Very nice room Coffee maker in the room would have been a great addition but overall a very comfortable bed and clean room made for a good night’s sleep. Thank you!
Great location! Very nice Fallsview from the river site room. Very comfortable beds and nice, thick towels.
The only complaint I have about the parking, which quite far away from the hotel and very expensive (about $54 with the taxes). I would suggest to unload the luggage and drive the underground public parking, which is the same distance as Marriott'S parking but, costs $20 cheaper.
Awesome stay! Can't say one bad thing about this place. The location is perfect along with the rooms themselves. Beds are also very comfortable. Would stay again!
It would be great if they become more flexible for guests who had to leave early due to important reasons such as leaving for an early flight or other out of control situations. We had a hard time requesting for just coffee or hot water from the breakfast area. We explained that we need to leave the hotel at 7am for an early exam. We were not expecting to avail the full breakfast tho since we didn’t have enough time. We only asked if it would be possible to have at least coffee or hot water at least 6:45am. The staff at the reception seemed hesitant to offer a solution and insisted there’s nothing he could do than to wait for the chef until he comes (before 7am). We wouldn’t ask for coffee at the breakfast area if only the coffee maker in the room was clean. Both of the rooms that we occupied had dirty coffee maker.
Wspaniała lokalizacja i dobra wartość za pieniądze. Pracownik jest przyjazny. Układ pokojowy i meble są trochę przestarzałe. Nowo odnowiona łazienka jest świetna. Jednak opłata za parking ($45+tax za dzień) jest dość drogie.
The Fairmont Chateau Laurier is an iconic landmark in Ottawa, offering a perfect blend of luxury, history, and charm. Guests can enjoy a guided tour of the hotel to uncover its rich heritage. Adding a unique touch to the experience is Stewart, the hotel's beloved canine ambassador. This friendly black Labrador retriever, once trained as a guide dog, now welcomes guests and has even inspired a children's book series titled ”Stewart: King of the Castle”.
The hotel features a beautiful indoor pool with a classic, historical ambiance, making it a serene retreat after a day of exploration. Its prime location places you steps away from Parliament Hill, the Rideau Canal, and the bustling ByWard Market, with museums and other major attractions within easy walking distance. Whether you're visiting for business or leisure, the Fairmont Chateau Laurier delivers an exceptional and memorable stay.
Great hotel ideal for access to airport we hired a car and we had free parking and felt it was safe
Breakfast was basic but provided everything needed to set you up for the day and girls always help you if needed
Having Breakfast included was one reason I chose this hotel. It had enough choices to satisfy different tastes. In busy times more seating would be nice but usually people don't sit long to eat so it seems to work out.
Coffee/tea always available and hot! was a plus.
Location was great.
Beds were very clean and comfortable.
Overnight parking was expensive. I did it because it was the practical solution.
The $250 safety fee was a surprise but they promised to return it if all is well in the room.
Overall a great experience. Thank you.
Location was good. Not impressed with the breakfast selection. Our room was supposed to have a garden view but I don't think any of the rooms actually have a view. Tiny window above the toilet that I think looks out into greenery is what i think they call the ”view” and that window and screen are covered in bugs. When we turned on the fan for the bathroom there was a stench of ****. On what I assume was like a mattress cover was covered in hair really disgusting. Toilet paper holder was broken. Shower was large and clean. the room was spacious with good storage. Adirondack chair in front of room could use a paint job and some cleaning. Overall not really impressed for what I paid for. 
Świetny
Oceny: 42
9,1/10
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8.5/10
Very Good
GGuest UserLocation & Accessibility
The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing.
Room & Amenities
The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout.
Dining & Service
The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure.
Verdict
A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.
GGuest UserMy husband and I stayed here from September 9 to 10 last for our 20th wedding anniversary. We had a medical appointment down the road so it was a convenient location. Here are some of our observations where they could do better.
1. l use a cane with my disability, and there was no luggage trolly in the lobby when we arrived. I had to haul two heavy bags on one arm while using my cane with the other hand.
2. I checked to see that there was body wash for our evening and morning showers and the bottle was completely empty. The housekeeping staff hadn't refilled and we had to find someone to put a new bottle into the shower. It's a good thing I checked and didn't get a rude awakening in the morning.
3. The picture in the room looked as though something was thrown at it and went down the glass. There were two streaks and it was very disgusting.
Obviously, the cleaning had not been done properly in the room.
