5-Star hotele w: Lazio, Italy

„與家人一起去羅馬玩，選擇了這家酒店，酒店體量不大，但很有設計感，藝術氣息很濃，前台很熱情，在辦理入住時會問你要不要喝香檳。房間有點小，但床很舒服，好眠。早餐是點餐制，顏值在線，味道也很好，出去到大部分景點都可以步行15-20分鐘抵達。很慶幸沒選錯。”

„Hotel zdecydowanie godny polecenia, świetnie położony w samym centrum zabytkowego Rzymu, co docenią zarówno turyści, jak i goście biznesowi. Jakość obsługi jest na najwyższym poziomie. Od momentu wejścia ma się wrażenie, że personelowi zależy na tym, aby pobyt był naprawdę komfortowy. Robiąc to, personel dokłada wszelkich starań, aby wszyscy goście zostali zapamiętani, a ich potrzeby zostały spełnione. Doceniłem to, że pomimo pełnego obłożenia, nie tylko udało się dostać pokój wcześniej niż pierwotnie deklarowany czas, ale także zgodzono się (bez dodatkowych opłat) na opuszczenie go godzinę później. Jeśli chodzi o jedzenie, to może trochę niewygodny jest brak bufetu, ale można to wytłumaczyć tym, że trudno byłoby go zmieścić w hotelowej restauracji, więc jedzenie jest dostarczane do stolików. Goście mogą jednak jeść do woli, a wybór potraw jest naprawdę zadowalający - w ramach każdego śniadania jest zawsze jedno danie na ciepło. Taras na dachu jest bardzo klimatyczny, gdzie można zarówno zjeść, jak i wypić drinka. Pokoje może nie są duże, ale w zupełności wystarczające. Jest nowocześnie i czysto. Definitely a recommendable hotel, well located in the centre of historic Rome, which tourists and business travellers will appreciate. The quality of service is of the highest standard. When you enter, you get the impression that the staff are committed to making your stay enjoyable. To this end, the staff go to great lengths to ensure that all guests are remembered and their needs are met. I appreciated the fact that, despite the hotel being fully booked, not only was it possible to get a room earlier than the time originally stated, but it was also agreed (at no extra charge) that we could leave an hour later. As for the food, the lack of a buffet is perhaps a little inconvenient, but this can be explained by the fact that it would be difficult to fit it into the hotel restaurant, so food is delivered to the tables. However, guests can eat to their heart's content, and the food choices are really satisfactory - there is always a hot dish for each breakfast. The roof terrace is atmospheric and a good place to eat and drink. The rooms may not be large, but they are perfectly adequate. It is modern and clean.”

„攜程付過款。到店前台以為我沒付款讓我刷卡，我以為是收按金，就tap然後輸密碼。發現金額太大，提了一嘴，這是按金嗎，我房費付過了哦。前台才發現重複扣了，又給我撤銷扣款。 到這裏還算正常。 然後騷操作來了，半夜2點給我又扣了一次，無卡交易，不過我鎖卡了沒扣成功。 最後酒店解釋是實習生操作失誤。就看你信不信吧。還説下次來給我打折。亞洲遊客能來幾次呢。這操作很難評。 既然知道我付過了，為什麼要記下我卡號。問過銀行，沒可能tap一下就知道所有卡號訊息，衹能是酒店自己看卡片記的。 不想掏卡想用現金的，也別想了，我去交40歐城市税的時候，前台説了cashless。”

„索菲特酒店🏨衞生很好，設施也好，環境可以；早餐美味可口，餐廳服務人員態度比較禮貌周到，保持微笑；遺憾的是意大利🇮🇹羅馬Sofitel索菲特酒店🏨人員不知道是怎麼回事了呢？有史以來住過的五星酒店裡麪態度最差的，到門口酒店服務人員從來不會給客人們拉門（據觀察不止我們哈），滿嘴聊天內容各種不禮貌滿嘴臟話🤬，素質令人驚愕不已，態度各種令人無語，不禮貌，不周到，不服務，不知道自己的工作內容和工作態度。難道是意大利🇮🇹的Sofitel索菲特酒店🏨不僱傭合格素質人員？或者公司不負責員工培訓嗎？或者公司工資給的不滿意？或者意大利🇮🇹羅馬工作人員就是這樣的呢？（其他入住的意大利🇮🇹酒店工作人員是表現禮貌的！！！）或者這幾位專門來工作的Sofitel索菲特酒店當上帝的呢？ 僅供大家參考哈。”

„We were so happy with everything that the hotel was about. Most importantly, such a warm positive vibe and energy from the hotel staff, restaurant, food and artworks, totally worth the stay! Reasonably priced, a prime location to every important part of central Rome, The restaurant Donna e Bistrot deserves a Michelin star, because the breakfast is so good, with the options they provide, quality of the food and pastries are impeccable! We had a wonderful tasting menu dinner, with wine pairing, and we thought it was better than a couple of other Michelin star restaurants in Rome that we visited. Restaurant personnel were so warm hearted and friendly, as are everyone else! Can’t praise highly enough. Must come back!!! Nicollo, Sara, Alessandro, and all others are the best people in hospitality!”

„歴史あるホテルでとても良かったです。 朝食ビュッフェも種類が豊富で、美味しかったです。 携帯電話などを充電したりするのにコンセントが足らなかったのと、部屋にティッシュペーパーが備え付けられていませんでした。”

„算是這趟旅行中最豪橫的一家酒店了。 定的3人間，應該直接把臨近兩個大床房打開關聯門變成套房交給我們的。一個標準房間的面積並不大。 酒店提供歡迎香檳，手寫歡迎卡，沐浴產品用的ACQUA DI PARMA 。 床比較舒服，浴巾厚實柔軟，mini bar種類豐富。每天供應礦泉水和氣泡水兩種免費瓶裝水。 酒店對面是一個軍事有關的政府部門，所以全天都有大兵把手，瞬間覺得安全感拉滿，當然白天可能窗簾也沒太可能完全打開，和對面辦公樓距離太近了。 地理位置蠻好，距離天使堡和梵蒂岡城步行距離都在十幾分鍾，晨起沿着河邊跑步溜達都很舒服。 唯一不太理想的就是早餐種類太少了，每個人固定一套，少量又少量的自助水果，酸奶和飲料”

„Absolutely cannot fault this hotel at all! We spent 4 nights in Rome and it was absolutely perfect. The staff are all so friendly and the rooms are stunning. Our room was spotless and they always added nice little touches. The spa was a huge bonus after walking all day. The hotel is perfectly situated to get to all the landmarks and really close to the metro station. Furthermore, it was my girlfriend’s birthday (which I didn’t tell them about) and we came back to a gorgeous cake and champagne waiting in the room. They also left roses for Valentine’s Day. I honestly cannot thank all the staff enough for everything! This is the best hotel in Rome and we will definitely be back. Thank you aleph for such a memorable trip!”

„Location is excellent as it allows traveler to go from the central railway station to the hotel by a walk (5 mins) and avoid queuing for taxi that in Rome are notoriously rare and scam tourist and Italians alike. Downside is that at night (I'd suggest avoiding walking around past 10pm) the area is unsafe due to the large numbers of homeless people wandering around. Hotel itself was great, polite and helpful staff, beautiful setting (in particular the dining/breakfast area) and nice rooms, quite spacious by Rome standard. Breakfast was good, specially if you prefer a sweet breakfast (excellent cakes!) but somewhat lacking of savory options.”