Hotele Romantic w: Aomori Prefecture, Japan

„Check-in was very smooth. In fact, they allowed us to check in earlier - about 1 to 2 hours earlier, I think. The room was already ready, so they allocated it to us when we arrived. The room itself was rather small but functional and clean, so we don’t really have any complaints other than it being a bit small. I guess this is Japanese standards. The pricing is fairly more expensive than the inns across the road, perhaps because of the location and also because it is very new. The property itself has a very nice onsen. The female onsen had a lot of apples floating in it, which was a very nice touch to showcase Aomori apples. The front desk staff are very nice and very friendly. They also have staff who can speak Chinese. Not that I am Chinese, but I can speak some Chinese better than Japanese, which I can’t speak at all. Nevertheless, the staff could converse in English, or at least some basic English. There’s free yoga and some classes, but we didn’t utilise them as it’s not really useful for tourists who would rather spend time outside the hotel. This seems more suited for locals who want a short getaway, but still a very lovely touch. Breakfast is paid separately and does not come with the room, so there is no comment on that. The property provides Nespresso capsules in the room, and there is also a better Nespresso machine near the check-in counter. I also love that they provide water for free without having to pay extra. The lounge is available for everybody and overlooks the bridge. They provide some free snacks and drinks depending on the timing - different items in the morning and in the evening. That being said, there is no alcohol being served. Also, the coffee there is very bad. I don’t understand why they don’t put the Nespresso machine in the lounge since they have one at the lobby. Overall, everything was quite perfect for this hotel. In fact, the location was the most perfect part. Once you exit the train station, you enter an elevator that goes up to the hotel. Since it was winter, I was afraid I would need to drag my bags for a long time, but it’s right outside the exit after you tap your card and turn left. If I remember correctly, the elevator is right there and there is no need to go outside at all. However, there are only two elevators servicing the entire building, so there might be some waiting time. I would advise leaving earlier if you have a train to catch. The only reason this is not a full-star review is because I requested about a one-hour late checkout due to our train time, and they told us we needed to pay - if I remember correctly, ¥2,000 per hour. I felt they were very rigid about the 11 am checkout time. To be honest, even if they had given it to us, we probably wouldn’t have used it anyway, as we later decided to change our train time to leave Aomori, since there isn’t much to do here. Still, the rejection and inflexibility made us feel very uneasy and unwelcome. I think they could have handled this better by being less rigid and more human. So that’s minus points from us. After all, this is part of hospitality, and it doesn’t hurt.”

„The room in general is clean although the white curtain has holes and the shower curtain is a bit ripped. There are some molds under the sink. The soap and conditioner ate not so good. We asked for some facial soap and moisturizer, the staff said those things ate only available depending on the room type. How come other affordable business hotel chains provide those things?! I was expecting that this hotel has better service since they collaborate with Nikko Hotels, but to be fair, the restaurant staffs are kind.”

„Jesteśmy bardzo zadowoleni z pobytu! 5 minut spacerem od stacji, w pobliżu znajdują się restauracje. Hol znajduje się na poziomie L3, jest duży i oferuje WIELE udogodnień! W tym kapcie w sypialni! Uwielbiamy też rozmiar pokoju! Jest więcej niż wystarczająco miejsca, żeby otworzyć nasze 3 duże bagaże. Toaleta i łazienka są oddzielne. Zatrzymaliśmy się w MYSTAYS w Tokio i nie spodziewaliśmy się niczego. Ale byliśmy naprawdę zaskoczeni tą lokalizacją! Naprawdę bardzo podobał nam się pobyt, na pewno tu wrócimy!!”

„Superb views, buffet dinner options, diverse indoor outdoor bath options with salt and clear water!! A rare gem  for families. Staff spoke English at front desk and restaurants, and welcome descriptions note is written in English as well. Alternate timings at bath for Men and women assures equal views for both. The outside open air bath at the beach is probably the hit and can get crowded at sunset and less so during sunrise. The open air bath attached to the indoor area bath offers better sunset views, from an elevation of about 30 meters. We (family of three) enjoyed it very much and probably rank it the best of our three prefecture experience with respect to the bath.”

„The hotel is 1km from Aomori Station. Even though it is a small one with only four storeys (including ground floor), it provides almost everything that budget travellers need. The hotel is clean inside, and supplies can be obtained on every floor on your own need. The only concern is probably the floor height on 2/F to 4/F — tall travellers may have to be careful when walking along the corridors on those floors!”

„The room was really big for a japan hotel. it was the biggest room we had throughout our 13 days trip. There is a bathtub which i enjoyed daily, with the free bath salts which are provided at the lobby. The staff are friendly and do their best to understand and help us out. We experienced earthquake during our stay, but the building held up. there is a lawson right beside the hotel which is very convenient. The train station is also within 10 minutes walk with mostly covered walkways towards the hotel.”

„I really like this hotel ！The staff there are enthusiastic and nice! I lost my card and they told me it’s ok, I really appreciate that. The onsen is also amazing , I could admire the snow and enjoy. And after that, I could have ice cream. The chocolate one tasted good! The only downside is that the pillow is a little high to me. I hope I can have chance to stay there for several nights!”

„Less than 5 mins walk to and from JR Shin-Aomori Station (East exit) which also houses the Aomori Tourist Information Centre. I chose to stay near this JR Shin-Aomori station instead of JR Aomori station as the shinkansen doesn’t go to JR Aomori station. I need to take the shinkansen early in the morning on the following day to go to Akita and then transfer to the Akita shinkansen to head to my next accommodation in Tazawako. From JR Shin-Aomori station, it’s convenient to take limited express trains direct to Hirosaki station to visit Hirosaki Castle and Park. It’s also a short journey to JR Aomori station which is where the city centre of Aomori is located. Other than the F&B shops within Shin-Aomori station which close very early around 8pm if I recall correctly, there aren’t any F&B shops around the hotel. Both Family Mart and Lawsons convenience stores are located a few mins walk from the South exit of the train station which is located on the other end of the station.”

„帰省で友人と別部屋で泊まりました。 昔からあるホテルで泊まったことはなかったけど、内装をリノベしたようです。セミダブルベッド？だけど扉開けたら通路が狭すぎて圧迫感を覚えました。。たぶん広かった客室を狭くして増やしたのかな？そこが残念。 狭い通路にキャリーケースをギリギリ広げて出し入れしました。 ロビーが開放的でソファや個々の椅子がふかふかキレイ。まあまあの広さの浴場がある。スタッフは親しみやすくサービスが良い。そこもよかった。 三日町にあり、バス停もすぐそこ。駅からは坂道ありで15分くらい歩きます。でも歩くのも好きなので立地はgood!!お酒飲んですぐねれます。 今度はオフシーズンにもう少しお安めの時に泊まりたいかな。いい旅になりました！ありがとうございます！”

„I thought that 1km from the station would be a comfortable distance, but if you walk in the wind and snow in winter, it will be completely different. It really looks far away, and the service is very good.The hotel offers free apple juice in the lobby, which is also a local specialty.”