Hotele Romantic w: Johor, Malaysia

„The location of the hotel is superb. Opposite JB City Square and 5mins away from CIQ. Convenience for those that want to stay near CIQ. Connected to 2 malls. Private car park. Do take note that the car park a bit narrow so be careful. Breakfast varieties considered average, free for kids under the ages of 12. The only they lacking of is their lifts. The lifts always got problem. This time round stuck inside at least 5mins. Not able to go up to our floor although floor level had been pressed. Hopefully they able to rectify the lifts so that everything going smooth.”

„Service was very good, friendly and helpful front desk/reservation office. I had a request as it was my son's actual birthday on the date we checked in and the hotel kindly arranged for a complimentary slice of cake. The hotel itself is a bit dated but rooms were clean and spacious. We had 2 smoking rooms on the 13th floor which had a nice view. The AC worked well, the bed was comfortable and the fridge did cool our drinks. Usual toiletries were provided, no hand towels though. Water pressure was alright but you may need to request for a bathtub stopper (if needed) as this was missing from both our rooms. TV channels were a bit spotty, in one room all movie channels were grainy and in the other room it was actually worse, could only see a few local channels. Wi-fi signal was strong. Power points were far from bedside which is to me a major drawback as I could not charge my devices conveniently next to the bed. In one room, one of the power points did not work and we had to use the kettle power point as the other was underneath the vanity table. We didn't bother to call maintenance as we were only there for one night. Location was good, it's not in the city itself but not very far, maybe 10-15 mins by Grab. There's quite a few food outlets nearby if you're willing to walk out of the property. It's also attached to a mall but I think the duty free outlet was being renovated. We didn't really walk around the mall so can't comment. Seems a bit limited though. There's a 7-11 downstairs at the hotel itself for any snack emergencies. Lots of clubs and nightlife immediately outside the hotel but it didn't really interfere with hotel guests so that's fine. Breakfast was a bit underwhelming but wasn't terrible. There was no live egg station which is always a disappointment as the pre-prepared eggs became rather dry and unappealing. I saw bread and butter pudding tag which I thought was a nice, however it was not replenished while I was there so couldn't try. Overall, I guess it's alright for the price point.”