I’ve visited this place each year for the past 8 years. It’s a wonderful stay with beautiful views. It’s starting to show it’s years(hot tube doesn’t make bubbles, outdated rooms) the staff is always friendly the grounds always look good and you can’t beat the views. I’ll continue to stay here each and every time I visit.
Overall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
Hotel w pobliżu: Downtown Salt Lake City,Salt Lake City100% gości wybiera ten rejon
GGość2024.06.06
The bed wasn’t as comfortable as other places I have stayed, but it was ok. I liked that the air conditioner was not right next to the bed and there was a refrigerator and microwave. Also it was great to be able to get a cup of tea in the afternoon. Breakfast was great and everything was at the right temperature. The little store part was great too. I forgot a razor and was able to buy one.
Hotel w pobliżu: Downtown Salt Lake City,Salt Lake City100% gości wybiera ten rejon
BBH Kwon-SHA2023.06.23
Real good hotel during convention period.
Room is spacious and clean. Essential places like shopping mall, restaurant especially Korean foods and church etc are closed to this hotel.
I am very much satisfied except breakfast which is too high compared to simple buffet foods.
It is much better than I expected! Room is big and clean. Breakfast has pretty choice. Location is good. Serving is excellent. It is close to free way but it is very quiet inside the room. Highly recommended!
The staff Maddie, Brandie the trainee, Tiffany, Mrs. C from the front desk were all hilarious and helpful. They made my stay even more enjoyable. The were knowledgeable, helpful and humorous. I'm glad I met them. I asked about turkey sausage(I don't eat pork) they facilitated my desire!!!. I am giving them all thumbs way up and kudos!
Taalib
Bardzo się cieszę, że zostałem w tym hotelu. Świetna usługa, szef jest bardzo ostrożny, śniadanie zaczyna się o 6:00, jest przyjazny dla gości, którzy potrzebują wcześniejszego wyjazdu. Pokój jest duży, łóżko podwójne to 1.5 metr, bardzo wygodny sen.
Fantastyczny
Oceny: 112
9,6/10
Cena od
121 CAD
za noc
Sprawdź dostępność
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9.1/10
Great
MMryxThe hotel is brand new, the service was excellent, and I had a wonderful stay. Moab is truly a magical destination, with colossal red rock cliffs along the Colorado River offering absolutely unparalleled views. Nearby, Arches National Park also features spectacular geological formations!
GGuest UserWhen we first arrived to the hotel we were amazed at the location, you can’t get any closer to the park entrance than this, literally steps away. The check in process was fast and easy. The room and the property itself beautiful and very well maintained, most importantly it was clean. The room was big and had a kitchen which is always nice when traveling with little ones. And they have laundry on site as well. The pool is small but nice and had an amazing view.
The only negatives I have about the hotel is that there is no gym, no room service, and the hospitality could have been better. I was considering staying another night and there was rooms available but decided to check out after all, I called and asked for a late check out and the receptionist rudely denied our request stating they didn’t have enough housekeepers and therefore could not accommodate late check out, Not even an hour. If they were not sold out and had lots of rooms to clean, why wouldn’t late check out be allowed? When I did check out it was fast and easy but they did not seem to appreciate our business. Only stating you will get an email receipt. No “thank you for staying with us and we hope you return”. None the less, if we return to visit Zion, which I am sure we will, we will definitely stay here again.
GGuest UserI was very impressed by the beautiful warm and inviting feeling as I entered your lobby. The lady at the check-in desk was very friendly and helpful, with her warm smile. Our room was sparkling clean and cozy. I especially liked the electric window shades. The beds were very comfortable. I liked the walk-in shower but think that the towels should have been hung closer to the shower rather than across the room, which was inconvenient. The breakfast was out of this world, the best I have seen in a long time, with its great variety of items on its menu to suit anyone's taste. The coffee was delicious, freshly ground. When we checked out, the lady enrolled me in the IHG program, and recommended a park nearby for us to visit, and we enjoyed spending the morning there. I was very pleased with my visit to this hotel, and we will definitely consider staying here again on a future visit to Salt Lake City. I would definitely recommend this hotel to anyone visiting Salt Lake City for its location, reasonable price, and superb customer service down to the smallest detail!
ZZHISONGI returned to Vegas from Zion. I like this place very much. The people of Utah are very enthusiastic. There is a shooting range nearby, which is very recommended. It is called Rowdys. If you want to come to the United States to shoot a gun, you can definitely arrange it. There are more choices than California, and cheaper than Vegas There are few people. After all, it is not a place with many tourists. There is a self-service car wash downstairs and a Japanese teppanyaki restaurant is very delicious.
GGuest UserBest hotel!!! Love it!!! Amangiri is a stunning and unforgettable experience for those who seek luxury, nature, and a sense of calm. It's perfect for travelers looking to disconnect and immerse themselves in a serene desert environment, but the exclusivity and cost make it more suitable for those willing to invest in a once-in-a-lifetime escape.
GGuest UserAll the staff we met were very nice and at least tried to help - some newness showed as not everyone was fully trained or new answers to fairly basic questions. We knew the resort was still under construction and that there would be noise from time to time but what we didnt expect was routine dynamite explosions directly across the street from our room. Thankfully that ended early in the day so didnt disrupt sleep. The most important letdown was NO WHERE on the website or any communication we received did they inform us that the pool and hot tub are closed! The sad thing is the only reason we were given was its due to a railing needing repaired - all the pool chairs and everything are set up and ready to go. Publish this on your website so people are aware!!
GGuest UserCheck in was a breeze with self service coffee and tea station at their reception. They provide some useful tips around the area and a map for reference.
We stayed on the second floor which I don't recommend if you are carrying big luggages. Try to get first floor for convenience since the view is still great.
Parking is free for hotel guests right at door step and widely available.
Coin machines ain't working during my stay (tho reception lady claimed it was working during check in). Had to make a run all the way back to the counter to get coins changed (laundry room and reception isn't even that exactly near).
Washer didn't even spin dry my clothes during wash mode and I had to wash twice before | throw it into the dryer. Costs about $2-3 each time.
EEkaterina GolbanOverall, the hotel experience was satisfactory: the location was convenient and the rooms were clean. However, we were disappointed by the situation after check-out. About an hour after leaving, we realized that we had forgotten an expensive spoon from a set in the room and immediately called the hotel. At first, the staff said they would check the room, but later called back saying they had not found anything. In the evening, we came to the hotel in person and were told that items related to food are usually thrown away. This situation significantly affected our overall impression of the stay.
GGuest UserMy stay at this hotel was exceptional! The level of cleanliness was outstanding—every corner of the room and common areas was spotless, creating a very welcoming and comfortable atmosphere. The hotel itself is housed in a beautiful, high-class building with elegant design and modern amenities, truly exuding luxury. From the moment I walked in, I could tell this was a place that values quality. Highly recommended for those who appreciate upscale accommodations!