Hotele z: breakfast w Famagusta District, Cyprus

Me and my mum stayed in this hotel for 4 nights. Two of the main reasons I booked this hotel were because of its excellent location and they have front sea view room available on the dates I wanted. Let’s talk about the positive first. The seaview in our room was amazing and the location was perfect. Easy to go around, restaurants and bars and grocery are all walking distance. Bus 101 and 102 right next to the hotel can take us to all the tourist attractions nearby. The balcony door was so soundproof that despite located in the middle of the center, we barely hear anything once the door was closed. They did surprise us with a compliment bottle of champagne when we arrived as I mentioned that it was my mum’s birthday trip. It is definitely a family oriented hotel if you have kids with you. They did have some sort of program daily for the kids to join and having a calm white sand beach right in front of the hotel is definitely something you want to have when travelling with kids. Now comes to the negative. First of all, the service was definitely not I would expect from a 5 stars hotel. We arrived with a taxi, there was two bellboy approached our taxi which I thought they would helped with our luggage as we were all female including the taxi driver. However the older bellboy just stand there when me and the taxi driver were unloading the luggage from the taxi. He was literally right next to me and watched me struggle a bit with the luggage and did not even lift a finger. The older guy then told the younger one to take our luggage to the lobby after me and the driver unloaded it from the taxi. Honestly I found it quite unacceptable for a 5 stars hotel. The receptionist that greeted us was nice and she gave me all the information I needed and brought us a welcome drink which it did immediately make me feel better. The room was definitely dated, no toothbrush or cotton bud and cotton pads were presented in the room. Only shower gel and shampoo was provided ( no actual conditioner). It was fine for us as we always carry and use our own but I would expect those amenity to be already present in the room of a 5 stars hotel. Bed was extremely soft but we did not end up with back pain waking up so I think it was fine. All in all , the room was definitely not posh or what one might expect from a 5 stars hotel. Then when we tried to reserve for the sunbed, there was not much available so we ended up on the grass but not next to the pool but I guess that’s just our luck and the hotel was pretty packed so can’t do much about it. Breakfast in the hotel was ok. Quality was fair. Same food everyday. Freddo coffee is not included apparently. Service at the breakfast was 50/50. There were staffs that were smiling and greeting us and even remembering us ( all were from south Asian) and there were staffs with a poker face and just come collect our plate without even asking us if we still was eating. One Manager just stand there observing with a kind of upset face and zero interaction with customers. Another was annoyed by the staffs as some seem to not knowing which area they should be working in. As someone that works in hospitality I could sense that it was not a happy environment to work in. It seems like they were hiring inexperienced staffs and provide them only basic training at the peak season just so they can deal with the high amount of customers. The tension was high and even the customer can feel it looking at their interactions. By 10:30am they would try to collect everything on the table even you might still be working on the breakfast as they have to prepare for the lunch hour for the all inclusive plan customers. I would not say it was a bad stay. I still did enjoy my time there in this hotel. However I think the hotel did not quite meet the standard of a 5 stars hotel. Next time when I go back, I would tried their other sister hotel—sunrise pearl/ sunrise jade as they do look more posh and new.

Repeated customer at Adams. The check in was great, free upgrate, the elegance renovated family rooms where lovely with big space and everything with touch buttons. Coffee and tea facilities in room, slippers, toiletries, ironboard. Enough sunbeds for everyone, not allowed reservations with towels before 8:00am. The pools nice and ground areas clean and well maintened. Also the hotel premises and corridors where clean and smelled fresh. Nice flowers at lobby. The breakfast with plenty of choices. The sushi at socci restaurant was great and the prices fair. Glasshouse restaurant and bar with great views and service. Vala beach club with great beach view and nice ambience.  Some things need improvement though: -The reception never replied my calls when i had a problem with the tv control in room. -The wc area in the vala beach club was dirty. Also never saw a cleaning lady at beach pool ground premises anyday.  - The elevator doors on 3rd floor where dirty with hand stains and never cleaned during my stay. -The beach was dirty during my stay with plastic bags and other human plastics… even a tampon was floating next to me…discusting. The hotel pool attendats should clean the beach everyday. -For the coctails at socci restaurant where not using geniuine brands making them undrinkable. For 13 euros per coctail,  i do deserve original rum in my drink. -The service at socci restaurant was incosistent depending which shift was working everyday. The one philippino lady was lovely but the next day the other eastern european waitress never smiled and was very “stiff”. Teach your staff basic customer service pls. -The “fresh” orange juice at breakfast was not fresh at all but sugared orangejuice with water. Unacceptable for a five star hotel. Also the coffee from the maschine was bitter and bad quality. -The glasshouse restaurant is nice but very expensive as every restaurant in the hotel. For a bottle of wine charged triple the price I do deserve at least some peanuts. - At elegance rooms there was nowhere to hang the hand towel except behind the door. More hooks needed next to the sinks. Also at night its difficult to find the switch lights wc button at the electronic lights board. Not everything should be modern, keep things simple.  Overall I do liked my stay in general and I will return.

