4-Star hotele w: East Java, Indonesia

Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .

Kamarnya super bersih, besar.. Staff ramah. Kamar yg dipilih tipe SUITE 2 bedroom, sangat cocok untuk family. Proses check in dan check out juga cepat. Kebetulan saya dapat kamar nomer 1111 dan 1211. Jadi akses masuk kamar bisa dari lantai 11 dan lantai 12. Lantai atas (12) dan bawah (11) tipe kamar suite dihubungkan oleh tangga di dalam kamar. Ini bukan Mezzanine ya. Betulan 2 kamar, jd kamar atas ada pintu, kamar mandi, mini kulkas tersendiri. Begitu pula lantai bawah ada tersendiri kamar mandi dan mini kulkasnya. Lantai bawah (11) ada sofa dan meja makan. Lengkap pokoknya. AC sangat dingin karena di lantai bawah ada 2 AC. Jd meski kamar besar, suhu dingin tetap tersuplai dengan baik. Lantai 1 (Lobby) ada Parigie Coffee & Pastry, Indomaret. Lantai 2 ada Food Station, House of Wok. Jadi tidak perlu bingung untuk urusan kuliner. Akses Lift juga cepat karena dibedakan untuk lantai genap dan ganjil. Jadi betul2 nyaman tidak perlu menunggu lama untuk lift.

I had a wonderful experience at the Four Seasons by Sheraton. The location is perfect for tourists — there’s a large shopping mall right next door, making it super convenient for dining and shopping. A lively tourist street is also just a short walk away, so there’s always something to explore. The service was outstanding throughout my stay. The staff were friendly, attentive, and always ready to help. Overall, this hotel offers great comfort, convenience, and hospitality. Highly recommended for anyone visiting the area!

”The hotel was in a fantastic location, close to all the popular landmarks. Our room was very spacious and clean, with a comfortable bed and beautiful views from the balcony. The staff were incredibly friendly and efficient, and the breakfast was delicious with many fresh options. We had a truly pleasant and relaxing stay!”

the best hotel ever... the breakfast is super good...so much choices. the environment of the hotel is peaceful, modern and cozy.....

Hotel staff not so warm and friendly. Some do not understand basic english. I was left standing for no reason. Only when i asked what am i waiting for, someone “jumped” in and served me. Room was ok. Comfy bed. I slept well. But towels are were old with frayed ends. Gross. Location is less than 10 mins to Tunjungan Plaza, a popular mall. Traffic is mad so crossing the road is challenging. No bottled water but rooms have pitchers to fill up water from Dispensers outside rooms. Good initiative.

To był zły doświadczenie. Taksówkarz, którego zadzwonił hotel, wyłączył taksówkarz podczas jazdy. Koszt wynosi około 200 000 IDR. Oferował nam 300 000 IDR, co jest takie samo jak samochód hotelowy. Z kwoty, Myślę, że ten kierowca dobrze zna usługę hotelu, zamierzał zatrzymać taksówkarz i obciążyć taką samą kwotę jak samochód hotelowy. Skarga e-mail została napisana do hotelu. Było rozczarowanie, że nie odpowiedział z strony hotelu w ogóle.

Booked the hotel for one night as a stop over place when arriving in Indonesia. I arrived by taxi, and the next day caught the train. I chose this hotel due to the location near the train station. It was easy for me to walk to the train station, though the traffic is very busy and not always stable footpaths - it was ok for me as I had a backpack though would not be very walkable for someone with bigger luggage. I stayed again for one night when returning by train, then flying out of the country. Hotel was nice, staff friendly. On my first night I arrived late in the evening and was able to get vegetarian food from room service. On my 2nd night I ate out in the shopping mall that is located next to the hotel. The room is clean and comfortable. I appreciated the fact that there was a bath tub. Also, I liked that there were no plastic bottles of water; each room has a jug and you get water from the dispenser in the corridor. I did not have time to try out the swimming pool. The restaurant has a morning breakfast buffet with a selection of Asian and Western style food options, including having some items made to order...you can fill up for the day.

We checked in a little late yet staff was very accommodating. Our room was on the 26 floor and it was really spacious for 2 pax. There’s an iron steamer in the room and this is such a win for us who can’t live without iron even during a short trip. It will be better if they provide us the iron board though. Shampoo conditioner and body wash were provided and I wish they provide more hooks in the washroom. It’s a bummer that we only took video of the room but we couldn’t even upload the video here. Went for a short workout in the gym in the morning before breakfast. They have treadmill elliptical bike some dumbbells and bench for you to do some press lol. They have a good selection of breakfast. We stayed so long so that we were able to try everything from the breakfast menu. The best part of the hotel was that it is connected to the Pakuwon City Mall. Shopping made easy 🤭

Check-in and check-out processes were quick and easy. The service was satisfying, and breakfast was delicious. The location is easily accessible. Overall, highly recommended! We'll definitely return if we're transiting through Banyuwangi to cross over to Bali.