Hotele Pet friendly w: Suffolk, United Kingdom

Arrived late at night & was greeted pleasantly. Walked into my room & very basic, but that’s fine for what I paid. However as I was trying to sleep, all I could hear from the person next door in the bath & noises weren’t very pleasant. After failing to sleep, I then ordered a taxi to stay with a friend locally. When I handed the keys back, the staff asked me why I was leaving in the early hours & I explained my experience & said that they would contact me re a potential refund, but still haven’t heard from them to date. I wouldn’t fault cleansers or reception staff but my room needs a much needed upgrade & would recommend management to spend a night in a room, so they can experience it for themselves & realise that they are loosing business due to its present state.

The service was second to none. So friendly and helpful. The rooms were delightful and well appointed. The meals were delicious, and the whole place had a homely feel to it. I would highly recommend the old Cannon Brewery.