Hotele Pet friendly w: Pest, Hungary

I had a great stay. The staff is very friendly and check-in is quick. Rooms & bathrooms are very clean. Housekeeping is doing a good job. The internet speed is very satisfying. I enjoy the kitchen, which offers plenty of space, well equipped and it even has an oven. I stayed there several times and like it very much. Location is also great, very central and you have all you need just nearby (supermarket, restaurants, snacks/fast-food...) There could be some more activities initiated by the hostel to get people connected. Like cooking, boardgame night, etc...There is a WhatsApp Group, but at the moment I joined the group there were no activities/ chats in the 5 days I've been there.

Very chaotic and confusing check-in process. Arrived before check-in and got registered, just needed to get my key at check-in time. So far so good. At check-in time I am directed to an iPad terminal to register with with my name and my booking number from the accommodation, not then one on the booking portal, which I've no clue which it is. After me struggling to look-up this number out of countless CRM-emails I received from the Hostel the friendly staff member, looked up my name in the guest list, went back to the receptionist desk to check my check-in amd got my key card to my room. Arrived in the room it didn't matched with the category and pictures I booked. Went back down to the reception, who fixed it. All this took a lot of time and not to mention all the Welcoming and Info-e-mails you receive from Maverick's at any occasion of the ”customer journey” process. To the management and marketing folks there: Keep your check-in process simple. Your visitors are offered to pre-check-in online or at an iPad terminal in the lobby, just to end up queuing again at the reception to identify yourself again, pay the tourist tax or get their key card. It's nonsense. Have a vending machine spitting out the keycard for those cases. Just keep the regular check-in process as anywhere else directly at the reception with showing your passport etc... Stop these insane amount of email at every step of the customer journey, no-one needs this ot also makes it difficult to find one's relevant booking information. Let's come to the positive part. Staff is friendly and helpful. My room was very nice, clean and comfortable, it was a good deal to. Good internet. The kitchen is great, well equipped and a nice place to connect with people. Free coffee and tea, also a water dispenser in the lobby - great! There are many free activities organized by the hostel, we had a wine tasting for free and it was nice to talk to other guest there. Location is central, where you'll find all you need, even mini marts open 24/7. Free locker before and after check-in.

This is a chain hotel, found all over the world, and the Budapest location is quite large compared to others in Europe. The hotel's location depends on personal preference. It's situated on a bustling commercial pedestrian street with many shops and restaurants, vibrant from 10 AM until midnight. Most attractions (except for the thermal baths) are about a 10-minute walk away. The breakfast was decent and offered a good variety. The downside of this hotel is that it's a bit far from public transportation and it's quite noisy. You enter directly into a bar, and the front desk, which consists of three simple tables, is past that. Around 11:40 PM, someone started banging loudly on my door, waking me up. I asked who it was and why they were knocking, but they didn't answer, just kept banging. It was probably a drunk person. I called the front desk, and it took a while for someone to pick up. When they finally did, I explained that someone was knocking on my door and I didn't know who it was, asking them to come check. The staff member said they didn't know who it was either and then dismissed my concern. Luckily, the person eventually left. This kind of service attitude is unacceptable, especially given the potential safety issue. I definitely won't be staying at this hotel again on my next trip to Budapest.

My stay at Dormero Hotel Budapest was very pleasant. The hotel is ideally located, within walking distance of the city center and many major attractions, such as the Danube River, the Chain Bridge and the Holocaust Memorial. There are also many good cafes and restaurants around, and the transportation is also very convenient. The whole room is very clean and tidy, full of modernity, and the color matching is simple but warm. The bed is comfortable, the pillow is soft, and the sleep quality is very good. The bathroom is clean, the hot water is sufficient, and the towels and toiletries are of good quality. The most special thing is that the room is equipped with a free minibar, which replenishes mineral water and several drinks every day, which makes me feel very considerate. The front desk staff is very friendly and helpful, and the check-in and check-out are very efficient. Although some employees are not particularly fluent in English, there is no big problem in communication, and the service attitude is sincere.

A super clean, comfortable hotel just a few minutes from all of Budapest's attractions. Excellent, with a very pleasant temperature in the heat and cold water at the reception desk for hydration. Highly recommended.

We chose this accommodation for a family trip, as it was a great escape from the hustle and bustle of the city. The cleanliness and friendly staff were top-notch. However, in cold weather, traveling by train or public transportation from the airport can be a bit inconvenient. If you prefer the quiet of the Buda area, this is a great choice.

A beautiful place, not the first time we stay with the family in this hotel. This time we took a room more, it is beautiful, but it turned out to be 6 et, and the elevator up to 5 et. Next, the screw staircase under the roof. We had 3 big suitcases, it is not very convenient to pull them down the stairs. Bike number.also as a recommendation of the hotel administration, add a teapot and at least a few tea or coffee bags to the room (which is the usual practice in good hotels). People on the road are tired and it would be nice to drink hot tea rather than to wear shopping in search.