5-Star hotele w: Chiba Prefecture, Japan

This was my second stay here, after a 7-year gap. This time, to avoid the hassle of switching hotels, I decided to stay for a full 9 days. First, the positives: 1. **Great Location & Easy Access**: It's right outside Shin-Urayasu Station on the JE line, directly accessible via a connecting skybridge. 2. **Convenient Amenities Nearby**: There's a large shopping mall close by with plenty of dining options, and a Lawson convenience store downstairs. 3. **Free Disney Shuttle**: They offer a complimentary shuttle service to Disneyland. 4. **Excellent Airport Bus Service**: The airport bus stop is conveniently located at the hotel entrance. We took the earliest bus at 5:10 AM to Haneda Airport and arrived in about 40 minutes. 5. **Kid-Friendly Feature**: There's a projector on the second-floor reception area that keeps younger children entertained, which my child really enjoyed. Now, for the downsides: 1. **Shift Towards Budget**: Compared to my stay in 2019, it feels like the hotel has adopted a more economical approach. Is this a post-pandemic consequence? Disposable amenities are self-service on the second floor, and their quality is quite mediocre. 2. **Surprising Housekeeping Policy**: Upon check-in, I was explicitly told that housekeeping would only be provided on two of my nine days (once every three days), with only towel changes on the other days. I thought I misheard and had to confirm it. Honestly, this is the first time I've encountered such a policy in all my domestic and international hotel stays. I can understand changing bed linens every few days, as I don't change them daily at home, but being told that actual cleaning services wouldn't be provided at all on certain days was a first. This wasn't the case in 2019, and there was no mention of this policy in the hotel information on Ctrip, which surprised me. After complaining to Ctrip, the issue was resolved, and daily cleaning was provided thereafter. If they're not going to clean, then they should reduce the room rate for those days. But the daily rate remained the same, so why wasn't my room being cleaned? 3. **Lack of Guest Hospitality**: My 9-day stay was to celebrate my child's 4th birthday. I emailed the hotel beforehand, hoping for a small cake, which most hotels in my home country readily provide. However, the hotel's reply only provided a link to an all-Japanese website for me to purchase and reserve one myself. A 9-day stay for a birthday, and that's all they offer? It really felt like the hotel has no guest courtesy policy. 4. **Subpar Room Cleanliness**: The room cleaning was generally poor. There was dust on the kettle and table. On the day I checked in, I even found a pink hair tie left by the previous guest in the light trough behind the headboard. Perhaps because I stayed here in '19, I had certain expectations. But times have changed, and it seems the hotel's operational policies have too. Guests should decide for themselves if it meets their needs.

We stayed here specifically for a few nights in Tokyo as Disney was part of our agenda. Overall I enjoyed this hotel - the location was great, very close (and covered) to the subway - less than 5 minutes. There are a couple of malls just next to the subway with lots of food options, supermarkets, Uniqlo etc. Great! Shuttle bus to Disneyland/sea was also one of the reasons we chose to stay here for the convenience to the parks and the service was great personally for us as we planned ahead - got to the bus stop (at DisneySEA) with some buffer to ensure we got a seat. However, there were no checks if you were a hotel guest for the service and guests from the adjacent hotel used the service which became very crowded, by the time it got to the DisneyLAND. For context this shuttle was only meant for Urayasu Brighton Hotel guests. The adjacent hotel had their own shuttle. Service here was great too - staff were very friendly unlike another hotel I stayed at in Ginza on the same trip. Rooms were refreshing for Tokyo as the room we were in was very spacious. It was clean also but did not offer complimentary water. Room also had a foot massager which I enjoyed. There was a Refa shower head and hair dryer. However just some “interesting” elements to this hotel. There are irons you can use - just call the front desk to use, but the catch is you only have 1 hour to use it. Must call the front desk to tell them to pick up. Didn’t want to chance going over an hour as I didn’t want to pay for this. Also, there was no door signs for this hotel - I.e do not disturb, please make room etc. House keeping entered and cleaned up the room which is opposed to their information they provided as it stated if you want house keeping to clean your room you needed to call the front desk by a certain time which we did not do. The house keeping was not detailed they put the extra pillows I used for MY bed on my sister’s bed. Also the bed runners which we took off and set to the side they put back on the bed and they put the extra pillows on it - which is simply gross as those runners are not clean. Bathrooms were spacious and clean also. But the marks on the sofa were very noticeable and kinda gross. Basic amenities were provided but could have been better. Overall would recommend.

The room was spacious enough to fully open a 29-inch and a 20-inch suitcase, which, for Japan, speaks for itself in terms of value. It's very close to Maihama Station, making travel convenient, and it's a hundred times quieter than the Hilton across the street. The first floor of the Hilton was like a noisy flea market by comparison.

This was our first trip to Japan and we had an amazing time. This hotel was amazing. The room service was great and we got our room cleaned everyday at a set time. Every evening we went back to our room the amenities were always restocked. The bath robs, pajamas and slippers were the best. But what topped it off was the room we booked had a balcony where we were actually able to open the door and sit out there and see the amazing view.

