Hotele z: Bar w Phu Tho Province, Vietnam

Front desk was helpful. Language barrier was a concern with limited english that the staffs could speak but they were overall friendly and helpful. Perhaps can improve on the room service menu as alot of items were not available during my period of stay. Cheers!

- Dép đi trong phòng rất trơn trượt - Tivi không sử dụng được - Bữa tối quá nhạt nhẽo và ít nếu đi trên 3 người cho 1 combo family đi kèm phòng . Thời gian để chờ đồ ăn rất lâu. - Đồ uống Coca 40k/ lon là quá đắt!

We would like to express our heartfelt appreciation to the entire team for making our two nite stay such a pleasant and memorable experience. A surprise decorated bed in celebration of our 22nd wedding anniversary — it was truly thoughtful and made the occasion even more meaningful. Your attentiveness and dedication to ensuring every guest feels valued did not go unnoticed.

The hotel pretty much lives up to its description. The room was good and clean: crisp bed linen, towels, and toiletries – all up to standard. The breakfast was very good for Vietnam, with a buffet that offered a good variety. We also had lunch at the same restaurant and really enjoyed the green salad and pumpkin soup. However, the chicken and corn soup was a bit unusual and not to our taste, but that's subjective. The pool is large and offers a view of the castle (on a clear day). There are a few quirks though: the pool is on one floor, while the spa area, saunas, and fitness center are on another. For some reason, the spa, saunas, and fitness center weren't operating, which was a shame because we would have happily used them on the second day when the weather was bad. There were also some minor issues with the pool area. The lockers in the changing rooms don't have keys, and you only get towels if you pay a cash deposit. This system seemed a bit odd, as usually you leave your room key as a deposit. We found a workaround by going down to the pool in our bathrobes and using towels from our room. But this was also inconvenient because of the high humidity in the city; things don't dry well, so the towels ended up staying wet. In our opinion, the hotel should separate the guest flows: for staying guests, a card deposit for towels, and for non-staying visitors, a separate payment or membership. The front desk staff were very responsive and always helped quickly. We had trouble booking a Grab taxi from Tam Dao to the airport – no cars were available. A staff member at reception quickly helped us solve the issue, and within 10 minutes, we were on our way to the airport. We really liked the hotel and would love to return, as the weather didn't allow us to visit all the places we had planned.

酒店較為安靜，房間衞生及面積還好，早餐很不錯，比較豐富，各種類別都有，可以適應各地的客人，是一個亮點，位置周邊環境有所欠缺

It was pretty quiet at night. The hotel is Very new and clean. Staff was friendly and hospitable. If I had a chance to stay there again, I would need to check out earlier due to the waiting time for a taxi.

It’s a wonderful family run hotel in town so it’s close to eateries , supermarket and amenities .  Rooms are very clean and well looked after . Views from the room looks at the residential homes and the mountains in the background .  Prices are affordable and food is easy to find .

Great hotel. Very new building, service is excellent, rooms are clean and comfortable. Vinh Yen is a bit in the middle of nowhere, but if you must be in the area this is a good place to stay. Fitness center is good and so is the outdoor pool, though it closes early.

빈옌 웨스트레이크 호텔의 경치는 매우 아름답습니다 조식도 괜찮아요 수영장장도 야외에 크게 꾸며져 있으며 물관리도 잘되고 있습니다 직원들도 상당히 친절하고 옆에는 골프 연스장도 운영되고 있습니다 호수로 둘러싸여 전체적으로 조용하고 경치가 훌룡합니다. 단, 요즘 중국인들이 많아지고 있네요..

A great cozy place far from civilization where you can really enjoy nature )