Hotele Pet friendly w: Utah, United States

Everything was great. Only complaint is that the WiFi was not working properly.

Good location and clean hotel! Check in time is very late, we had to wait long until the room to get ready!

This is a great location in Salt Lake City. It's within walk distance of tons of great eateries and bars. Friendly service. Walking to the temples and state capital and mall. Love it.

This place rocks!! The location is amazing and the facilities are on point. It’s not very often that my wife asks me if we could stay an additional night and this was a place that we would have done this at if we didn’t have a tight schedule. The room and amenities were clean and updated. The breakfast was amazing. Auto pancake maker, sausage, eggs, biscuits and gravy were delicious along with the other breakfast items. I’ll be staying here next chance I get.

The room is cozy and comfortable! The facilities are well decorated and the breakfast are good! Overall it is a pleasant stay.

Good location, nice hotel. Staff were helpful when we were confused on the location.

Overall, the hotel makes a very nice and clean impression. However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform. After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details. Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €. This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details. After checking in at the hotel, a further booking of €162.27 was charged to my card. I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out. The first reserved amount was released a few days after check-out, but the second was not. On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again. The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00. I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card. I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.

Super modernes Hotel! Das Personal war sehr nett und zuvorkommend. Das Frühstück war top! Kostenlosen Kaffee und Wasser den ganzen Tag. Tolle Austattung in der Lobby (verschiedene Brettspiele, Fernseher, Billiard,..) außerdem durften wir die Mikrowelle in der Lobby benutzen Wir haben uns sehr wohl gefühlt.

The hotel was okay, it met standards but there were many small things that made our stay feel less perfect. Upon check in the room was very spacious for a double queen bed room, and bathroom spacious as well. The amenities are lacking a bit, in the bathroom it was just minimal 1 makeup remover wipe and a shower cap and hand soap. It comes with shampoo, conditioner, and body wash but our conditioner was out and stayed empty for 2 days (as I thought the cleaners might notice and refill), until I requested front desk to refill it. In terms of cleanliness some of the towels had some minor stains and the bathroom had rust and brown stains in the bathtub so it didn’t feel super clean. The worst part was that when I entered the hotel the sheets were soooooo pilly and rough, they didn’t feel soft and welcoming as a hotel should have. Those sheets should’ve been thrown out years ago, I wouldn’t even keep sheets like that at my own house they were so worn down, bumpy, and uncomfortable, I asked front desk the next morning if I could please have them changed and got a very sassy and rude response that “usually requests like this should come in before 9AM and it’s not guaranteed that they can be changed” (I requested this around 10AM before the cleaners had even appeared on my floor). I found this response extremely off putting and inhospitable, since it’s not like I caused the sheets to be rough and uncomfortable and was simply making a request to make my stay better and more comfortable, and I also requested it very kindly and didn’t rush them to do anything- just by end of day or the next day so I wouldn’t have to sleep on rough uncomfortable sheets the entire 5 days I was there. They ended up changing them but I didn’t appreciate that kind of reply. 2 days after, the cleaners left their dirty rags, some random extra pillowcases on random surfaces by my personal items on the desk and night side table, It was very careless and unprofessional and who knows where the dirty rags have been, and where those random pillowcases came from if they were clean or not, next to my personal items. They also didn’t finish cleaning the bathroom and there were missing towels and didn’t finish taking the dirty towels out. Moving on, the location was okay but one of the farther hotels from the Zion National Park entrance in the town, I did like the pool and the restaurants nearby. Lastly, for the complimentary breakfast it was basic but good and I appreciated having that every morning before we left for our adventures.

The room is spacious and clean but the A/C keep stop working and we had to wake up middle of the night tried to fix it . The one reason we picked the hotel because there is a hot tub from the picture but there is no hot tub when we arrived.