What a wonderful experience! We thoroughly enjoyed our stay. It is extremely clean and tidy, and such a filling and delicious breakfast. The staff are very attentive and we appreciated their smiles!
Hotel w pobliżu: Sheffield City Center,Sheffield100% gości wybiera ten rejon
RRyan Windsor2024.12.19
Robin, on the reception desk, was very professional and friendly and gave me a very warm welcome and a great first impression.
The hotel, being directly attached to the Winter Garden, has a great central location and is less than ten minutes by foot to the train station (which is all wheelchair and suitcase accessible).
All the breakfast staff were also attentive and helpful even early in the morning.
Upon arrival I got a very warm welcome from staff and they upgraded the room that was nice it's very clean and looks modern the beds comfy TV works great and WiFi is good very warm room and slept well had the breakfast continental was a good selection staff was very polite then had the full English didn't have the works but was full would definitely stay here again it's in the middle of town and 5 mins walk away from train station so u have everything you need close by
Hotel w pobliżu: Sheffield City Center,Sheffield100% gości wybiera ten rejon
SSarahAM2024.07.21
This is a beautiful hotel in a great location. We were very impressed with the service provided by the friendly & professional staff.
The hotel building is beautiful, stylish and well maintained.
Breakfast was lovely but be warned the breakfast room is quite snug when there is a busy period.
We would definitely recommend a stay here.
Hotel w pobliżu: Sheffield City Center,Sheffield100% gości wybiera ten rejon
TTraveller71502025.09.08
Terrible facilities as this hotel was decorated long long time ago. I've booked the hotel for 2 nights and on the first night the wall mounted hair dryer exploded with a huge sound and burnt odour, and the hotel was fully booked so no room for us to move we have to sleep with the burnt odour. On the second day the hot water supply is broken as there was no hot water supply in my room, only room temperature (slightly warm)water, the night shift staff tried to fix it but failed. This is one of the terrible experience I've ever had. The room is also very old, please imagine 1970's rooms
Staffs are good especially the night shift staff who actively helped us. Location is good.
Mieliśmy lodówkę.
Siadanie w toalecie miało na nim trochę mydła i początkowo myślał, że to coś innego, ale jeśli pianion, kiedy próbował go oczyścić (Zawsze mam sanitarkę ze mną, jako tylko człowiek, aby przegapić miejsce i popełnić błąd. Nie zabił mnie czyszczenie tego samego. Praca domowa nie jest łatwa. Błogosławi was wszystkich. Tylko lepiej uważaj, aby uniknąć Karen typ ❤️) Receptory byli wszyscy przyjacielscy i chętni, aby pomóc mi w obu sprawach. Bardzo kochaliśmy nasz pokój i widok był wspaniały. Widać świt niebo z naszego okna ❤️ Najbardziej mi się podobało fakt, że w pokoju mieliśmy FRIDGE. Wiele hoteli już nie mają tego i wyobraź sobie, że mają pokój bez lodówki z tym ciepłym falą idzie na 🥵 Załączę zdjęcie z naszym pięknym widokiem 🤩 Ten hotel będzie moim najlepszym wyborem, kiedy będę potrzebował pokoju wokół tej okolicy. Czysty pokój, czysty korytarz, czysty obszar recepcji. Przeczytaj wszystkie opisy i szczegóły przed rezerwacją, ponieważ mają specjalne pokoje dla osób z zdrowiem i pokój będzie miał niektóre rzeczy na niskim poziomie do ziemi. Będziesz winny, że nie wybierzesz odpowiedni pokój nie hotelu, jak zawsze musisz czytać opis. Nie zabieraj go do personelu za swój własny błąd 😊 Widziałem wiele narzekań na to, jak widziałem również o dostępnych pokojach i nie zrozumiałem terminu początkowo, dopóki nie przeszedłem szczegółów. Po czytaniu szczegółów wiedziałem dokładnie, jaki pokój potrzebuję zarezerwować i co nie byłoby dla mnie wygodne 🙌 Bless you all and hope this review will be helpful to some of you at least 😊
Lovely room, lovely setting, good breakfast. Water in room would have been nice, but this is just a minor thing. For people who like tea and coffee there is plenty of choice!
