Hotele Pet friendly w: California, United States

Great service wil return will recommend and will continue to choose this as my main stay

This motel is quite large. We just happened to catch up with the holiday price of the Christmas holiday. It is a little inconvenient that the room does not have a refrigerator and a microwave oven. Heating the food should go to the public area.

Overall, the stay was okay. However, there was no free parking or free luggage storage, which was quite inconvenient. The elevator also broke down quite often during my stay. Aside from these issues, everything else was generally fine.

The location was close to the business trip and cheap. It was ok for a space to stay for a while because it was a reasonable Inn level facility for the price.

I was expecting a rather poor experience based on some of the reviews but was pleasantly surprised that the room was recently remodeled. Also everything in the room looked new expect for the shower on-off lever which was strange. Anyway, everything was good but I will note the room was very small but considering the low price I’m not complaining.

It was friendly. Staff was great. Loved how clean room where. Very attentive staff. Would highly recommend.

Me and my husband were actually very shocked at how this room looked. Considering it's location , Anaheim Hills. The bathroom faucet is broken , it moves when you turn it on. The kleenex holder has no kleenex and its rusty. The lights needed new light bulbs. So it was very dark in the room. None of the ice machines were working. And when I told the girl , she said nothing to me, like she didn't care. Then I asked for hand towels , wash cloth and 1 more bath towel and the maid said no, they didn't do the laundry, so me and my husbandp had no wash clothes to wash our face, nor dry our hands. Then complimentary coffee in the morning, I was looking forward to,. Never .existed. she told me I had to pay her 4.00 for a cup of black coffee!!! The refrigerator in our room was broken, the door of it was held together with tape!! How could a lovely town have such a scummy hotel!!!? Why don't you fix things that break , gave ice for your customers, and towels!! Towels are pretty darn important!! Don't lie about complimentary coffee and then try to sell it for 4.00 a cup. Alot needs to be fixed on this hotel. It's hideous, and could be so nice if you just tweak a little bit of things. . I'm sorry but 1 star, I need towels when I get out of a shower. I need ice too, and coffee would be greatly appreciated.

The bed is too soft The toilet is a little full OK

We really enjoyed our stay at Santa Monica Pier Apartments. The location is fantastic — just a short walk to the pier and beach, and there were plenty of food options within easy walking distance, which was really convenient. We were expecting a beach view, but our apartment was at the front of the building and looked out towards the road instead. This wasn’t a problem for us, and the apartment itself was very bright and airy. It had everything we needed, including a well-equipped kitchen, table and chairs, bathroom, little laundry and comfortable bed. There isn’t a lounge area, but as we were only staying for a couple of nights, that was fine. We also really enjoyed having the balcony. The white curtains looked lovely and let in plenty of natural light during the day. The only downside was that they didn’t block out the streetlight at night, so the apartment was quite bright while sleeping. Some blockout curtains or blinds would make a big difference. The hosts were great and responded very quickly whenever we had a question. Overall, we found the apartment to be clean, comfortable, well located and good value for money, and we would happily stay again.

This review is over two months late – it's been a hectic time, but I finally have a moment to write it properly. It was my first solo trip abroad, and I expected to feel lost at the hotel, but I was incredibly lucky to meet Summer! Hearing Mandarin and Cantonese in a foreign country was so comforting. I spent a long time choosing on Ctrip and finally settled on this hotel. Upon arrival, I found the facilities to be very new. I was lucky enough to get a complimentary room upgrade to a fantastic room type. I could see Hollywood without even leaving the room, and there were two large balconies. The next day, I wasn't feeling well and craved Cantonese food. I walked five minutes to a large shopping mall – I've forgotten its name – which had Din Tai Fung and Haidilao. Din Tai Fung was super popular, so I ended up ordering takeout. Eating those wontons back in the room was pure bliss. The executive lounge breakfast at the hotel was also delicious, though the variety wasn't extensive. I ate the most salmon! The room was clean, but on the second day, I noticed the used comb box hadn't been replaced with a new one. Later that night, as I was getting ready for bed, I found a stain on the bed. A few tens of minutes later, a housekeeping attendant came to change the sheets for me 🙏. Overall, it was a very comfortable stay, and there was plenty of drinking water. Finally, a huge thank you to Summer! Due to my age and credit card issues (this is common at US hotels, so definitely something to watch out for), she went above and beyond to help me, patiently answering all my questions and solving many urgent problems. Without her, I wouldn't have been able to stay at the hotel! When I left, she was also very thoughtful and helped me communicate with the Uber driver. It's a shame I couldn't find her phone number, but a special thank you! All in all, I highly recommend this place! Beverly Hills has beautiful scenery. Even now, back in China at school, I still think about this unforgettable experience. California is truly a place worth visiting! I'll definitely stay here again if I have the chance.