I read the reviews before I booked this hotel, and they did not let me down! Exceptionally clean hotel, wonderful price for the room, perfectly friendly receptionist, the pillows were ideal for my preference, and I could not have asked for a better location in regards to access to 75! The only reason I don't give this place a perfect score is because the photos on Trip.com show a hot tub, and I was informed that there was no hot tub, and I will say that the walls were quite thin and that I could hear everybody in the hallway and the people in the rooms across from me. In terms of hotels, those are not the most disappointing things, and I plan to stay here the next time I come back to Lexington!
The rooms are spacious, good heating/air conditioning, bed was comfortable. Some of the furniture needed replacing due to cosmetic reasons , the leather was peeled off the chair in the room. It wasn’t extremely quiet in the room, I could hear the tv from another room. But it was not extremely loud. I didn’t say anything about it. It’s nice….especially for the price. I will stay again if I’m in the area.
The front desk service was very kind and professional. However, our room was not very clean. The bathroom was dirty as well as the bathroom sink and our sheets. The mini refrigerator was never cleaned out and still had drinks from whoever stayed there prior to us. I have never stayed somewhere that makes you pay $9 for a cereal breakfast. Also, when we were checking in we were told that we had until 12:00 to check out. A couple of hours before, room service came and knocked on the door and asked when we were checking out. I thought this was very unprofessional. Also, the pool closes at 8, so if you have little ones, you may want to look into that more. The location was really good and the parking was very convenient.
It was clean the room is nice. My only problem is they take the deposit for the room off a card they say it'll be back on in 48 hours but, it actually takes 5-7 business days.
Don't get fooled! The outside isn't pretty but the inside of these units are no different than what one would find in a 3+ star. The security deposits take a little bit to be refunded, but, despite that, solid choice