Hotele z: Pools w Negeri Sembilan, Malaysia

I recently stayed at Thistle Hotel Port Dickson, and unfortunately, the overall experience was disappointing due to several service and management issues. The first problem was the check-in process. It took almost 50 minutes to check in, which is far too long. Even worse, there was no air conditioning in the lobby, so guests had to stand in a hot and uncomfortable environment while waiting in the queue. The room amenities were also inadequate. The bathroom only provided a 100ml bottle of shampoo and shower gel, which was not enough for guests who wanted to shower multiple times during their stay. The most frustrating issue was the infinity pool. The hotel indicated that the pool was open, but when we arrived, there was only a notice saying the pool was closed because no lifeguard was on duty. When I called the front desk to ask when the lifeguard would return, I was told the pool had actually been closed for a long time due to maintenance. This explanation was very confusing because on the evening we checked in, we saw guests using the pool, and the poolside food and beverage service was operating as usual. The following morning, the pool was suddenly closed. If the pool had really been under long-term maintenance, why wasn't the area blocked off properly or a maintenance notice displayed? Instead, the notice only stated that the pool was closed because no lifeguard was available. The inconsistent information and poor communication were unacceptable. The breakfast experience was equally disappointing. The service was very poor. Dirty plates were not cleared promptly, and we had to ask several times before staff came to clear the table. Food trays were frequently empty and not refilled in a timely manner—I had to return three times before I could finally get some of the items I wanted. The egg station was another example of inconsistent service. When my mother requested sunny-side-up eggs, the staff told her they only served omelettes. However, when I went to ask again, the same staff immediately agreed to cook sunny-side-up eggs. This inconsistency was confusing and reflected poorly on the staff's service standards. Overall, while the hotel has good facilities and potential, the slow check-in process, poor communication, inadequate amenities, and below-average breakfast service made this stay disappointing. I hope the management takes these issues seriously and improves both their customer service and operational standards.

This was my first time staying at Nilai Springs Resort, and I already expected it to be an old resort. However, the experience was a bit disappointing, especially upon arrival at night. The road leading to the hotel after the guard house was very dark, with no clear signage and no street lights, making it difficult to find the entrance. When I arrived at the lobby, it looked quite nice and well-presented, possibly refurbished, which gave a better first impression. Check-in was smooth, and although I initially booked a Superior room, I upgraded to a Deluxe room because I wanted a bathtub. Walking to the room, the hallway was very dimly lit, with only faint lighting, giving a rather gloomy feeling. Once inside the room, it was clear that the resort is very old. The furniture looked extremely outdated, the bathroom fixtures were worn out, some pipes looked like they were about to break, and the bathtub was not clean. The drain for the bathtub was also broken and could not be turned properly. The room lighting was very dull, and the room was not soundproof at all—I could clearly hear other guests opening and closing doors and talking. That said, the room was very spacious, which was a plus, especially since my child could run around comfortably. Still, the overall atmosphere at night felt dark and deserted, making the hotel feel rather eerie, as if not many guests were staying there. In my opinion, the rooms really need a full refurbishment. The next morning during breakfast, I finally saw many guests around, mostly foreigners, including Chinese and Korean tourists. The breakfast was good and delicious, especially the pastries. All the pastries tasted excellent—honestly better than some five-star hotels. The swimming pool area was another highlight. The pools are huge and there are several of them. The kids really enjoyed playing there. However, part of the children’s pool looked dirty and clearly needs better maintenance. Only during the daytime did I fully appreciate the surroundings of the hotel. The view was beautiful, as the resort is surrounded by a golf course. Unfortunately, at night, the area feels very dark and gloomy. Adding more lighting around the hotel would greatly improve the overall experience. Overall, this hotel has so much potential. With proper refurbishment and better maintenance, especially in the rooms and lighting, it could be a really great resort.

Had a wonderful stay at Avillion Port Dickson. The resort offers a peaceful atmosphere with beautiful sea views, making it a perfect place to relax and unwind. The room was clean and comfortable, and the sunset view from the balcony was absolutely stunning. The staff were warm and welcoming. Overall, a great experience and highly recommended for anyone looking for a relaxing beach getaway. ⭐⭐⭐⭐⭐

At first because of low occupancy but they try to do buffet breakfast for us and the sauna above a year never open but finally they on for us to use and it functions well. Beside sauna have jacuzzi seem dirt on it n long time not been used.

Room: We stayed in a Double Queen room, which was spacious, clean, and comfortable. The beds were very cozy, and the bathroom was generally cleaned. However, on our second day, the housekeeping only made the beds and gave the bathroom a basic clean. They did not refill the toiletries, coffee, or other amenities. We called the reception and the refill items were sent to our room promptly. Splash Park: Everything was great! Our kids had an amazing time and really enjoyed the Splash Park. Breakfast: The food was delicious with a good variety of choices. However, some dishes were not refilled promptly, and we had to request the staff to replenish certain food items, beverages, and even the cutlery. Everything was good overall. There are just a few small areas that could be improved, possibly due to a shortage of staff during busy hours. Overall: We had a pleasant stay and really enjoyed the hotel. The rooms were comfortable, the Splash Park was fantastic, and the hotel staff were friendly and helpful. There was also plenty of parking available, which was very convenient. Despite the minor housekeeping and breakfast service issues, we would definitely stay here again and look forward to returning in the future.

The room was clean and comfortable, close to the beach. The pool was open until 10 PM, which was great! 👍 If possible, it would be good to also provide dish soap.

The hotel's overall style is fantastic, with a strong design aesthetic, and the entire building is shaped like a flower! The most pleasant surprise in the room was the private pool, where you could watch the sunset in the evening – the ambiance was lovely. The facilities are a bit dated, but all essential functions still work properly, which didn't detract from the stay experience. The hotel has its own private beach; the environment is decent, but the seawater is quite murky, the waves are big, and the water quality is just average. Overall, the experience was medium-to-above-average. If you can overlook the slightly older facilities and the seawater quality, it's still worth a stay.

Everything was excellent, from check-in to check-out. I regret only booking for one day; it's definitely better to book for two days for a more satisfying experience. The pool and beach were amazing! I'll definitely come back again. The food was also fantastic! The staff were friendly and welcoming. Truly the best!

Had a great 2D1N staycation at Lexis Port Dickson. We stayed in a Family Room on the 10th floor with a beautiful beach view. The room was spacious, cozy, and very relaxing. The breakfast was good with a nice variety of food. Overall, it was a pleasant stay and a great place for a short getaway.

📍Grand Lexis Port Dickson, Batu 2, Jalan Seremban, 71000 Port Dickson, Negeri Sembilan. Rooms: 2 units of Grand Garden Pool Villa Upper Unit (upgraded from Garden Pool Villa upper unit), suitable for 4 people each. Stay: 2D1N We had a wonderful experience at the Grand Lexis in the Grand Garden Pool Villa. The villa was exceptionally spacious, spotlessly clean, and beautifully maintained, offering a perfect mix of luxury and comfort. The standout feature was the private indoor pool. It was large, pristine, and provided an ideal private space away from the crowds. The room amenities were excellent, with very comfortable beds and a spacious bathroom, featuring separate toilet and shower. The staff were very friendly, and the buggy service made exploring the resort quick and easy. Parking was conveniently located just a few meters from our unit. The public beach was within walking distance of the main building. The breakfast offered a good variety of fresh options. You can choose between indoor or outdoor dining. Overall, it’s highly recommended for a peaceful, relaxing retreat with family!