4-Star hotele w: Puntarenas, Costa Rica

Beautiful location and for the most part the service was great. First the pluses ....beach is super and the staff down by the beach was friendly and welcoming and they do a great job of creating safety (lots of lifeguard drills it appeared!) and overall the sense of a lovely vacation feel. There are golf carts to take you everywhere on the property, which is pretty necessary as the property is steep and quite spread out. You just give a call and someone shows up in minutes. Many of the drivers have a great personality, just made it surprising when a few of them seemed not friendly--and for us there was no need to speak English--I was always happy to try my Spanish! Ditto for the staff in the main restaurant--some were friendly and welcoming and a few others were all business and not very welcoming or patient. On with the plus items...the beds are very comfortable, rooms are private and quiet, and the policy of free mini bar snacks (with free restocking) is wonderful! The monkeys and iguanas --and sloths--on the property are terrific. There is a dinner in the beach restaurant on Wednesdays, Sats and Suns and since we were only there for the Wed dinner, I wish that the staff at breakfast had reminded us of it and also, there could be a small guide in the room that would include the beach dinner evening schedule as well as a map of the nature trail --with distances. We wanted to walk it ourselves, without their guide, but didn't have a good sense of the overall length of the trail. There was a little sense that they wanted to encourage us to sign up for their guided (for a fee) walk. The food in the main restaurant was good, but not exceptional and the dinners are quite expensive. The breakfast has many choices and again, it's good but not exceptional--but nice that it's included in the room price. Overall, however, it's a lovely place, clearly the nicest place to stay in Manuel Antonio, but also quite pricey, which you know if you're reading this! Trip.com had the best price by far, at least for November.

We had a very great experience at this hotel. The rooms were extremely clean, the terrace was very spacious, and the ocean view was absolutely beautiful. We really loved everything about our stay. The staff was very friendly and helpful, and even if something wasn’t working properly, they were always ready to assist quickly and with a positive attitude. The only small downside is that the hotel is located about 20 minutes uphill, so getting there can be a bit challenging. If you don’t want to spend time driving up and down every day, you might prefer booking a place closer to the bottom. Overall, we highly recommend this hotel and would definitely stay there again!

Hotel was a nice and clean place where they equipped with telescope, soaps etc. and all kinds of helpful kits. However when the hotel called local taxi for me the driver charged me doubled price vs. As it should be. Cannot say it’s hotel’s fault but the service experience is not great from that beginning. Loved owner’s attention to details at home but service can be better

Our stay at the resort was wonderful. The owner was personally involved and met with the customers. Food was excellent and the staff was very helpful. The facilities were fair, rooms and bathrooms need upgrades. Room service was hard to order. The roads need to be fixed, paving the Main road into the resort would make driving to the facility easier.

One of the most fantastic hotel we ever been The suite was lovely Food at the restaurant amazing and what to say about the people working there : they make you feel very special especially Marcos and Omar We will come back anytime and definitely recommend it !

Very nice hotel less than 15 minutes away from the park. Room was very comfortable and service was good. Be aware this hotel is in a steep hill.

Lovely hotel. Good restaurant. Reception a little disconnected and felt ‘on your own’. Could be a superb hotel if they changed the guest policy from children age 8+ as infants and babies impacted on other guests due to the open plan hotel layout.

1. The hotel is located in a scenic location with a large customized area. A lot of animals can be met without leaving the hotel or even a room 2. Very unusual rooms-like dating houses. Comfortably and romantic, all conveniences. 3. Staff Attention and Care 4. Aguti Park chic entrance ticket is available at the hotel reception 5. Very good restaurant, the right food 6. Excellent massage 7. The infinite star sky above the head

The service in this hotel is exceptional and staff are well trained and very sweet This hotel made my stay better, you can see many animals here, you are basically in the wild The food is great

They spoil you here! They have a WhatsApp set up for their guest services and it made it all the more spoiled. I was at the spa and I needed ice for my drink that I brought there and all I did was message and they brought it right to me. The food was great breakfast, lunch, and dinner. There was free shuttle service to Agua Azules and the town, which was perfect because we booked parasailing with Agua Azules and they dropped us off right at there steps. The room was clean. The property was beautiful. We got to see sloths, iguanas, and monkeys! The monkeys were right outside our hotel building (we booked a vista suite) when checking out.