hospitality for a property in this price range. The in-room amenities felt unnecessarily limited. Only one complimentary bottle of water per guest is provided, and additional bottles have to be purchased. The tea selection was also extremely small. At this price point, basic guest comfort should not feel rationed. Breakfast options were also very limited, mainly a choice between a few pre-selected mixed sandwiches, which may not suit everyone. Dinner choices were even less appealing for my preferences, and I was told that the meal could not be cancelled or refunded. This is especially inconvenient because there are very few shops or restaurants nearby, and walking to the nearest convenience store after dark is not particularly pleasant. Cleanliness of the kitchenware was another disappointment. One cup had a hair and visible debris inside, and several cups had noticeable old tea stains. I ended up washing my cup thoroughly myself before I felt comfortable using it. Reception closes at 9:00 PM and does not reopen until 8:00 AM, which can be inconvenient for guests leaving early. The staff did explain that I could simply leave the keys in the room for an early check-out, which was helpful. However, after 9:00 PM, assistance is essentially limited to emergency calls. None of these issues would be particularly serious on their own. However, taken together, they create an impression of cost-cutting in small areas where I would expect more attention, flexibility and generosity from a property at this price level. The villa itself and the rooftop view are genuinely lovely, and on a clear day the view of Mt. Fuji can be exceptional. But overall, the hospitality and attention to detail do not fully match the price. And if the premium price is primarily for the Fuji view, that in itself is something the property should reconsider, because the quality of the stay should not depend so heavily on whether the mountain happens to be visible.

This hotel offers incredible value for money, especially with its stunning Mount Fuji views! You can enjoy a direct view of Mount Fuji right from your balcony, which is fantastic. It includes complimentary breakfast and dinner, plus a shuttle service to/from Fujikawaguchiko Station, making getting around super convenient. There's also a souvenir shop on the first floor if you want to browse. Oh, and getting around the Mount Fuji area can be tricky if you don't have a car, as you're limited to buses or taxis. Luckily, there's a bus stop right in front of the hotel, which is a huge plus for those without their own transport. The room itself is nice. It's not exceptionally large, but you can easily open two 28-inch suitcases at the same time, which is perfectly adequate. Overall, my stay was excellent, and I'd definitely come back if I have the chance! The first two photos were taken from the balcony, and the last one was taken at the hotel entrance.

I booked this hotel because the promotion made it seem luxurious, but the surroundings feel odd, almost like all the trees have been removed by purpose, littered with dry leaves and fallen branches. It feels dirty and poorly cared for. I was expecting a neatly landscaped area with grass and trees, but instead, the outside feels like a barren, lifeless space. That said, the inside of the room looks very good. The accommodation consists of two separate large caravan‑style rooms. They are not very spacious, but they are sufficient for a family of four. One of the rooms has slightly less living space because it includes a larger bathroom, with a full‑size bathtub. This is something you rarely find in Tokyo, where most bathtubs are quite small, so this was a pleasant surprise. Unfortunately, we struggled with the bathtub controls as it was written in Japanese, we couldn't use it after all. Also, the heating system are all labeled in Japanese, and there were no clear instructions in English. As a result, we didn’t figure out how to use the heating until the second night. We stayed for two nights in total. There is an outdoor spa area, which is interesting and enjoyable. We used it and found it quite good, although it is small. It works best for two people, three is a tight squeeze, and four would be uncomfortable. The sauna is decent and operates daily. Breakfast is served at set times rather than as a buffet, likely because the hotel only has 14 rooms. Guests must choose a time slot, such as 7:00, 7:30, 8:00, 8:30. We chose 8:30. Breakfast is a set menu rather than self‑service. Each morning includes a starter, a main dish, and some small item to finish, well enough for us. The first day was Japanese‑style, with a rice‑based dish. The second day was Western‑style, with a sandwich as the main course and fried eggs with pork belly. The food tasted good, but we would have appreciated more water. We did not ask for refills, as staff left the area after serving. Finding the hotel is a bit difficult. The entrance sign is blocked by a car park sign, making it very easy to miss. You need to drive very slowly, or you will pass it without realising it. We spent several minutes searching before realising this was the place. Be prepared to see a car park with two signs, where one directly blocks the hotel’s entrance sign.

This resort is quite old and massive, suitable only if you’re driving a car or part of a tour group, as it’s in the middle of the forest, not east to get around on foot, the closest convenient store is 10mins away. The resort is massive and needs a good facelift, we enjoyed the room the most as it has an on-suite and a separate toilet in the living room, very convenient when you travel with children. The breakfast was great, so much choices, my son especially love the pancake maker, and we can have a cup of coffee while seeing the Mt Fuji out the window.

• impeccable view with private onsen facing Mount Fuji • spacious room, very clean, new and clean toilet • location is slightly higher up the hill but parking is convenient • helpful staff, prepared us dinner despite we requested in short period of time (＜ 1 hour)

Hotel Mt Fuji has the best views of Lake Yamanaka and Mt Fuji. It is located high up on a hill and looks down over the lake. Shuttle bus service to and from Yamamakako iriguchi was excellent. The staff in 7 eleven kindly called for me to be picked up on arrival and again on the second day of my stay. The breakfast was the best in the past 2  weeks of my trip. Japanese breakfast is so delicious. The omelette chef was such a perfectionist and each was made perfectly. Staff were particularly helpful and the public baths , there are 2 different locations ,are excellent, both very different. The hotel itself is very old and dated and could do with a renovation. However saying that, the room was very spacious and comfortable. I loved being able to open the window which had an insect screen and have fresh air. The only thing I did not like is that you could not wear your yukata to breakfast. No big deal really. I would highly recommend Hotel Mt Fuji.