Hotele z: spa w Queensland, Australia

Great hotel and location. Has everything you need within walking distance. Restaurants bars and casino just downstairs. Pool was lovely. More restaurants and Pac Fair mall just across the street. 5 min walk to the beach. We even walked to Draculas Cabaret for some evening entertainment one night. Staff were friendly and helpful and everything was clean. Would stay here again. The only down side was having to pay extra for parking. It’s $20 a day.

The location of the hotel is very convenient - 10 min walk away from the convention centre. The train station and bus station is nearby and the walk to the nearby turbocat makes the hotel in a prime location for transport. The front desk was efficient and pleasant. Although I check in early and the rooms were not ready, they were nice to allow us to use the facilites on the 21st floor to relax and shower. Also on the 21st floor is the rooftop bar which has the best views of South bank and the skyline. The Vista King Suite was a huge room with large bathroom sitting area and the bed was super comfortable. It took me awhile to find the door, which was hidden behind a glass door enclosure to block out noise. Housekeeping was efficient and meticulous. Breakfast was either in the cafe on G/F or the 21st floor. Servings were hearty and filling from the a la carte menu.

Overal is ok, had a small issue with the toilet and the fixed it same day. Close to the city and stations. Didnt use the pool or anuthyg like that but saw them. will consider it to come back. the recepcionists (Natalia helped us with the toilet issue) and more of them were friendly and helpful. Thank you!

I have been coming to The Chateau for yrs. New management now but I feel the place was run better previously. Especially with maintaining the facilities like the jakoozi and spa. Room was fine, broken lamp shade and everything so out dated they just don't wish to change anything but make money off it? However, perfect lil hotel right on the beach, immaculate location with all at your feet to see at Surfers. Great pool, gaming room, sauna and spa, jakoozi the Best in GC! From the heating to correct bubble levels it's been my go to. But the plumbing or sewerage was off. Water smelt and my friend visiting was grosed out sadly taking a shower right away. Fix this!

The location was excellent and the apartment was quiet. The decor was dated and appeared uninviting. The coffee mugs were filthy. The apartment had good amenities.

Location is conveniently accessible to the attractions of Cairns and their hotel is super comfortable and with easy check on system with their friendly staff

Good value for money. When you book you must check before if you get a room with view to garden or corridor withno outside view. Nice pool are withtropical palm feeling. Very friebdly staff

The hotel has a nice and classy overall look, but the room and bathroom felt somewhat dated. The front desk staff were unfriendly and not very accommodating, which was disappointing. However, the concierge team was excellent—very helpful and genuinely welcoming. The main advantages of this hotel are its location and the great concierge service. During my stay, several events were held in the hotel hall, and it became overcrowded, making it uncomfortable for in-house guests to use the facilities such as pool etc. Despite paying a substantial amount for accommodation, the hotel declined even a 30-minute late check-out request, which was quite frustrating. Overall, you could easily spend less—or top up a little more—and enjoy far better service at other nearby hotels.

Great location, easy to walk the city, close to train stations, fast wi-fi, clean. I had 1-bedroom apartments on the 20th floor. Stuff is friendly. Please note that there are construction works, sometimes even at night. But when you walk the sights whole day it’s not a big problem. At night here is a good soundproofing. Definitely can advise these apartments!