Hotele z: spa w Tuscany, Italy

We stayed at Agriturismo Podere l’Aione during our Tuscany road trip, and overall it was a pleasant stay with warm hospitality, but there is one important point future guests should know. First, the positives. The property itself is very charming and peaceful, surrounded by beautiful Tuscan countryside. The compound is spacious and relaxing, and the small cottage-style rooms feel cosy and private. The rooms appear fairly new (the property is only about four years old) and have modern amenities with a proper heating system, which made the stay comfortable. Parking inside the compound is also very convenient and safe. The hospitality was excellent. The owner’s daughter who welcomed us was very friendly, helpful and lovely. The lady attending breakfast was also incredibly warm and attentive, making the morning experience very pleasant. The people running the place truly make guests feel welcome. However, the main reason for our feedback is that the first photo shown in the listing does not appear to be this property. The image appears twice in the listing and shows a much larger estate with a very big swimming pool and a different compound layout. We booked the stay thinking it was that beautiful estate shown in the photos and were excited to experience that setting. When we arrived, we realised the accommodation is actually a smaller white cottage-style agriturismo, which is still beautiful, but quite different from the property shown in the first images. The one I uploaded the first two picture does not belong to this property. We were quite disappointed. Some more, it is the first image listed in this property, so we thought it is but if not. Because of this, it felt a little misleading at first as we kept wondering where that particular property in the photos was. In terms of pricing, similar agriturismo stays in this region with comparable cottage-style rooms can often be found for around SGD150 per night. However, we paid over SGD250+ which is roughly about 40% higher, because we believed we were booking the property shown in the main photo with the large swimming pool and grand compound. To be clear, the place itself is lovely, cosy, peaceful and well maintained, and the hospitality is wonderful. Our only suggestion would be for the management to update the listing photos so they accurately represent the actual property, which will help future guests have the right expectations. A small note for guests with mobility concerns: since the compound is quite spread out, you may need to walk a short distance and take a few steps to reach some of the cottages. Overall, it is still a charming countryside stay with very kind hosts, but the listing photos should better reflect the actual property

This hotel's rooms are incredibly beautiful and clean! They provide a wide array of disposable amenities, including slippers and body lotion, which is quite rare for European hotels. Our room even had a small balcony with a lovely view of the pool downstairs and the surrounding trees. While breakfast wasn't entirely to my taste, the variety was impressive, even featuring honey with a honeycomb. The front desk offers complimentary luggage storage, which was very helpful. A thoughtful touch was the free long-handled umbrellas available for guests, especially since it happened to be raining during our stay. The only real downside is that, despite being close to Florence train station in a straight line, the walk from the station to the hotel is actually quite long. Plus, exiting the Florence station involves going down a set of stairs, which is very inconvenient with large luggage. This made the walk to the hotel feel even longer, especially with intersections where poor signal made maps unclear and it was easy to get lost. Nonetheless, I highly recommend this hotel. The internal environment is very well-maintained, and the front desk staff are patient and polite. If I have the chance to visit Florence again, I would definitely choose this hotel. The price is truly excellent value for money.

Title: Disappointing Experience That Didn’t Match the Photos I booked a Premium room specifically because the listing photos showed blue-sky views and a golden dome. However, upon arrival I was assigned a room on the first floor facing a dark, rundown alley—nothing like the images. The bathroom also didn’t match the photos: it was much smaller, with virtually no counter space. When I raised this with the hotel, I was told I hadn’t booked a “Premium room with view.” At the time of booking, my only options were: a cheaper “Deluxe,” a more expensive “Premium,” and a “Suite.” As a guest, I relied on the photos shown for the Premium category, which all featured a view. The mismatch felt misleading. I asked about changing rooms, but was told the hotel was fully booked and that they had already given me a “larger” room of 20 m². The stated size range for the Premium room is 18–23 m², so this didn’t resolve the core issue—the lack of the view shown in the photos. After persistent requests, I was offered a second-floor room in another building without an elevator. That room had a larger bathroom but a smaller bedroom, and the window opened directly onto exhaust vents. It wasn’t a viable alternative. Overall, this was a disappointing experience for a five-star property. While staff were polite in manner, the room assignment and photo discrepancy felt misleading, and there was no practical solution offered despite the hotel being aware of the issue. To add to the frustration, I later noticed my luggage had been dented. In summary: the Premium room I received did not match the advertised images—especially the view and bathroom—and the lack of clear labeling (e.g., “with view” vs. “no view”) led to unmet expectations. I hope the hotel updates its listings to accurately reflect room types and views so future guests can book with confidence.

Great Hotel. Excellent location and accessible to most attractions. Pleasant check-in and can state that all staff were extremely nice and helpful. Amazing room provided (complementary upgrade). Kitchenette with sitting area, large bedroom with comfortable bed and pillows. Large bathroom with a massive spa bath. I would highly recommend staying at this hotel.

