3-Star hotele w: Louisiana, United States

I simply must commend the management on their groundbreaking, complimentary wellness program. I am speaking, of course, about the 7:00 AM sharp, full-sensory wake-up call delivered by what I can only assume is a highly skilled and dedicated construction crew next door. There is no gentle, progressive increase in volume here; oh no. This is a symphony of pile drivers and steel beam placement, a percussive masterpiece that begins precisely as the clock strikes seven. It's an involuntary alarm clock of the highest caliber, rendering the old-fashioned method of calling reception completely obsolete. Why rely on technology when you can be roused by the very vibrations of progress? Frankly, I see this as a profound commitment to guest health. It is far too easy on vacation to let one’s circadian rhythm fall into disarray, leading to lethargy and jet lag. This establishment has solved that problem. The daily, unmissable construction ensures you are up with the sun, ready to seize the day, your internal clock perfectly recalibrated. It’s a health feature I didn't even know I was paying for! And I must applaud the architectural decision to forgo any modern sound-dampening like double or triple glazed windows. This was a deliberate and brilliant choice. To muffle the sound would be to hide a vital truth: every home, every hotel, every structure was built at some point in time. This daily reminder of the raw, noisy, and essential act of construction is a humbling experience. It grounds you. It reminds you that comfort is built upon a foundation of sheer, unadulterated noise. The best part? The element of surprise. I truly appreciate not being told about this in advance. It would have ruined the magic! Discovering this immersive amenity on my own felt like finding a secret, albeit very loud, feature. And from the looks of the multi-story framework going up next door, this is an early-stage project. That means this exclusive, rejuvenating experience will be available for many, many months to come. Future guests have so much to look forward to! So thank you. Thank you for the sleep-shattering, rhythm-resetting, philosophically profound experience. I haven't felt this awake and aware of the building process since, well, ever. An absolute must for anyone who hates sleeping in and loves a good, honest reminder about the origins of a high-rise.

The hotel rooms are quite spacious and comfortable, but compared to high-end star hotels, the facilities are average and the price/performance ratio is not bad. It is suitable for family travel!

The hotel was located in a great area. Service was professional and friendly. The dining room for dinner and cocktails was closed; bummer. The breakfast dining was limited. Belgium waffles were their specialty. Lunch items were a couple of soups, a salad, and 2 entrees. The rooms were clean however we had to change rooms due to a constant running toilet. The desk had mentioned compensation but we have not received any this far and we have yet to receive our email receipt.

The hotel was very clean and the bed was very comfortable, and I was able to enjoy a good sleep. The hotel was professional and warm, and every detail was careful. I strongly recommend this hotel to all those who are looking for a place where to feel well and rest fully.

I stayed an additional night after my initial booking. The service remained just as excellent. Ohhh ask at the front desk for assistance with a taxi to the airport. Much cheaper than uber or lyft.

This place is very hollow and loud. It's very close quarters and no sound proofing. You can hear everyone's TV in the hall amd your room, people screaming on the phone, doors slamming, people getting ice on another floor, people outside on the nice patio, water took forever in sink to go down, black blanket they give you was so nasty, looked like snot or semen smeared on it. Hair was everywhere. I say this with the understanding that hair is harder to get up. It was In our bed, everywhere in shower. I know you can't say no children but this is not a place for small kids to run around and talk in hallways bc everything can be hear so clearly. No proofing or weather*****ping under doors so there is a huge gap. Of maybe 1.5 inches under the doors that doesn't help the sound. Cute place, in a sketchy up and coming neighborhood. They have street parking only which was plentiful and said there was security roving through neighborhood. Never saw them but our cars were fine. Good idea for a small neighborhood hostel/hotel. Decor was simple and so cute throughout and it comes with a MW and fridge. The attached coffee and bar was nice.

The shower did not have enough pressure so it was hard to feel clean/get soap out. Another friend's shower had too much power and sprayed hard in multiple crazy directions. The vanity mirror light did not work in most of the rooms our friends had but it did in ours. And the lighting in the rooms is very minimal so that mirror is necessary. The street was sometimes closed off due to construction so Lyft drivers were easily confused, but sometimes it wasn't. We woke up one morning at 8 am to the sound of a jack hammer right outside the window. It didn't stop that morning but the lady at the front desk did call and make sure it didn't happen again which we very much appreciated. When we checked in, there was a water station in the lobby. It broke and they did not set up another one, but said we would need to go to the main hotel to get water. There were a lot of negatives but the rooms themselves are very large and lofty (as the name suggests). It has a TON of potential but needs better service/management.

Got a room at first where the AC was super loud and there wasn’t even a closet or a place to hang clothes. I told the front desk but they said the hotel was full and couldn’t do anything !!! So I contacted IHG directly and I got a new one was much better — quiet AC and a proper closet. FYI: floors 9–10 seem to have some kind of machine room inf front the room X01 . The noise could be heard all the floor to room 906. If you’re a light sleeper, you might want to avoid this hotel.

Our room was nice for the price, the bathroom was clearly not really cleaned when we checked in, you could tell from the shower, soap residue, hair etc. the location and amenities are nice. The rooftop bar was not open at all for the 4 days we were there, which was disappointing as we were told it was/would be. One of the front desk ladies was less than nice and professional but everyone else was very professional and nice.