Hotele z: breakfast w Ontario, Canada

The room exceeded our expectations; it was so much better than we thought! Plus, there's a microwave on every fourth floor. We were lucky enough to be on one of those floors, which was incredibly convenient.

Good hotel with free parking and close to the highway. The room is comfortable and spacious, but the bathroom fan is extremely loud. The gym is outdated.

The service, amenities, and dining all meet a certain standard. It only takes about 25 minutes to drive from the airport to the hotel, yet the hotel is located in the city center. I stayed in room 408 and initially thought it might be noisy being on a lower floor, but it turned out to be quite good. A special shout-out goes to Ms. Monira from housekeeping; whenever I returned, she had already quietly tidied and cleaned the room perfectly. What's even more impressive is that she would arrange my belongings according to my habits, which is incredibly thoughtful and personalized. She is a very responsible and meticulous employee. I will definitely choose Holiday Inn Toronto Downtown Centre by IHG again next time I visit my daughter in Toronto.

Well located right next to the Spadina tram station and within walking distance for the metro/subway. Right on the street for Kensington Market too, so for people looking to sightsee the market it is a good place right next to a lot of cafés/food. The staff were the highlight of this place though, they were just so lovely and personable individuals who made my stay feel like staying at a friend of a friend's spare room. They made friendly conversation and would remember me from the night before, and especially as the World Cup was playing during my stay they mentioned they were showing it in the common areas. The room itself was nicely laid out with two bunk beds and a locker tucked in at the end. Each bed was equipped with pull curtains, a platform on the wall to place your phone/wallet/keys, two sockets, and a light. Showers and toilets were in separate communal spaces, with both spaces having at least one sink. I found it nice that you could grab more towels if needed in the main lobby, and you can also ask for extra amenities like a hair dryer at the front desk. Breakfast was a nice spread of bagels, fruit (apples, bananas, oranges), milk (& oat milk!), cereal, hot water for coffee/tea, cream cheese, peanut butter, and jams. They also provided to-go cups and had a service where if you leave before breakfast begins (i.e. checking out earlier than breakfast), the staff will pack you a breakfast for the road if you tell them. The common areas also had great ambience, this included seating in the dining area, semi-private outdoor area (seats are outside but only guests are able to access it), and outdoor patio with tables/chairs right at the hostel's entrance. Overall, I loved my stay at Samesun again, I stayed in their Montreal branch before and it was great, and this time around I had yet another positive experience! Everything is so well-thought-out for tourists, especially for solo travellers and adventurers.

This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!

initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait staff was very helpful and polite perfect hotel away from tourist crowds parking is additional 15$ onsite rooms are clean and good there is no smoking or bad smell in rooms rooms with balcony have a view view shows river amd part of falls awesome hotel prices high on weekends otherwise better than big brands hotel was a piece of mind

The facilities is old and worn out, i.e flooring, walls and lighting; it needs serious renovation. For the price, it's a ripped off. The location is very convenient, at the same time is noisy.

Staffs at the hotel were nice and attentive. The environment was clean and welcoming.

The hotel is one that has comfort away from home in mind.  The atmosphere and decor is warm tones, and designed to give a peaceful feeling. The room was very clean and the beds were high quality and comfortable.  The staff was friendly enough.  We booked a shuttle to the airport and it was ready to pick us up at the designated time.  Overall the hotel is one I recommend.

I am writing to express my profound dissatisfaction and to formally lodge a severe complaint regarding the unacceptable conditions of my stay at your property from 2 july to 3 july. My experience was nothing short of disastrous, characterized by an uninhabitable room environment, a blatant lack of accountability from your staff, and an absolute refusal by management to rectify the situation. During my stay, the climate control in my room was entirely inoperable. I approached the reception multiple times in a desperate attempt to resolve the issue: First Instance: The technician dispatched to my room explicitly admitted that the entire system was fundamentally broken due to a severe heating malfunction. Second Instance: The ”solution” provided by your staff was a completely ineffective portable fan. This gesture did absolutely nothing to alleviate the stifling, oppressive heat. The room remained a sweltering, suffocating box, utterly depriving me of sleep for the entire night. Third Instance: Exhausted and distressed, I went down to the reception a third time. Rather than moving me to a functional room, the overnight staff completely deflected responsibility, telling me there was nothing more they could do and instructing me to speak directly with management in the morning. The situation deteriorated further the next morning. When I approached the manager to demand a resolution for this intolerable ordeal, I was met with total dismissal. The manager callously deflected all accountability, claiming that because my booking was made through a third party, he ”cannot help with anything” and ”cannot do anything” to fix their own property's failure. Instead of taking ownership of a severe breach of hospitality standards, the manager simply handed me this email address to deal with the problem myself. Let me be entirely clear: a third-party booking does not excuse a hotel from providing basic, habitable living conditions. I did not pay to spend a sleepless night suffocating in a health hazard, nor did I pay to be brushed off by your on-site management. Because your property failed to provide a liveable room and your management failed to handle the crisis, I demand a full, immediate refund for this stay. If this matter is not addressed promptly and with the gravity it deserves, I will escalate this complaint to your corporate office, notify the booking platform of your refusal to cooperate, and publicly expose this experience online. I expect a swift response confirming that my refund is being processed. Sincerely, Rahul Tomer 416-834-4888