4. Nowhere on the website was there mention of a continental breakfast so we were quite surprised that there wouldn't be your typical eggs, bacon, sausage. Etc. It was very disappointing. We only found out because we got on the elevator, and there was an ad taped to the inside of the elevator. At the time of booking, all it said was free breakfast included.
5. The shower-head sprayed all over the ceiling when it was turned on, so we had to put a face cloth over it to contain the spray
6. The microwave glass tray did not rotate so when you put something in there, it didn't heat it up evenly. It actually burned the item.
7. Bathroom light fixtures were covered with caked on dust. I wrote my name in one of them.
It's Obvious that the housekeeping staff does not pay attention to cleaning - only does minimum.
XXuhaoyuThe hotel is located near College Station, which makes transportation incredibly convenient – the location is pretty good. Room cleanliness was average, but the facilities are quite old. The downside is the soundproofing is really poor; I frequently heard noise. Also, the Wi-Fi is terrible and often wouldn't connect. Breakfast options were standard and didn't change daily, but it tasted pretty good. Overall, the hotel service was quite thoughtful.
LLaisipaermeiduokexuhuangThe breakfast alone and the luggage storage service made this stay worthwhile, effectively making the accommodation and showers free. Plus, you can use the kitchen and other facilities. Overall, it's excellent value for money and highly recommended.
To get to Niagara Falls, you can take Flixbus. Once you reach the final stop, hop on the WEGO bus to Niagara Falls. The ride to the falls itself is free. It's about a 3km walk if you prefer. The park around the falls doesn't require an entrance fee, and if you're not doing any additional attractions, you can see everything in about 2 hours.
MM220415****Facilities: The hotel is quite old. There are many restaurants around. The hotel is connected to the water park. It can be played with children. But it is similar to the water park in the big city in China.
Hygienic: The room is very clean, but the water in the water park is not very clean
Environment: The hotel is old. Parking is charged. There are many restaurants around but parking is more difficult. The hotel room is particularly poorly soundproofed. There is a stupid person in the middle of the night. It is very noisy to shovel snow outside, but what kind of bicycles do you need at this price?
Service: Basically no service, luggage can not be stored, but! For this price, don't ask for any bicycles.
Sskyee13initailly out room keypad was out of battery but the staff was very friendly they assisted and provided us another room asap no wait
staff was very helpful and polite
perfect hotel away from tourist crowds
parking is additional 15$ onsite
rooms are clean and good
there is no smoking or bad smell in rooms
rooms with balcony have a view
view shows river amd part of falls
awesome hotel prices high on weekends otherwise better than big brands
hotel was a piece of mind
GGuest UserThe facilities is old and worn out, i.e flooring, walls and lighting; it needs serious renovation. For the price, it's a ripped off. The location is very convenient, at the same time is noisy.
SSarah H.This was by far the most amazing stay we had throughout all of North America. Absolutely everything was perfect. We were welcomed by Audrey, who was the sweetest hotel employee we encountered in Canada. She made us feel so comfortable and pampered. I had an amazing birthday thanks to you, the upgrade was already such a beautiful touch, but the piece of chocolate cake you left in the room while we were out was so thoughtful and very delicious. Thank you ❤️
The room is spacious, beautiful and with the most gorgeous view on the falls. The beds are big and comfy, the bathroom products are good as I already knew that brand.
The breakfast was great, diverse and generous. There is a restaurant in the hotel open til 23:00, as well as a souvenir shop. The lounge area is so relaxing and also allows you to enjoy the view . We were given vouchers to try light therapy at the spa, it was great and everyone was so lovely!
The gym is really good, there’s everything you’d find in a regular gym and even headphone, apples, towels and water + you can train while looking at the Niagara Falls!
The jacuzzi and sauna outside are right next to the swimming pool and spa. Most importantly, the waterfalls are a 25-minute walk or 5-minute drive from the hotel.
I will tell everyone who visits the Niagara Falls to stay at this hotel, it’s worth the price and the surrounding hotels are really not as nice, (and this is coming from someone who stayed in Marriotts and budget hotels in 100+ countries.)
Thanks again for making me feel special on my birthday 🫰🏻
GGuest UserClean room with comfortable beds with some slight wear and tear. But 8th floor could not see the falls. We could see a glimpse of the river past the parking lots/skylon. In the middle between Clifton hill and table rock. Should be walkable but was too cold to walk the night we were there.
AAnonymous UserOverall, it was a great stay with excellent value for money, and the room was clean. It's very close to the airport, about a 10-minute drive. The only downside was waiting for the shuttle at the airport for half an hour, but it never showed up.😹