I had an absolutely delightful stay here. The rooms were spotless, provided in the rooms were coffee machines, bath robes, room slippers, hair dryers. There were basic toiletries and you could ask for vanity kits or shaving kits as well.
The in room dining menu is priced very well but it is not all day, so do check with the reception.
There is so much to do around the property and there’s ample parking available as well.
The indoor pool is heated and can be used till 8PM. Breakfast is from 7-10AM and is a lovely spread.
This hotel is beautiful in a perfect setting, very close to Stratford-upon-Avon. The only negative points are around meal times. Breakfast supplies need better management or a dining room manager. Items were often running very low t9 depleted, and manu guests had to keep asking for the missing items.
Secondly, wedding parties / guests pass through one of breakfast rooms to reach the wedding ceremony room. Guests were being ushered in to the breakfast room where hotel guests were still finishing up there breakfast. This room should be kept separate and hotel guests given space and time to enjoy their breakfast. We moved in to the bar area but that was worse, as people piled in before 11am for drinks!
If the bar is going to be open then ushered wedding guests in to one area rather than disrupting guests staying at the hotel. We felt very uncomfortable and as though we were intruding on them.
The other point I would like to make is about the lady who announces the wedding info should be more courteous to staff. I heard an abrupt command for an item to be moved .. this is rude and unacceptable, especially in front of guests or anyone, for that matter, let alone embarrassing for the member of staff involved.
All the staff were lovely, I just think they would benefit from some training or guidance on running a well organised breakfast room. Dinner was fabulous, just a little disorganised and slow at times. Needs to be a bit more attentive
The Spa and pools are wonderful.
Overall, we had a most wonderful stay and our room was excellent!
I would definitely go back again.. just employ some more staff,, seasonal if need be.
Lovely hotel,really friendly staff,great location and clean rooms. Very quiet location even though the hotel is on the high street. Would definitely book again and it’s dog friendly
The staff were so friendly and welcoming, we arrived and rooms were spotless, everything we needed. Did have a little musty smell but it's an older building didn't spoil they stay. We ate in the lounge bar food was lovely staff again were great. We requested a quiet room and it was didn't hear a noise peaceful stay. There's a nature walk on the grounds it was nice of an evening to take a little stroll lovely surroundings I'd stay there again
Nice helpful staff. Game room was great but poor quality broken bats and equipment were provided.Hotel was generally clean and well maintained. Really nice for families.Lots of free parking. Great breakfast.
Really hard to find as it’s placed behind a garage by the time I found it it was too late to go the event I had booked very disappointed staff lovely and very helpful room needing updating but expected for price paid bed was comfy no problems I was a solo traveler but felt safe
Nice country manor hotel with picturesque grounds. The room was a bit dated in a 1980s way, but clean and in good decorative order. Overall better than a Travelodge at Travelodge prices (biscuits, hot chocolate, bottled water and proper glasses in the room were good.
The hotel is in a great area of the countryside of Warwickshire. When you arrive the bar/food service next door is currently having maintenance issues so it is not currently open. When we arrived, the service was amazing:kind, friendly and approachable. On arrival to our room, the room (21) was a big size. The double bed was huge and double beds were available to our 2 children - even with our luggage scattered around the room, there was still plenty of room for the children to run around and play. My fiancé said the room was quiet warm but I liked the temperature of the room and found it pleasant - not too warm or cold and was very comfortable.
The only amenities we would have benefited from as a family, was a fridge because our youngest needs dairy free milk for the night. However, I appreciate this is a luxury within hotels so it wasn't a factor to complain about.
The beds were comfy. Breakfast in the morning - running from 7am-10am (we arrived at 9am) was a little disappointing. There wasn't much choice and a lot of items we had to wait for between 10-15 mins - and without saying anything to very absent kitchen/buffet staff, it wasn't topped up. I made do with what was left but I didn't end up having any toast (no bread), no bacon and no eggs. Not worth the £12.99 price tag. I have seen this mentioned in other reviews but breakfast area was conservatory-esque and quite cold. As mentioned previously, customer service was great and this was upheld at checkout. No close local amenities, evening restaurant, local shop etc but overall, a lovely stay.
Oceny: 97
7,0/10
Cena od
317 zł
za noc
Sprawdź dostępność
Zobacz wszystkie hotele Pet friendly w mieście Warwickshire
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