5-Star hotele w: Western Visayas, Philippines

When I first arrived, I found the hotel wasn't as stunning as I'd imagined, mainly because the architecture felt too modern and not like a resort. However, the hotel's excellent service soon became apparent. Everyone was friendly and welcoming, which made the vacation feel more like a true getaway. Breakfast was simply amazing. The pool connects directly to the beach and the ocean, and the hotel even has its own private bay. There are three restaurants at the hotel, and the food was outstanding and reasonably priced. The rooms were also quite good. The hotel offers airport transfers, but they're a bit expensive. The location is somewhat remote; while the hotel does provide shuttle service to D'Mall, the frequency is limited.

The best hotel to stay at Boracay station 2, we are given a room beside the pool tho its far from lobby but still we enjoyed it specially the kids, staff are helpful but so sad they dont provide free tote bag anymore but still overall a satisfying and 10/10 experience staying at this 5⭐️ hotel

t’s a good hotel but a little bit tired. We had big room with 2 comfortable beds. The view was so-so- on the roof, but one day we saw monkeys there - it was fun ! The territory of the hotel is very beautiful- a lot of plants, trees and flowers. The staff is very polite, friendly and helps with any questions. The breakfast is quite good - eggs, pancakes, vegetables, fruits, fresh juice, coffee- in common we had all what we need. We like swimming pool - it’s big and beautiful. The beach of Movenpick is good too, but it was bad weather, so unfortunately we couldn’t enjoy it as well. And of course we liked chocolate hour - it was so tasty !

I expected more, especially knowing that this is a 5-star hotel. The linens had visible stains, and there were some cleanliness issues that were overlooked. I reported these to the front desk for future reference. They acknowledged my concern, but they didn't offer to change the linens or send housekeeping to check the room. (I'm not expecting any compensation. It would've just been a nice gesture if they were more proactive.) Room 308 also needs some maintenance. The AC was leaking and wasn't cooling that well. The shower heater wasn't working properly, the vanity chair was broken and almost detached, and the luggage rack near the TV was already worn out and had stains. (These issues didn't really affect my stay that much, but I think they should still be addressed. If another guest, especially a foreigner, stays here, they would definitely complain.) I didn't report these issues, even during checkout, because after my first concern, I honestly felt like they would just be ignored. During checkout, I called ahead and requested for someone to inspect the room so the process would be faster. Unfortunately, it seemed like no one was sent. I waited longer than expected—it was supposed to take around 5 minutes, but it took about 8 minutes. They also didn't give me any update. (I think if I hadn't asked for a follow-up, I would've waited even longer.) On the positive side, the breakfast was good. The Lagoon Bar was also great, especially the server there. (I forgot his name, but he's been working there for about 3 years. 😅) Overall, my stay was good. Hoping my next stay feels more like a true 5-star experience. The hotel has great potential, but I think being more proactive with guest concerns, cleanliness, and room maintenance would make a big difference.

We didn't regret choosing this hotel for our honeymoon. The service was excellent, and the breakfasts were magnificent with a sea view. The infinity pool was a special luxury. The beach near the hotel is well-maintained with beautiful palm trees; we could compare it with neighboring hotels while walking along the shore. There are massage services and shops close to the hotel. The room itself is spacious, and the cleaning service is good. Overall, I recommend this hotel. We took the hotel transfer to and from the airport. We were met and quickly taken by speedboat, and our luggage was carried for us.

⭐⭐⭐⭐⭐ “We had a wonderful experience at this hotel. The rooms were spotless, the facilities were great, and the staff provided outstanding service. The location was convenient, and everything exceeded our expectations. We will definitely stay here again!”

I arrived past 2pm. I finished checking in at around 2:20 PM, i asked if can alreadtly have the room since im feeling so hot already, no Airconditioned in the lobby, they told me check in time is 3pm so okay i waited. A couple arrived around 225 pm, they finished checking in around 240pm, but they immediately assisted them to their room, it was just so unfair that they allowed them and they let me wait. So i went to front desk asked why they allowed the couple to immediately accomodated to their room the front desk officer just gave me the keycard and no explanation as to why they allowed the couple. When i arrived to my room i immediatelt called them and asked why, they told its because i only booked deluxe and that tjey are preparing the room, but upon the room there is no sign of recent cleaning. So dis appoimting and i felt discrimanated. Also there insect crawling amd theres even cockroach.and there is even a stain in the duvet.

This was my second time here, and from the moment I landed and found the staff, I didn't have to handle my luggage at all, even for my departure – it was absolutely fantastic. However, there were some things I wasn't happy with. On the first day, they gave me a room at the very end of the hall, and it had a strange smell. I couldn't accept it, especially since I paid quite a bit for a beach view room. After a long discussion, they could only offer a room with a better view for the next day. Because of the smell, I had to downgrade to a clean transitional room, but the hotel refused to refund the price difference. Ultimately, Trip.com covered the difference, which just goes to show how reliable Trip.com is and how proactively they communicate with hotels, even if the final outcome wasn't perfect. The next day, the view was decent. If you're choosing a beach room, rooms 71-75 have better views, while 77 is an end room next to staff quarters and is very, very poor. As for breakfast, it's significantly worse than when I visited in 2023. There's very little variety, just enough to fill you up, and surprisingly, no pineapple or banana juice. Next time I go to Boracay, I'll definitely hesitate to choose this place again because of the end-room issue. Photo 1 is the excellent pickup service, Photo 2 is the transitional garden-view room. Photo 3 is the balcony view from the end room, Photo 4 is the room I switched to on the second day.

We had an amazing stay at Henann Boracay! The staff were incredibly warm, friendly, and always willing to help. Our room was spotless, spacious, and very comfortable. The breakfast buffet had a great variety of delicious food, and the pools and facilities were well-maintained. The location was perfect, with easy access to the beach and nearby restaurants. Thank you to the entire team for making our vacation relaxing and memorable. We will definitely come back and highly recommend Henann to our family and friends!

I had a wonderful stay at this hotel. The breakfast was delicious with a great selection of food, and all of the staff were incredibly friendly and welcoming. The pool bar was also fantastic—it had a great atmosphere and was the perfect place to relax. I would definitely stay here again and highly recommend this hotel!