Hotele z: Pools w West Yorkshire, United Kingdom

Had a lovely time,  great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely

Our stay was pleasant at best. The staff were very helpful but the hotel itself was not the best. We asked for a family room but the sofa bed meant for the 2 kids was barely big enough and was sunk in the middle which meant the kids kept rolling into the middle. The telephone for reception did not work. The small pool was cordoned off and the pool cues had no cue tip so we could not play with them despite having put our money in. You have to book a time slot for swimming (something I was not made aware of till we got to the pool) so again disappointed and had to come up with an alternative plan. The breakfast was delicious though however far cheaper if booked the night before - something I was kit aware until I asked. Overall, not our favourite trip.

Ok place to stay would be really nice if staff was alittle polite

Świetny hotel z ładnie urządzonymi pokojami. Jako że przyjechałem z daleka i mam samochód elektryczny, największą zaletą były superładowarki Tesli. Dostałem podstawowy pokój, który nie obejmował śniadania ani dostępu do siłowni/basenu. Nocny parking kosztuje 5 funtów. Więc dla mnie wszystko było ekstra, nawet gdy poprosiłem o zestaw do czyszczenia zębów, ponieważ zapomniałem szczoteczki do zębów, zapłaciłem 1 funta więcej. W pokoju nie było też telefonu do obsługi pokoju, więc musiałem zejść na dół. Poza tym świetny pokój.

Beautiful location. Had a wonderful room on the corner with fantastic views. The only issue raised was there was no toilet paper and only one sachet of hot chocolate and a single pack of biscuits so we were unable to have a horrible chocolate and a pack of biscuits each at night. Would stay again and make use of spa facilities. Pool and steam room and sauna were perfect. Food was 5*

Nice place. The room was a decent size. Reception very good. The bar area was very, very busy and very, very understaffed. They were complaining about people paying in cash as they were running out of change. There are still a lot of people who only use cash, myself included. The breakfast was quite good but disappointed that you didn't have any butter, just margarine, which I feel tastes disgusting. I think for the prices paid that you could stretch to a bit f butter.

Stayed over before meeting up with family. Lovely staff, spacious & clean room. Nice bar with well priced rooms. Would recommend.

Disappointing! Stayed at this hotel in the past and felt the standards had dropped. Our room had been set up as a twin . We didn’t complain but someone arrived to change it to a double when we were just enjoying a coffee and relaxing. The fire alarm went off several times which was unpleasant . We appreciate it needs to be loud but there was obviously a problem with it! The view from the window was just a view over a concrete roof. The staff seemed very disinterested when we waited to be seated at breakfast!The coffee machine was broken ( jugs of hot coffee were available) After breakfast we had intended to relax before leaving but room 118 didn’t allow for this It was directly over a keep fit class with tunes like “ Come on Eileen “ blaring out whilst the instructor sang along!!

We had a wonderful, too short a stay 😊 a beautifully presented Hotel and room, magnificent view and absolutely the nicest most professional team, who were Professional, efficient, polite and courteous

This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system. Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none. I am so grateful to them. In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced. If you’re visiting Bradford or Leeds I would highly recommend this hotel.