Hotele z: parking w Jeju Province, South Korea

The carpet in the room was a bit dirty; I hope the hotel can replace it. The sponge cushion on the chair was also damaged by cigarette burns. On the plus side, it's still livable. It's 3km from the airport, and breakfast was decent. They offer luggage storage, so I bought disposable sheets and duvet covers for my trip. Overall, I'd give it an 85. We mostly took taxis because Jeju has a lot of hills, and walking is too tiring. We booked a one-day tour to Udo Island, and pickup/drop-off is available from this hotel. There's a convenience store downstairs. It's suitable for spontaneous travelers.

This was my most satisfying stay yet. Check-in is on the 6th floor, where they also have a paid laundry and drying service – I spent almost 50 RMB to wash all my clothes. Downstairs, there's a free airport shuttle. The service was excellent, and there's a coffee shop upstairs. The first floor leads directly to the duty-free shop, and there's even a currency exchange machine right by the elevator on the first floor of the hotel.

The hotel's soundproofing is extremely poor. On the first night, it felt very hot after 11 PM, and the air conditioning stayed at 24 degrees Celsius for over two hours (even though it was set to 18 degrees). There was also a constant thumping sound, similar to walking, from upstairs. After calling the front desk to report the issue, the noise did not stop. Later, after discussing with Trip.com customer service, we decided to change rooms. A front desk staff member came to help move our luggage to the new room. When we first arrived at the new room, the noise indeed disappeared, but it wasn't long before the thumping sound returned and continued non-stop until around 2:30 AM, severely affecting our rest. For light sleepers, it would be absolutely maddening. On the second day, we realized the noise was coming from all directions. Both the ceiling and wall soundproofing were quite poor, with frequent strange noises. Overall, our stay significantly impacted our rest. I called hotel room service to request two buckwheat pillows or firmer pillows, but the ones brought were the same as the original pillows in the room. English communication was not very smooth. The room facilities are a bit old. The only advantage is the hotel's good location, which is very convenient for guests traveling by car as there is free parking. You just need to provide your license plate information to the front desk during check-in.

I highly, highly, highly recommend this hotel! It was the best hotel experience we had during our trip to Jeju Island. **Facilities:** The room was super new and incredibly clean. I really loved the bedding; the duvet was so comfortable! The room is a bit small, but genuinely very new and spotless. **Service:** The front desk staff were all excellent. They kindly stored our luggage, which was very nice. The souvenirs in the small shop inside are also well worth buying. It's extremely close to both the beach and Seongsan Ilchulbong, making it incredibly convenient! Highly recommend!

The public areas are really beautiful and comfortable; as soon as you step into the hotel, you feel like you're on vacation. The sea view is stunning on a clear day. The front desk staff can communicate in English. Our room wasn't ready at the 3 PM check-in time, but the hotel offered an alternative to switch to a non-sea view suite. We opted to wait for the sea-view room we booked, showing a proactive approach to problem-solving. Our luggage was delivered directly to the room, and we didn't encounter any unpleasant attitudes during our stay. Our room was in the East Tower, which I believe is the older building. I was initially worried it might be too dated after reading some reviews, but it was actually fine! The room was indeed very small, but clean and odor-free, with a complimentary minibar. The balcony was quite large, and the sea view was satisfying. The room door had average soundproofing, but the balcony door was well-insulated, making the room generally quiet. Highly recommended!

Before arriving at the guesthouse, the host texted to ask about my arrival time to make sure that someone will be at the reception to receive me :) instructions were very clear and the host was very polite. Free breakfast for the guests as well! There is an outdoor area where there is movie screening at night. Pantry and rest area are also very comfortable :) Toilet and dressing room are also kept clean! Maybe my only qualm is that the bunk bed was close to the ceiling so please be careful - tho they had foams to protect your head ! Overall a really good stay there and host recommended a really nice local food place to eat at so im very happy about it ! There are bus stops nearby to get to Dongmun Market or the Airport too.

The only reason I am giving this hotel any credit is because of its excellent location. It is very close to a major bus stop, making it easy to travel almost anywhere on Jeju Island. For visitors relying on public transportation, this is definitely a huge advantage. Unfortunately, everything else about my experience was disappointing. I booked a Business Twin Room and paid significantly more than the other room types because I wanted comfort, privacy, and peace of mind during my trip. However, when I checked in, I was informed that the room I had reserved was unavailable. Instead, I was moved to a 4-person bunk-bed dormitory room, which was completely different from what I had paid for and something I was not comfortable with at all. To make matters worse, the bed did not appear clean. It felt as though the bedding had simply been rearranged rather than properly washed for quite some time. The room also had an unpleasant odor, giving the impression that it had not been cleaned thoroughly. Only after I complained did the staff finally clean the room. The biggest issue, however, was the host's attitude and lack of responsibility. When I contacted Trip.com regarding my complaints, it was extremely difficult to communicate with the hotel. Sometimes the host was sleeping, sometimes they could not be found, and whenever contact was finally made, they shifted the responsibility onto me and Trip.com instead of trying to resolve the problem. I was repeatedly told to contact Trip.com myself, which caused unnecessary stress and took away much of the enjoyment from my trip. On the positive side, I would like to sincerely thank Trip.com for their excellent customer service. They were responsive, supportive, and helped me throughout the process. Whenever problems arose, I felt reassured knowing that Trip.com was there to assist me. In the end, they provided fair compensation for the inconvenience, and I truly appreciate their efforts. I will definitely continue booking through Trip.com in the future. However, I will never stay at this hotel again due to the poor service and unprofessional attitude I experienced.

The room was clean and tidy, and the owners were incredibly nice. The scenery outside the guesthouse was absolutely stunning; a walk in the morning or evening is all you need, no need to go to a distant beach. There are many convenience stores and restaurants nearby, which is super convenient. It's close to the airport, but a bit far from other attractions, which is a minor drawback. Some people mentioned issues with not being able to check-in after 10 PM, and I experienced this too. However, I emailed the owners in advance, and they replied quickly. After asking for my flight number, they helped me book a taxi (though a bit pricey, it was very convenient) and waited for us until 10:30 PM. So, everyone should check their operating hours and communicate in advance when booking to avoid any problems.

Everything was clean, from the front desk to the room. The back parking lot offers an ocean view, and the room offers a great view of the ocean as well. The proximity to the ocean makes for a great walk, and there's a 24-hour convenience store just a three-minute walk away.

The location isn't far from the Grand Hyatt, and it's super convenient to walk to the E-Mart supermarket next door, about six or seven minutes on foot. Shilla Duty-Free is only a five-minute walk away, and Baojian Road is just a bit further past Shilla Duty-Free, making it really easy for shopping. The Issac sandwich shop diagonally across from the hotel downstairs is super delicious – definitely don't miss it if you pass by! This time, I stayed in room 1616 which even had a balcony with a distant view of the airport and the sea. If the weather's good, sitting out on the terrace is really comfortable. There's a bus stop right downstairs, and bus 316 goes directly to Dongmun Market. It's also easy to catch a taxi on the main road right outside.