Hotele Romantic w: Shizuoka Prefecture, Japan

It’s a very charming place with a real wabi-sabi atmosphere - simple, quiet, and full of nostalgic beauty. Quite old-fashioned, but well maintained. This spot became popular on a Russian platform, so there are many tourists from Russia ( me as well) . When I visited the onsen, there were seven people in total - all Russian girls. Overall, it doesn’t stop you from having a great rest. However, it’s not really suitable for a honeymoon, as my husband and I were separated the whole time — there are no mixed onsens for men and women, probably because the place is now mostly visited by foreigners. When we checked out, they kindly drove us back to the station. I left with a complete sense of relaxation. Thank you!

Hotel room is big, with power points and USB ports on both sides of the bed, and they acceded to our request for a Mt Fuji facing room and we were able to see Mt Fuji from our room window despite our room being on level 2 (hotel has 4 levels) though there were power cables obstructing the view a little. The free nightly ramen, ice creams and morning Yakults are good additions. Besides having Onsens and Saunas, they also have a level 4 open air footbath where you can have a clear view of Mt Fuji while soaking your feet. Parking is free but lots at the actual hotel site may be limited and if the car park is full, you may have to park across the hotel at a park’s car park. Gotemba outlet mall is about 10mins drive away and nearest convenient store is less than 5mins drive away.

Best for solo travelers who still want to experience high level Japanese hospitality as it has a reduced price for one. Kaiseki was really big and it is a challenge, I advise to be hungry. Onsens are amazing.

Clean and well-kept hotel. Love the restaurant setting. Hawaii-theme hotel by the beach. Rate is reasonable, especially during the off-season. High season, a lot more expensive but if you love hotel by the beach with outdoor pool, medium size natural hot spring, this place is worth consideration. Great to go in early to mid February when the Kawazu sakura start to blossom along the river near the hotel - an easy 18-minute walk along the coast from hotel.

Self checkin is much easier than expected, it highly recommends to make the checkin in advance that the Hotel will send the email to customer. And please make a large sign for self-checkin tablet, it took a half minute to locate the tablet. If you have any problem, just directly press the button “contact staff”, they will process to relevant staff (i.e. speak in Japanese, English or Mandarin). It is walkable distance to the beach, convenience stores 7-11 and Family Mart, and many restaurants. No clear instruction for cleaning, other than that, all is good for our stay.

There was a cockroach in the room which can be explained by the closeness to the nature. This ryokan offered great experience of more modern-style ryokans. Very tasty breakfast and dinner.

The resort is truly remarkable with good food and onsen facilities. My rating is purely based on the resort experience. However, I will like to provide feedback on the reservation experience on trip.com. The pricing indicated on trip.com is not totally transparent. At the time of booking, I indicated 2 adults and a 7yo child to get accurate pricing. The amount was prepaid with a small fee JPY450 to be paid at hotel. At check in, I was shocked to learn that we are expected to pay for the child room rate at JPY22k+. That was not indicated on the “to pay at hotel’. Trip.com customer service officer replied that the requirement was indicated on the email confirmation sent. This is upsetting as I usually used the mobile app and relied on available information to make reservation. It is not my habit to check email confirmation given the information on the app is correct. Pricing should be made transparent at point of booking and not after booking. And out of ‘goodwill’ they offered me a compensation close to 50% of the child room rate. I have been using trip.com since covid and this is my first time having such issue. I hope my experience can benefit others who is booking this accommodation with child.

Enjoyed our stay thoroughly, everything was excellent like the service, the room and amenities etc, except maybe the breakfast was a little basic for a hotel like this. Free taxi ride to and fro the hotel (1x each). It's a short walk to the shopping street.

Absolutely amazing hotel that we just cannot get enough of. The location is in a tranquil little village which we very much enjoyed after coming from bustling Tokyo. The private onsen in the room was on the balcony and overlooking the ocean, so you can enjoy a beautiful view while relaxing, and the food was one of the best I’ve had in an onsen hotel. Room itself was also lovely, we stayed in a Western style room and it was clean and spacious. Would definitely visit again if I come back to Ito.

Our room has a Mount Fuji view, which was great! However, the location of the hotel is situated on the hill, so May not be so convenient for travellers who don’t drive. Also, if you want to go to the public onsen within the hotel, you will have to take the shuttle bus, which is a bit inconvenient. However, overall this hotel is still a good choice!