2-Star hotele w: Akita Prefecture, Japan

„大変お気に入りの宿です。駅から少し距離がありますが、徒歩で25分程度ですし、送迎バスもあり、アクセスには問題はありません。朝食は手作り感満載でとても美味しかったです。部屋も居心地がよくて快適に過ごせました。今度また利用したいです。”

„駐車場が広くて、部屋は綺麗で良かったです。少し暗かったけど特に問題なかったです。同じ系列のさんねむ温泉に無料で入れます。”

„We stayed two nights. It was a great experience. Room itself is good, bed is comfortable. Got onsen and free half portion of ramen and rice after 7:30pm, which is a bonus. Ramen is delicious. However, service for a part-time staff (a girl) was bad! This is the first time we experienced such bad service in Japan. First, her greeting was mean and rude, with no smile on her face and kind of ignoring the customer. Second, after we got the room key and get ready to take the elevator, we didn't know the way. She just kept ignoring us which a normal staff would show you the way to the elevator right after finished check-in. Lastly, after we entered into the room, we found out that the toilet seat was loosen. So we went down to the lobby to tell her about these. She was so unhelpful that she did not even want to come up to our room to see what happen, but just tild us to use the toilet in the lobby instead! At the end, luckily there was another senior full time staff just on duty, we told him about this, and he immediately went up to our room to see what happen. Will give this senior staff a 5 star. So other than that part-time staff (girl), all were pretty good.”

„大人の休日倶楽部パスを使って、久保田城を観光するのに、利用しました。予約したのが、9月。利用が10月1日で、いってみたら、スマホでここと指すのに、クインテットホテル秋田があって、よく読むと、名称変更したとのこと。ちょっと迷ってしまいました。それ以外は良くて、特に朝ごはんは、地元の名物、きりたんぽや稲庭うどん、いぶりがっこ、秋田小町などもあり美味しくいただきました。”

„地理位置雖然並不方便，但係房間亦非常之大非常之衛生雖然自卑比較少，但係我亦都會推薦大家預訂這間酒店。”

„酒店距離JR橫手站只需1分鐘路程，出站便見到。新酒店，但附近並沒有什麼特別東西，尤其是食肆！用作中途休息，不錯的選擇，下，下次横手一定會再次入住。”

„非常好！房間很寬敞，很乾凈！ 頂樓的温泉不大，但是人也很少，還有冷水池子和桑拿。 如果人多大概體驗感就會差很多。 下午3點到晚上9點有免費的飲料喝。 和式房非常不隔音，隔壁打開書包拉鍊、刷牙都聽的一清二楚。早晨四點鐘被隔壁打呼聲吵醒。”

„酒店的一切都很滿意，除了距離火車站有一段2公里多的路程有點兒遺憾，為了酒店的條件是值得的。走1.7公里有巴士直達秋田。”

„During winter, the road for the last 800 meters before reaching the hotel is closed, and you must walk in. Guests need to park at Okama Onsen first. Before arrival, you are required to inform the hotel of your check-in time so that a staff member can guide you on foot to the property. The staff will help carry your luggage, but if you have many bags, it’s best to inform them in advance. The highlight of this stay is definitely the walk to the hotel. You walk deep into the forest along towering walls of snow on both sides, and eventually discover the onsen hidden in the woods. It feels truly special and secluded. The lobby area is not very large, and the number of staff is quite limited, but overall the service was very good. Dinner was served at a counter bar, and the chef was extremely friendly and spoke good English. The receptionist at the lobby, who is from Taiwan, speaks English, Chinese, and Japanese fluently. She explained everything clearly, helped carry our luggage on the way out, and even assisted with clearing snow off our car. Personally, I found the public onsen area to be a bit disappointing. The floor was icy and slippery, which felt somewhat unsafe. However, the private onsen in the room was excellent — very private, spacious for an in-room bath, with a beautiful view and wonderfully fragrant mineral water. The room itself was spacious, quiet, and peaceful. Mobile signal does not work inside the hotel, but the hotel provides Wi-Fi, which was stable and fast. Both breakfast and dinner were very good, and the hotel responded to emails and accommodated our special dietary requests, which we really appreciated. The only regret was that the snow was extremely deep during our visit, making it hard to fully see and imagine the surrounding scenery.”