Hotele Pet friendly w: Surrey, United Kingdom

The hotel is in a central place and very close to the bus station and not far from the Guildford Railway station (walking distance - 12 min or so). Staff were very friendly and helpful. The only difficulty was that we had our room on the first floor and at the further end and as there were no lifts (it is a heritage building so they cannot make any changes to the structure) we had to carry our luggage upto the first floor and navigate other steps to the room. There was no other option. We did have help when we arrived but had to carry the luggage by ourselves when we left. This is, though, a very small issue as the property itself was one of the better ones we stayed during our trip. The rooms were certainly larger room than some of the other hotel rooms I have stayed in London or Guildford.

Well located, clean and friendly place