After a 9-year hiatus, I returned to Tokyo Disneyland and once again chose the Hilton Tokyo Bay. We booked a Magic Ocean Room, similar to our previous stay (last time was a family room for 5, this time a triple). Upon entering, the stark white ceiling light made it feel like an old guesthouse. Then, opening the window, we realized our room was on the lowest floor, the 3rd, and the tiny corner of 'ocean view' was simply appalling. Hilton, how can you call this an ocean-view room?! This was truly dishonest. In fairness, as an older hotel, some parts are a bit dated, but the overall facilities and services are complete and well-maintained. There's a shuttle bus service to JR Maihama Station and the Monorail Bayside Station (though the shuttle to Maihama Station runs every 20 minutes, so there's a long wait). The hotel is very close to Bayside Station, just a few minutes' walk. Plus, a new entrance to DisneySea's Fantasy Springs area has opened next to Bayside Station, making park access very convenient. There are two Lawsons inside the hotel, so if you return late after a fun day and haven't eaten, you won't go hungry. The hotel has a gym with a swimming pool. There's also a recreational pool, but it seems to be part of the Garden Pool Restaurant, meaning you need to book a meal to use it.

The location is excellent. The hotel sits right by Bayside Station, which makes getting to Tokyo DisneySea quick and straightforward. A shopping mall with a good range of restaurants and shops is also only two stations away, which is useful for meals outside the parks. The room is much larger than a typical city-center hotel in Tokyo and offers strong value for the price. We booked a twin room, but the beds felt closer to a super-king in size and were very comfortable. The only real weakness is that the hotel itself feels a bit dated. The overall atmosphere and finishes show their age, even though the stay remains comfortable and practical. For a Disney trip, it is a solid choice if spacious rooms, convenient park access, and good value matter more than a fully modern look

Please read my review before booking. Most reviews are filled with subjective feelings rather than objective functional details. First, I booked a Main Building Grand Balcony Room, which is located on floors 9-11. The decor is at least 15-20 years old. There was a strong musty smell in the hallway and inside the sea-view rooms. The lighting was dim, and the facilities were outdated, making it practically uninhabitable. Based on the decor style, the standard twin and triple rooms on floors 3-5, the deluxe twin rooms, and the Main Building Grand Rooms on floors 9-11 all share a similar style, suggesting they were renovated around the same time. The room conditions were poor. After discussing with the staff, I was moved to an 8th-floor Jumbo Room, which has an ocean theme, was renovated in recent years, and offers significantly better room conditions. I recommend booking rooms on the 8th floor. Also, judging from pictures, the Park Wing rooms appear to be newly renovated, but this is just a guess; I suggest emailing the hotel to confirm. Second, rooms are divided into garden view and sea view. The garden view allows you to see the Disneyland fireworks at night, but the daytime view is unremarkable. Choose based on whether you plan to watch fireworks inside the park. Third, the hotel offers an airport shuttle. You can refer to the image for shuttle times from the hotel. For shuttle times from the airport to the hotel, you can scan the QR code to visit the bus official website. Fourth, the hotel does not have a convenience store. You'll need to walk about 10 minutes to the Hilton to buy things or use Uber Eats. Fifth, there are plenty of restaurants, but the prices are a bit high for Chinese visitors, and they don't operate late into the night. Overall, I would book again if the price is right, but I would be very selective about the room type. For the same price, I might choose the Hilton for convenience in shopping.

The room was impeccably clean. The bedding and toiletries provided were very comfortable. Breakfast was excellent and offered a wide variety. There's also a hot spring bath (onsen) on the first floor, which was a pleasant surprise. I was very satisfied with my stay. This hotel is ideal for those seeking peace and quiet. It's conveniently located very close to Naritasan Temple, which features a calligraphy exhibition and a beautiful park – perfect for a relaxing stroll.

So happy I moved here from a cramped guesthouse in the city! It's bright, spacious, and spotlessly clean! I arrived in the morning and someone immediately took care of my luggage, sending it straight to my room while I headed straight to Disneyland! The shuttle to Disneyland is super frequent, and there's also a comfortable bus to the airport, which made everything so easy! Absolutely loved it! I'll definitely come back next time!

The good thing is there is free shuttle from Narita airport, the bus driver is very helpful, he helps us to put our baggage into the bus. But there are 17 hotels around the area providing same service. Its about 20 minutes by bus from Narita airport to Hotel. 1. Facility: The hotel is aged, but clean. The lift is old, anyone can access to the room floor. The hotel is just giving 2 bottle mineral waters (400ml each), when i request addtional, they just willing to give another 2 bottles, it was almost 12am in the mid night, i need to buy water at the Family mart at Mystay hotel, because the 7-11 in Hilton Narita closed at 11.00pm. This is strange to me, normally 5 star hotel give unlimited complimentary water. i was staying with my family in the Hilton Tokyo Bay during this trip, this hotel is providing water dispenser and ice maker at each floor, which is much more convenient. 2. Food Due to early morning flight, we settle our dinner at Terrance Restaurant dinner buffet, the cost is JPY 7500 during weekend, and they are running 30% off for room guest. The price is good, but the food quality is under average and limited choice.