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7.6/10
Good
GGillyBA great hotel in a good location for visitors to Sheffield. The advantage of staying slightly out of the city centre for free parking and a peaceful location. The rooms are clean, spacious and quiet in lovely grounds. We had 4 rooms with our party which were booked at a reasonable price and 2 were upgraded on arrival which was a bonus. The staff were friendly and welcoming especially the lady on reception. Would happily stay here again
CCostinaWE HAD A FRIDGE
The toilet sit had some soap smudge on it and initially thought is something else but if foamed when tried to clean it (I always have sanitizer with me as is only human to miss a spot and do a mistake. Didn't kill me cleaning that myself. Housekeeping job ain't easy. Bless you all. Just keep a better eye to avoid Karen type❤️) The receptionists were all friendly and happy to assist me with both check in and check out. We absolutely loved our room and the view was magnificent. The dawn was heavenly seen from our window❤️ What I loved the most was the fact that in the room we had a FRIDGE. Many hotels don't have that anymore and imagine having a room without a fridge with this heatwave going on 🥵 I will attach a photo with our beautiful view🤩 This hotel will be my top choice whenever I'll need a room around the area. Clean room, clean hallway, clean reception area. Please keep an eye for the accessible rooms. Read all description and detail before booking as they have special rooms for people with a health condition and the room will have some things at a low level to the ground. Will be your fault for not choosing the right room not the hotel's as you need to read description always. Don't take it out to the staff for your own mistake😊 Seen a lot complaining about that, as I've seen also about the rooms accessible and didn't understand the term initially, until I went through the details. After reading the details I knew exactly what room I need to book and what would not be convenient for me🙌 Bless you all and hope this review will be of help to some of you at least 😊
MMandy BoylettWe were surprised how nice the hotel is for the price we paid. I went with an old friend for a mid-week city break in Sheffield. The hotel is pretty close to theb train station and we walked there easily with our wheeled suitcases. The hotel staff were friendly and helpful The bathroom had a bath and a shower; the bedroom itself was a decent size. I don't think the electronic safe was working correctly, or maybe it was used error, not sure about that, lol. There was a fridge in the room which was great and unexpected; the wi-fi was also excellent. The staff were friendly, and we could get more coffee, tea and milk from reception. We didn't go to the gym or spa, we did go swimming and it's a lovely, big, well heated pool. There were also two steam rooms, a sauna, an ice room and a discovery shower (a hot or cold shower with four sprays and red and blue lights). There wasn't a machine to spin the swimwear in, but there were polythene bags for wet swimwear. A lovely touch in the gym reception was a coffee machine, where you could sit down and have a free cappucino or whatever your fancy is. We got the train to Meadowhall which took 5 mins and cost £2.90 return (with our senior rail cards). Some locals said the tram was even easier, but we found the train easy enough and very fast. I would recommend this hotel to anyone wanting a city break in Sheffield.
GGuest UserThe location is good, the room was pleasant and spacious. But the staff were a little slow, it took a long time to check in even though there were three staff on reception and one person before me, two were on the phone together. I understand busy times but they weren’t particularly in a hurry to help, explain or apologise. Also had a drink at the bar and again, the staff were a little slow to help. They were fine and adequate but not particularly friendly.
I have worked in customer facing roles and I’m not expecting the world but some hotels go out of their way to make you feel welcome and the staff here could definitely improve in this area. There was nothing wrong at this hotel and it was adequate for my needs but I wouldn’t go out of my way to stay here again.
SSoulfulExplorerThis isn't my first stay at this hotel, but unfortunately, the customer service hasn't improved. Even ordering a simple drink from the bar was met with a frown. I stay here only because it's convenient for my business needs, but it's disappointing that the staff seems so disengaged, which leaves a negative impression. The breakfast was dry and unappetizing, almost like eating rocks. Given the standards of Ibis hotels, I'm quite shocked at the poor condition and service here.
GGuest UserWithin walking distance of centre and all restaurants bars etc. Clean, comfortable accommodation and social areas and great breakfast . Staff friendly abd helpful.
QQianshuidehaitangduoduoThe location is super convenient, really close to Sheffield train station. It's less than a five-minute walk to the City Hall, Peace Gardens, Winter Garden, and Millennium Gallery. This is a chain hotel, and the service and facilities are all up to par. Sheffield is very hilly, just like a British version of Chongqing, with slopes everywhere. So staying near the train station makes arriving and departing with luggage much easier. I'll definitely choose this hotel again next time I'm in Sheffield.
WWinwin MakRoom was very nice and clean. The bed was comfy and room was big and spacious. The bath room with separate toilet was clean and well stocked.
GGuest UserWe stayed in March 2024 had a good experience then, but this visit last weekend 11th May 24 was very disappointing we found the room dirty with insects crawling around under the bed, we asked to change room which we did but found the same problem which i pointed out to the night receptionist, he came up with a 3rd room clean luckily at midnight, now very tired we slept well and spoke to reception at check out who offered us a complimentary Breakfast which was nice but doesn't make you want to return again if the rooms are presented to you so dirty please see photos i did write to the hotel manager on 13th May but as yet have received NO reply