Hotele Pet friendly w: Mississippi, United States

When we arrived we proceeded to stand in line behind the ONLY other person in the check in line and that was also standing behind the lady checking in, in front of the ONLY person sitting at the check in desk. After a few minutes another man walked up behind us. The lady in front of us was called to the desk and then another lady walked up into the entrance on the other side of us. I was next but instead of calling me up she asked if I was VIP. I wasn't so she told me that I was in the VIP line and had to wait until the lady that had JUST walked up was finished before she could take me..... WAIT - WHAT??? There were NO SIGNS stating this line is for the people who are more important, the guy behind us even asked where was the sign stating that this was a VIP line. We asked for a manager, but she also dismissed the situation and said that she knows that the lines are not marked (so somehow we are supposed to know) and she was SORRY that it was a mix up. All of a sudden it was important that there be more than 1 person sitting at the desk. Neither of the two photos say VIP.

It was good didn't have no problem if I did they fix it

If you're seeing a show, this is the best choice for an overnight or weekend stay! There's so many food choices. The pool area is so nice. Really enjoyed my stay and the concert!!

The hotel is nicely situated in Fondren, a nice neighbourhood in north Jackson. The suite was nicely appointed, though our shampoo dispenser was empty. The gym is fantastic. Staff were lovely. Breakfast was adequate, though complimentary.

As always front desk staff greeted and this set the tone for the entire stay. Room was super clean and all amenities were present and in their correct spaces. Breakfast was good - could have been a bit hotter. Great stay!

Enjoyed even though I asked for some things before I got there but didn't get them

It was one of the best hotels very modern and very clean! They exceeded all of our expectations. They had a pool table and reading area so just kinda hang out . I love the hardwood floors in the room, the shower head not only adjusted but the water pressure was fabulous best hotel shower ever! The fact that they have squeeze bottles of shampoo, conditioner and body wash mounted instead of those tiny bottles most hotels give. I bring my own due to having so much hair they tiny bottles are never enough, but tru has you covered, the bed was very comfortable and biggest flat screen I have even seen in a room , the window let me tell you about the window omg very large window with 2 shades one shade would let some light in the second shade was a blackout when it’s closed you have no idea if the sun is up or not. The breakfast had lots of options not only to eat but to drink as well loved that and coffee 24/7 how can you go wrong . Very friendly staff , they worked with us on late checkout due to my husband having a procedure being done @2pm and late checkout is at 12 the manager was so kind once we told he why we were in town and allowed us to check out at 1 without question. Tru is Oxford is definitely the place to stay❤️❤️❤️

Me and my husband booked a room for our anniversary and I have to say I enjoyed myself. I showed up late for my room reservation but everyone was very nice and gave us no trouble. The room was amazing and the beds were very comfortable. The oak tree cafe was delicious for lunch and breakfast. The Casino floor staff was very nice and helped us figure out what we would like to drink from the bar. I have no complaints about my stay.