Hotele z: Wifi w Heilongjiang, China

I recently wrapped up a fantastic stay from March 3rd to March 6th and couldn't be happier with my experience. What truly sets this hotel apart is the team. I want to give a special shout-out to Jenny, Mia, and Nan for their outstanding hospitality and professional service. They went above and beyond to ensure everything was perfect. I also want to extend my gratitude to the entire staff on duty between March 3rd ~ March 6th. Every interaction was met with a smile and a genuine ”can-do” attitude.

Pros • Large room with full smart automation for curtains, air conditioning, lights, and TV via tablet • Daily refill of water and tea, except one missed day • Towels changed every day, even during winter • Halal restaurant nearby. Search 兰州手工牛肉面 on Tencent Maps • Convenience store beside the hotel for snacks and water • Walkable from Shangzhi Station with many nearby food vendors • Luggage storage available • Food delivery allowed directly to the room door • Taobao and Pinduoduo parcels accepted by the hotel • Lobby staff are consistently friendly, smiling, and welcoming • Housekeeping staff are hardworking and attentive Cons • Cigarette smoking issue. Smoke entered the room through the bathroom exhaust fan at night • Cigarette smell present on the 3rd-floor hallway despite a non-smoking policy • Hotel is labeled non-smoking but an ashtray was placed in the room • Street outside is dirty and the hotel entrance is hard to find without checking reviews in advance

This was altogether a very nice hotel. It’s conveniently located next to Harbin’s Main Street. The hotel is charming, with decoration that looks out of a Russian novel. The rooms are clean and comfortable. The room wasn’t too clean and it smelled a bit of smoke, we requested to change the room and the staff was very accommodating. I think the best part of my stay was the hotel staff, everyone was polite, helpful and lovely. It definitely made my experience better. Special shoutout to Yangyang, who was extremely friendly and helpful throughout my stay. 这是一家非常不错的酒店。它地理位置便利，紧邻哈尔滨主街。酒店很有魅力，装饰仿佛出自俄罗斯小说。房间干净舒适。房间不太干净，还有点烟味，我们请求换房，工作人员非常配合。我觉得我住宿中最棒的部分是酒店工作人员，每个人都很有礼貌、乐于助人且非常友好。这确实让我的体验更好了。特别感谢杨杨，她在整个逗留期间都非常友好和乐于助人。

**Translation:** Check-in was quick, especially considering the typically lengthy and thorough document verification process for foreigners in China. The hotel is clean and comfortable. Breakfast is decent—quite good by Chinese hotel standards, especially catering to Russian tastes. Rooms are medium-sized with comfortable beds. The location is ideal if you want to stay downtown, as there’s a pedestrian street right outside the hotel. And since the city is small, everything is within easy reach. The staff is friendly and eager to help. They don’t speak Russian, but if you know even a little Chinese, they’ll make an effort to understand you. The hotel itself is new and, compared to others in the area, in perfect condition. I’d say it’s the best accommodation option in Heihe right now.

Everything was good about this hotel except that the room thermostat was set too high that the room became stifling. We finally had to turn off the thermostat for the room to cool down and had to open up the blinds/curtains at bedtime for some cold to come thru the window panes. There were no openable windows in the room. We also had to open the door to allow the cooler air in the hallways to come into the room to lower the whole room temperature.

Номера чистые, и соответствуют описанию. Завтраки разнообразные и вкусные. Однако, я так и не понял они до 10 или до 9. Персонал чуток знает русский. Что не понравилось? Не дали сразу на все дни карточки для завтрака: приходилось каждый день подходить и просить их.

Excellent service without any delays, free upgrade to a room with bigger beds to suit personal needs (without request). It has indoor swimming pool (not heated) and hot tubs. Great location next to Wanda shopping center. The bathroom is big with a blind to open and close. The room is very spacious with a great view of street and lake (a bit). The tub is big too. Highly recommend to stay!

Before I set off to Harbin, I made a lot of hotel guides. Because I took my parents out to travel, I finally chose this all-season. I thought it was newly opened and very close to Central Street! From the day of check-in, I felt that the staff were super good, very patient, everyone was very kind, especially praise! Arranged the room for us according to our needs, and also helped us upgrade the room. The internal facilities are also great, very clean, large space, and you can see the exterior! If you come to Harbin next time, you don't need to look at other hotels, you definitely prefer this whole season! Bring your parents out, parents like this hotel very much!

Here's a 5-star review paragraph for a hotel: ”From the moment we arrived, we were enveloped in luxury and impeccable service. The staff was incredibly welcoming and attentive, making us feel pampered throughout our stay. Our room was a haven of comfort, beautifully appointed and spotlessly clean. Every detail, from the plush bedding to the stunning views, exceeded our expectations. The hotel's amenities was perfect . It was a truly unforgettable experience, and we can't wait to return!”

Our family of three, with a two year old daughter stayed for eight nights (28.12.25-05.01.26). Xiao Shuang from the Hotel was extremely helpful and organized a pickup at the airport prior to our arrival. After we got at the hotel in the evening, we came to realize that one of our suitcases was missing.  Xiao Shuang had multiple calls with the driver and the airport authorities and in no time the suitcase was found. She organized a vehicle to deliver it to the hotel. The suitcase was delivered at the hotel the same evening!  Everyone at the hotel was very kind - especially to our daughter and very professional! Everyone was helping fast, regardless of the request!  Xiao Shuang helped us get tickets for the Ice World on a very short notice over WeChat. For our first walk outside in the cold we received a gift for our daughter - warm pads for the feet and body!  On the day of the checkout our family received a goodbye gift!!! We thank everyone at the reception, housekeeping and at the restaurant, especially Xiao Shuang for the lovely stay and the wonderful memories from Harbin! 谢谢🙏！