The Hotel's aquapark / water slides were not operational during our staying and I was told they're not in service this season, though it was not mentioned in their website, and we chose this hotel because of the water park for the kids. However! the staff in the reception were so nice, friendly and helpfull! an extraordinary service! In addition, we booked half baord and found out that the hotel cooperates with a near by Italian fusion restaurant thaT happened to be astonishing! Highly recommanded!

My Best Hotel Experience! Here are the things I loved: * The room was clean. * The pool was excellent in both quality and atmosphere. * I didn't have breakfast, but it was affordable, even cheaper than surrounding restaurants. * The presence of muscular security guards made me feel safe. * The location was excellent, making it convenient to go anywhere. A special mention: I was in a difficult situation because I only had Japanese Yen and couldn't pay for the bus. A female staff member helped me out by giving me Euro. I'm truly grateful for her kindness. I want to express my deepest respect and thanks to her in this comment section. I will definitely stay at this hotel again!

The best beach and sea in the cyprus..like a aquarium, pure clean water like a pool..l do visit this hotel for 10 years left always happy, distances small not like other places like a football stadium walking and walking within the hotel..room, lobby beach. recommend highlt and love this place

When it comes to location if you are holidaying in Ayia Napa, it doesn’t get more central than this. This resort is close to every possible location in Ayia Napa, that if you are up to the task (save for the heat), you can walk virtually anywhere. The front desk has the kindest people you can think of, who help with everything. Breakfast and pool amazing too. Unfortunately, it does have an old look to the rooms and the hotel in general. It could really use some renovation especially compared to other hotels in the surrounding area. The second issue would be WiFi. It only worked in the lobby. This is quite inconveniencing especially if you are one that likes to communicate with others from the comfort of your room. Several times a day, one would find others in the lobby simply to use the WiFi. Tv channels don’t have wide selection, and no option for Netflix or YouTube. (Although, to be fair, if you are spending most of your time outside, none of these things would matter). Overall: Pros: centrally located, amazing staff, great breakfast and pools Cons: old, needs renovation, poor WiFi

We arrived at the hotel early, well before the check-in time. We asked if we could check in earlier than the scheduled time and the sullen clerk answered us sternly that it was impossible. We asked for towels for the pool in the meantime, and again we were told no. Some time later, another, nicer clerk arrived and explained that she would do everything she could to get us a room as soon as possible, and we did get the room early. The same sullen clerk continued to make a face every time we passed by the reception. The room we got was a room by the pool, overall a nice room, a bit small and mostly dark. On the plus side, we would like to note the cleanliness of the pool and the room. We asked for extra towels and got them. The food is not bad, quite varied. We really liked the restaurant attached to the hotel, the food, the atmosphere and the service. There is parking at the hotel and we used it. The location of the hotel is excellent, right next to the beach and the walking path along the beach. The hotel is close to the shopping street and restaurants.

We would like to come again. Cozy family hotel, good for calm weekends, but not for young companies. Pluses: the room was ready before the check in and they noticed one of us have a Birthday so they gave fruits and bottle of wine as a compliment, wifi as well. The room was nice and clean. We had amazing view. Enough differences kind of food at the restaurant, even breakfast so many options to eat. Generally every meal was great, at the dinner they have a seafood as well. Indian personal sometimes don’t understand if they mention rude jokes and then expect good conversation with them. But after some jokes I lost any motivation to speak with them generally. Unfortunately there is no toilet in pool area and you have to use one near reception, this is uncomfortable and you have to wait till you get dry. The drinks 50/50, beer is good, wine we didn’t like.Also there is no bottles of water, so you always have to ask a glass of water at the bar. Pool is super big this is really cool because everyone have enough space for games and chill.

Wonderful stay at Anmaria Beach Resort! Anmaria Beach Resort was just fantastic! 🌴 The location is perfect – the bus stop is very close, just as many bars, clubs and shops. The beach is just a few minutes walk, so ideal for all who love the sun and sea. ☀️🏖️ The service was top! All staff were incredibly friendly, helpful and always well run. The hotel was very clean and maintained – you realize that here is working with love. 💫 The dinner was very delicious and varied, and both the indoor and the outdoor pool are beautiful. I would like to mention the lady working at the pool – she was so warm and careful that you felt just welcome. 💖