Hotele z: breakfast w Melaka State, Malaysia

I had a very pleasant stay at Baba House Melaka and was genuinely impressed by the overall experience. I stayed on the ground floor and was pleasantly surprised that there was very little noise disturbance throughout my stay. The air-conditioning was excellent, which was especially appreciated in the hot weather, and the shower experience was fantastic — strong water pressure and very comfortable. The breakfast selection was enjoyable, and the location made it very convenient to call a Grab whenever needed. There were only two minor issues during my stay. I noticed a small area in the corner of the room that appeared to have some leftover sauce residue, possibly from a previous guest, and the bathroom sink drainage was slightly clogged. However, these were relatively minor compared to the overall positive experience. Overall, I was very satisfied with my stay. The hotel has a lovely atmosphere, and I would definitely consider staying here again when visiting Melaka. Thank you to the team for the hospitality!

We had a pleasant stay overall. The highlight was definitely the large swimming pool, which was perfect for families. There were plenty of fun activities for kids, so our children had a great time throughout our stay. The breakfast offered a wide variety of food choices, which we appreciated. However, the taste of the food could be improved, as it didn’t quite meet our expectations. Overall, it’s a great hotel for families with children, especially if you’re looking for a place with lots of activities to keep the little ones entertained.

The hotel has a good location, excellent facilities, and spacious rooms. Parking is convenient, making it ideal for guests traveling by car. Breakfast was also decent. Overall, it's a good hotel. However, the front desk staff were a bit indifferent, which was a significant drawback. Hotel staff, especially at the front desk in a tourist city, should be more welcoming.

I booked a family room and arrived at the hotel around 5 PM, but was told I had to wait for my room. For some reason, I had to wait until 6:10 PM. This is unfair to us guests. It seems the room was hastily prepared, and the toiletries in the bathroom weren't changed. These things shouldn't happen in a 5-star hotel. However, the room was large, the bed and pillows were nice, the view was good, and the facilities were complete; my children had a great time. The service needs improvement.

Lovely place that maintained its charm. Can work on room maintenance, shower head and water pressure. Otherwise very satisfied with the room. Love Estadia Deluxe Suite more than Estadia Family Suite bcos of the living room area, a lot more usable space. Impressed with the seriousness they have to feedback - one evening, we shared that one of the life button did not work, that lift was closed for maintenance the very next morning. We look forward to the hotel maintaining the facilities and room conditions to better serve guests in comfort!

Clean and hygienic, with excellent service. They even have a Chinese-speaking front desk, which was a huge help for someone like me with limited English. It's super convenient for getting around; both the bus and subway are just a few minutes away. Plus, all the amenities are really handy.

This was our fifth stay at this hotel, and unfortunately, this time was very disappointing. 1. Check-in The check-in process was smooth, and the staff were polite and welcoming. I had requested a Queen Bed room instead of Twin Beds. However, I was informed that because my booking was made at the last minute (one day before check-in), only a Twin Bed room was available as all Queen Bed rooms were fully occupied. We accepted the explanation and proceeded with the room provided. 2. Room Condition Upon entering the room, the first issue we noticed was the air conditioning. Despite setting the fan speed to high, the room remained warm and the air conditioner was not cooling properly. 3. Bathroom There appeared to be a blockage beneath the sink, as water was pooling around the sink and toilet area. In addition, the shower holder was broken while we were using the shower. We chose not to complain and continued our stay. 4. Room Door & Bathroom Door The bathroom door could not be closed properly unless it was pulled and pushed firmly. The more serious issue occurred the next morning after breakfast when our room door became stuck and could not be opened. We contacted maintenance, and the team arrived to inspect the problem. From approximately 8:00 AM onwards, we were unable to access our room. Around 8:30 AM, the maintenance team requested approval from the Front Office to move us to another room because the repair would require additional time. However, they informed that changing rooms would incur an additional charge because we were checking out on the same day. I strongly disagree with this decision. From 8:30 AM until our checkout time at 12:00/12:30 PM, we were still paying guests of the hotel. The room issue was caused by a defect on the hotel’s side, and guests should not be charged extra to move rooms due to problems beyond their control. The Most Disappointing Part During check-in, we were informed that no Queen Bed Deluxe Rooms were available. However, while the maintenance team was accessing our room through the connecting room next door, we discovered that the adjacent room was vacant and equipped with a Queen Bed. If the actual reason was that the room was unavailable due to maintenance, it would have been more professional and honest to explain that from the beginning rather than simply saying all Queen Bed rooms were fully occupied. This experience has left us very disappointed. Every time we visit Melaka, this hotel has always been our preferred choice. However, after this stay, we have decided not to return. I appreciate the hospitality shown by the staff during check-in, but I sincerely hope the hotel will improve both its facilities and service standards. Thank you.

Our stay at Puteri Bay Melaka was great 👍🏼 The location was great because we are able to have a good view of the beach, and it was near food places. The hotel reception and staff were also kind and helpful. Food selection for breakfast was good and the beds were comfortable and had a good sleep 👍🏼👍🏼 The downside was that the toilet was not totally clean as there were strands of hairs sticking out from under the bed. Additionally, there were no toothbrushes provided in the room, and the prayer mat had an odour. Generally, the stay was good although maybe staff need to ensure the room cleanliness and smell abit more? I would still recommend the hotel for the comfortable beds and nice view and location beside the waterfront 👍🏼👍🏼👍🏼

Worth the price. The staff are nice and friendly, and they kindly accommodated our request for a late checkout without any extra charges, which we really appreciated. They r also generous with pillows. For room service, i ordered nasi goreng kampung Morten. it was delicious, except for the sambal belacan which could be improved. Cons: Room slippers are only provided for suite rooms. It would be great if they could provide slippers for all room types, as it’s uncomfortable to walk barefoot on the room carpet

Overall, it was a pleasant stay. The room was clean, but the toilet facilities need upgrading. The staff were polite and helpful. However, there were minor issues with the pool facilities, as no towels were provided. Still, it was a good experience and worth staying for the price.