Hotele z: Wifi w Heilongjiang, China

„Pros • Large room with full smart automation for curtains, air conditioning, lights, and TV via tablet • Daily refill of water and tea, except one missed day • Towels changed every day, even during winter • Halal restaurant nearby. Search 兰州手工牛肉面 on Tencent Maps • Convenience store beside the hotel for snacks and water • Walkable from Shangzhi Station with many nearby food vendors • Luggage storage available • Food delivery allowed directly to the room door • Taobao and Pinduoduo parcels accepted by the hotel • Lobby staff are consistently friendly, smiling, and welcoming • Housekeeping staff are hardworking and attentive Cons • Cigarette smoking issue. Smoke entered the room through the bathroom exhaust fan at night • Cigarette smell present on the 3rd-floor hallway despite a non-smoking policy • Hotel is labeled non-smoking but an ashtray was placed in the room • Street outside is dirty and the hotel entrance is hard to find without checking reviews in advance”

„I recently wrapped up a fantastic stay from March 3rd to March 6th and couldn't be happier with my experience. What truly sets this hotel apart is the team. I want to give a special shout-out to Jenny, Mia, and Nan for their outstanding hospitality and professional service. They went above and beyond to ensure everything was perfect. I also want to extend my gratitude to the entire staff on duty between March 3rd ~ March 6th. Every interaction was met with a smile and a genuine ”can-do” attitude.”

„Wspaniały hotel w pobliżu lotniska z bezpłatnym przewoźnikiem, który był dla nas wygodny. Pokój dla 2 był wygodny, z wszystkimi niezbędnymi udogodnieniami. Staff był uprzejmy i pomagał nam. W pokoju był również masażer stopy. Teraz wiemy, gdzie się pozostać.”

„Hotel is located in the city centre next to 步行街 (walking street) and it’s less than 8 mins walk from Mudangjiang train station . Received good service from front desk. This hotel offer entrance ticket to guests to use their 8号温泉 Hotspring bathhouse. Very good to rest, relax and have a good rub back”

„I need to take the high speed train early morning hence chosen Xueli Hotel as it is near to harbin west train station and it’s above a shopping mall and opposite is the Wanda mall. Family room is big and some free snacks are provided for. Only downside is the room assigned with slight sewage smell.”

„Our family of three, with a two year old daughter stayed for eight nights (28.12.25-05.01.26). Xiao Shuang from the Hotel was extremely helpful and organized a pickup at the airport prior to our arrival. After we got at the hotel in the evening, we came to realize that one of our suitcases was missing.  Xiao Shuang had multiple calls with the driver and the airport authorities and in no time the suitcase was found. She organized a vehicle to deliver it to the hotel. The suitcase was delivered at the hotel the same evening!  Everyone at the hotel was very kind - especially to our daughter and very professional! Everyone was helping fast, regardless of the request!  Xiao Shuang helped us get tickets for the Ice World on a very short notice over WeChat. For our first walk outside in the cold we received a gift for our daughter - warm pads for the feet and body!  On the day of the checkout our family received a goodbye gift!!! We thank everyone at the reception, housekeeping and at the restaurant, especially Xiao Shuang for the lovely stay and the wonderful memories from Harbin! 谢谢🙏！”

„Excellent service without any delays, free upgrade to a room with bigger beds to suit personal needs (without request). It has indoor swimming pool (not heated) and hot tubs. Great location next to Wanda shopping center. The bathroom is big with a blind to open and close. The room is very spacious with a great view of street and lake (a bit). The tub is big too. Highly recommend to stay!”

„Very collapsed stay! Sanitary conditions are very poor! First of all, the fruit plate is very dirty, and the fruit is not washed. I have to wash it myself. I looked carefully and found that there are old juices and dried persimmons on the plate. It is definitely leftovers from others. The waiter did not check it, so he directly re-set the plastic film. We booked 3 rooms together, and the amount of dirty fruit was less than other houses. Secondly, the bath towels were very dirty. After taking a bath, I need to use a bath towel. I saw that there is a disinfection cabinet. I was very happy. After opening it, I found that the front bath towel was not neatly stacked. I was afraid that it was not clean. I specially took the neat bath towel stacked at the back. I was itchy at the back. I took a closer look at the bath towel. There are brown hard substances attached to the bath towel in two places. Very disgusting! Hurry up and take a shower again. I just had to go to bed after washing. When I lifted the quilt, there was a mosquito corpse on the bed. It was too collapsed and disgusting. [Tears] [Tears] [Tears] At this time, it was more than 3 in the morning. I thought the service staff had slept. I had to bear it. I wanted to use a pillowcase to cushion it on it. I took a look at it carefully. The pillowcase is dirty again [crazy] [crazy] [crazy] I have lived in so many hotels and encountered so many problems for the first time. At the beginning, I wanted to do this. As soon as we said, it is estimated that the waiter will have to be criticized for deducting wages and endure it. Later, I couldn't bear it. If we didn't say that the waiter was always so irresponsible, how dirty and dangerous, and what to do if there was an infectious disease! And the front desk reaction, the front desk waiters were very good, and apologised. We are not for the check-out payment. Since we live, we are not bad for these money, as if we want to compensate for the porcelain! I just felt that it affected the travel mood very much and it was almost collapsed! At that time, I booked a hotel. I wanted to set Sheraton. After seeing Lisboa, it was five diamonds. The most important thing was the newly opened one, so I chose Lisboa. I don't know how to rated 5 diamonds. The curtain box in the room still leaks light, not completely avoid light! It rained last night, and the rain was set on a tin roof. It was jingling all night. Can't it be handled as a silent roof? Is this still 5 diamonds? It's so crazy [crazy] [crazy] [crazy] will never choose this one again! It should be said that his breakfast is still very good for the time being, and there are many varieties!”

„Location is at central street which is extremely conveniet for shopping, sight-seeing and dinning. It is just 1 street across a charming russian restaurant which serve flavourful vegetable soup and hearty meat dishes. Room is family type for 3 persons and with dry and wet shower and bath. Served simple breakfast and supper.”

„Номера чистые, и соответствуют описанию. Завтраки разнообразные и вкусные. Однако, я так и не понял они до 10 или до 9. Персонал чуток знает русский. Что не понравилось? Не дали сразу на все дни карточки для завтрака: приходилось каждый день подходить и просить их.”