Hotele Pet Friendly w: Mississippi, United States

When we arrived we proceeded to stand in line behind the ONLY other person in the check in line and that was also standing behind the lady checking in, in front of the ONLY person sitting at the check in desk. After a few minutes another man walked up behind us. The lady in front of us was called to the desk and then another lady walked up into the entrance on the other side of us. I was next but instead of calling me up she asked if I was VIP. I wasn't so she told me that I was in the VIP line and had to wait until the lady that had JUST walked up was finished before she could take me..... WAIT - WHAT??? There were NO SIGNS stating this line is for the people who are more important, the guy behind us even asked where was the sign stating that this was a VIP line. We asked for a manager, but she also dismissed the situation and said that she knows that the lines are not marked (so somehow we are supposed to know) and she was SORRY that it was a mix up. All of a sudden it was important that there be more than 1 person sitting at the desk. Neither of the two photos say VIP.

It was good didn't have no problem if I did they fix it

If you're seeing a show, this is the best choice for an overnight or weekend stay! There's so many food choices. The pool area is so nice. Really enjoyed my stay and the concert!!

While the staff was very friendly and helpful, This location did not meet our expectations , The rooms were not the same as the photos which was disappointing not the end of the world . The first room we received was covered in lady bugs , and smelled like dead bugs , there was a nest of them in the corner of the room as well as many dead ones all over the room. The kind lady at the front desk got us another room , but the new room was not very clean , there was lots of hair all in the shower and all over the bathroom, After being on the road for 12 hours we cut our losses and went to sleep . I have stayed at many Hiltons and this was honestly the dirtiest one I have seen so far . Very disappointed .

房間一般般吧，而且打掃衞生的人手也不夠，可能是疫情後遺症吧

When I first arrived at the desk to check in, I was greeted very cordially by Constance and Hannah, who were very pleasant and friendly, polite, and professional. They took great care in helping me get the room that was just right for me! The room was clean, modern, nicely decorated, with everything you'd need for a pleasant stay - refrigerator, microwave, coffee maker and coffee (they also have free coffee in the office), plenty of fresh, clean towels), nice lighting (they actually have the more expensive 'yellowish' LED lights that create light that is better for your eyes - some lesser hotels have the stark, unpleasant 'blue-ish' LED lights. So, even the lighting in the room was nice. :) The TV is very nice, with many, many satellite channels, and they have a digital clock that allows guests to plug in their USB devices so they can wake up to their favorite music, or news. They offer a REALLY great breakfast, including breakfast sandwiches, bagels, cereal, juice, milk, and much more. What really impressed me, though, is that when I said I'd be leaving too early to take advantage of the breakfast, Constance and Hannah replied, ”Oh, well, if that's the case, you can come get breakfast anytime you want. The office is open 24 hours a day. That kind statement really made my day, because when I travel, I rarely get to take advantage of the free breakfast offered by many of the hotels, since I usually get on the road around 4AM. Thank you for that, ladies!!!! I also wanted to mention Joshua, who made checkout really easy with HIS professional, polite, and friendly help. I highly recommend this hotel. It's nice, but the staff there make it REALLY special. Thanks to all three of you!

The hotel is nicely situated in Fondren, a nice neighbourhood in north Jackson. The suite was nicely appointed, though our shampoo dispenser was empty. The gym is fantastic. Staff were lovely. Breakfast was adequate, though complimentary.

It was the perfect location, but the noise from the traffic is loud.

Excellent hotel cleanliness and finally great TV channel options that you don’t get with other hotels! Simply luxurious!

Overall the stay was OK… the bed was comfortable, the carpet r need to be vacuum and shampooed, the bathroom floor needed to be cleaned..Make sure you have slides to wear while you’re in the room… the breakfast was better than other places I have stayed…the weekday front desk staff much nice and friendly than the weekend staff besides the young lady who was there Monday Morning 5/12/25 not so nice .