Overall, absolutely fantastic with an unbeatable location. Just a heads-up on the soundproofing and corridor design. We had a wonderful time celebrating our honeymoon at the Rivoli Boutique Hotel in Florence! First off, I have to praise their service – the staff were incredibly friendly and polite, always happy to help with any request. The biggest surprise was that the hotel, knowing it was our honeymoon, thoughtfully upgraded us to a deluxe room for free. That truly earned them major bonus points! The hotel's location is also superb. It's less than a 10-minute walk from the train station, which was a huge relief for us with heavy luggage, as the route is short and flat. The street where the hotel is located felt very safe at night, and there are many restaurants with different styles right downstairs, so finding food was never an issue. Breakfast was pretty good too, and both the rooms and public areas were spotlessly clean and felt newly renovated. However, there are a few minor points for improvement I'd like to mention. We stayed on the second floor, and while there's an elevator, the buttons seemed a bit temperamental – sometimes it took a long time to respond, and it occasionally skipped our floor entirely. Also, the corridor after exiting the elevator is quite narrow, and to reach some rooms, you even have to go up and down two steps. This could be a bit awkward if you have heavy luggage. What bothered us the most was actually the poor soundproofing in the room. The electronic sound from the door lock was very loud when operated, and it seemed like the vibration damping wasn't great because whenever the neighboring room closed their door, we'd feel a significant vibration and hear a loud noise. We were even woken up by neighboring doors opening and closing at 7 AM. Furthermore, the walls between rooms seemed quite thin, as we could clearly hear conversations and objects being moved next door. Aside from the soundproofing and the luggage handling routes, the hotel's service, cleanliness, and location are truly exceptional. If you're not sensitive to noise, this is definitely a perfect place to stay!

Nestled in the heart of Florence, the Borghese Palace Art Hotel is a true masterpiece where history meets modern luxury. From the moment you step into its elegantly appointed lobby, you're greeted by a stunning display of art and refined décor that pays homage to the city’s illustrious heritage. Each room is a haven of comfort and style, with tasteful furnishings and original art pieces that create a uniquely inspiring atmosphere. The blend of historical elements with contemporary touches makes it feel both timeless and delightfully fresh. It’s the perfect retreat after a day of exploring Florence’s vibrant streets and iconic landmarks. The service is exceptional, with a team that goes above and beyond to ensure every guest feels at home. Whether it's offering insider tips on the best local dining spots or assisting with travel arrangements, the staff’s genuine warmth and professionalism make your stay even more memorable. Moreover, the hotel’s location is unbeatable—just a short stroll from major attractions, boutique shops, and charming cafes. It’s an ideal base for immersing yourself in the rich culture and art that Florence is renowned for. For anyone seeking a blend of luxury, culture, and artistic flair, the Borghese Palace Art Hotel is a must-visit destination. It’s more than just a place to stay—it’s an experience that captures the very soul of Florence.

The room was a bit basic, like a budget hotel in China. I booked a single room and the bed was only 80 cm wide. It was quiet though, and had a small balcony. The air conditioning/heating was too dry and couldn't be adjusted, so my throat was really dry at night and I had to get up for water. The bathroom fan was very loud, so I had to turn it off. For over a thousand (presumably currency units) without breakfast, it felt really expensive for this standard. But I guess everything near tourist attractions in Florence is pricey. It's about a 20-minute bus ride or 35-minute walk to the sights. I'd generally recommend staying closer to the Duomo to save time, as the price difference isn't huge. Do note that some B&Bs don't have elevators, which can be tough with a lot of luggage. This place, however, does have one.

The best hotel experience we have ever had. The rooms are awesome, the staff are super friendly and helpful, the pools and spa are perfect, and the prices are reasonable. Only on point to bear in mind, you must have a vehicle because you will either walk or get a taxi that will ask for 100+€.

The hotel was nice and Tidy as you'd expect from a five star hotel. Breakfast was great and staff helpful. What I found strange was that you had to pay to use the spa (use of sauna etc.) With hefty price tag of €70 PP on Friday. My mattress was knackered springs broken and one side virtually collapsed. The bathroom door was taty with bits peeling off. Admittedly, I couldn't be bothered to complain and get my room changed after unpacking our stuff and noticing the state of mattress late at night. And parking was €18 per night, which I didn't notice of any mention of their website or Trip.com. They charged me for 2 instead 3 when I mentioned the mattress before checking out. To be honest there has to be some level checking the condition of the beds by the supervisor. The pool on the roof was very small, not worth bothering with except if want to sit beside it for suntanning. I didn'tnotice any offer of drinks or food at the pool. I gave service a four star only because we asked for couple of things to the room which didn't happen.

This resort has a rich breakfast and a large swimming pool, which is very suitable for summer vacation. From the observation deck, you can see the small town of San Gimignano, which is known as the ”City of a Hundred Towers”. It is about 2 kilometers away on foot.