Hotel muito bem localizado. Pertíssimo do Shopping Savassi. Vista espetacular dos limites da cidade, do Shopping e do Colégio Marista. Bairro seguro e arborizado. Muitas lojas e restaurantes por perto. Restaurante Olegário, dentro do hotel, muito bom. Instalações muito confortáveis, ar condicionado excelente, fina decoração, chuveiro ótimo e produtos de higiene de primeira e atendimento dos funcionários excelente, destaque para o Rafael da recepção.
Hotel muito bem localizado, limpo, novo é bom atendimento. Cama confortável e roupa de cama de qualidade. Nada a reclamar. Bom café da manhã. Ficamos muito satisfeitos.
Quero deixar meu elogio pelo cuidado e atenção que recebi durante minha estadia. O hotel é maravilhoso, com um ambiente acolhedor e bem estruturado, mas o que realmente fez a diferença foi o atendimento. Cada pessoa que encontrei foi extremamente gentil, tornaram minha experiência ainda melhor. Fiquei muito feliz com a estadia e com certeza voltarei!
Günstiges Preis Leistungsverhältnis. Allerdings sehr hellhörig. Das Kind auf der anderen Seite war permanent mit seinem Geschrei zu hören. Das Zimmer hatte den Charme eines Jugendherbergsschlafsaals. Frühstück durchschnittlich aber in Ordnung. Von einem Hilton Garden Inn hätte ich etwas mehr erwartet.
Powiedzieli, że nie otrzymali karty i już zostały obciążone.
Więc nie śpię dłużej niż godzinę, aż ktoś mądrzejszy mnie przysłał, żebym się zgodził z Tripem.
Potem dali mi pokój, którego okno otwarte przed ścianą, ogromny hotel, poszedłem poprosić o zmianę, a recepcjonistka powiedziała mi, że to pokój podróży, który ktoś inny będzie musiał zapłacić.
Uważam, że jest bardzo brudna.
Hotel com muito conforto, ótimo atendimento (especialmente do gerente Alex) e excelente localização. Único ponto negativo é que o restaurante Amadeus não funciona para o jantar desde o mês junho, atuando somente com café, almoço e room service.
Minha estadia foi muito boa do início ao fim. O atendimento foi excelente, o quarto confortável e muito limpo, além da ótima localização. Foi uma viagem particular e o hotel atendeu perfeitamente às minhas expectativas.
Ambiente desconstruído, agradável e atende o que precisa!
Quartos enxutos mas super funcionais, sem frescura e práticos.
Atendeu o que precisava e o quarto me proporcionou uma noite tranquila de sono, e consegui descansar muito bem!
O hotel fica em local que tem facilidades ao redor, então nem fez falta o hotel não oferecer refeição.
Se eu voltar para BH, certeza que o hotel vai estar na minha lista de cotação!
Ps: funcionários super atenciosos
Ótima localização, quartos muito bons, porém infelizmente, serviço péssimo.
Filas enormes pra check-in e check out, atendentes nunca sabem de nada.. Check-in as 14h já é extremamente ruim, e ainda tivemos a experiencia de entrar na fila gigante da recepção pra realizar e quando chegamos na nossa vez, as 13:58, o atendente falou que não poderia fazer por que o horário era as 14h, que era pra esperarmos no fim da fila. Em resumo, fomos poder entrar realmente no quarto quase as 15h, no nosso caso, que estavamos nos hospedando pra um casamento as 16h, foi muito ruim.
Agora pra sair (check out), o tratamento foi bem diferente, a não ser pela fila que continuava gigante. Sem 1 minuto de tolerância sequer pra termos que sair.
Experiência ruim pra um hotel de luxo, com certeza buscaremos outro na próxima visita a cidade
Fantastyczny
Oceny: 117
9,5/10
Cena od
89 USD
za noc
Sprawdź dostępność
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8.2/10
Very Good
GGuest UserI was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.
GGuest UserThe hotel is very well located. I found the service from some of the staff to be a little cold. I didn't understand the fees being charged at check-in, but I was late for an appointment and it was precisely at that time that I found the employee unwilling to explain the fees.
Furthermore, the hotel is very good, the breakfast is excellent and most of the staff are courteous and attentive.
Parking is charged separately.
I recommend the hotel and would stay/stay there again on other occasions.
GGuest UserHotel was fine but not amazing given the price point. It was the weird interaction at checkout that makes me concerned to recommend to anyone. I wanted to take a photo of the lobby and I was told that I was not allowed to. I have never ever experienced this at any of the hundreds of hotel I’ve stayed at nor did the Fasano Boa Vista or Fasano Punta del Este have similar policies.
JJoeBurgVery good quality hotel! Staff were professional, friendly and helpful.
The food at the restaurant is probably the best food in Lagoa Santa.
Location is right next to the lake, beautiful views.
The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes.
The bikes are easy to hire from the hotel too! 🚴
Stay HERE!
GGuest UserMax Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.
GGuest UserI have been in this hotel several times and this time I haven't enjoyed the experience, because it has a lot of rotation, and quality is falling. The dressers were sweating, the towels were not soft, the bed had already lost the stick, and both the toilet and the bathroom were half-intoxicated, and there was no air conditioning control in the room. Despite this, the team is very kind and efficient, and unfortunately, even with excellent location and good price, I don't think it justifies staying there again.
NNina around the worldWe had a great stay, the pool was excellent. Everything was clean and organized. I would definitely stay at this hotel again. The location is quite easy to get to and to access other attractions in the city. There are bakeries and restaurants nearby.
MMaísa SilvaA pleasant hotel, good location, clean and spacious room, comfortable mto bed.
We are generally satisfied with the hotel's breakfast, but only one point to improve is the breakfast, which is simple and restricted by the hotel's door and structure.
GGernieGood value for money. Very thin walls, though. The child on the other side could be heard screaming all the time. The room had the charm of a youth hostel dormitory. Breakfast was average but OK. I would have expected a bit more from a Hilton Garden Inn.
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