4-Star hotele w: Utrecht Province, Netherlands

This hotel's location is quite good: about 10 minutes walk from Utrecht Central Station and next to a long street with shops (including food and Albert Heijn supermarket). The building itself is very charming and beautiful. While I was there, renovations were ongoing. This did not disturb me at all, except that the available signage to the reception was not sufficiently clear and there was no signage from the reception back to the exit. The hotel staff was friendly and seems to care about the hotel guests. However, the hotel room itself was poorly designed. The room was very cold as it only has a single air conditioning unit that serves as heating. This is inappropriate for the Netherlands given the humid and cold winter climate. The first night, I almost got no sleep because of this. The lack of warmth seems to be a common issue in the hotel given that another hotel guest reported heating in their room not working when I checked in. The room's floor is also very cold, and no slippers are provided (can't wear shoes inside as it was raining and the whole room would get wet as the room did not have a doormat). Another issue is that the room is tiny but also badly designed so that there is no proper space to actually sit and read a book or get some work done (I was traveling for work). My room was on the ground floor with big windows on both sides, which meant I needed to choose between zero privacy (open curtains) or a dark room (closed curtains). There was also quite a bit of noise coming in from outside the hotel. In the bathroom, there is no shower curtain, which means that the toilet gets completely wet once you take a shower, which is pretty inconvenient, especially given that only one big towel and one small towel is provided, so that I had no tools to dry the toilet after the shower (and again, without slippers, my feet would get wet going to the toilet, which is also not convenient). Altogether, unfortunately, I cannot recommend this hotel, even though I had been looking forward to my stay there as I had heard it is a beautiful place.

Overall, we had a very good stay. The location was excellent, very close to the city centre, and parking was easy and convenient. I also really appreciated the small touches in the lobby, such as sweets, apples and water for guests. These details created a welcoming first impression. The bathroom had a little wasted space and no shelving to put toiletries. Unfortunately, there were some security concerns that the hotel should take seriously. At check-in, our room number was said out loud by the front desk clerk, which should not happen for guest safety and privacy reasons. A second issue was the handling of an additional room key. When I asked for another key, only the room number and name were requested. No ID was checked and no other verification was carried out. That makes it too easy for someone to potentially request access to a room. The most concerning part was that a housekeeper took my active room key with her. If anything had gone missing and that key had been used, I would have had no way to prove that I was not responsible. This felt like a serious staff training issue and something the hotel should fix immediately. With better staff training around room numbers, key handling and identity checks, this could easily be an excellent hotel.

I booked with Trip.com and chose the wrong dates. Upon asking the hotel staff to change it I was informed that trip.com did not allow it and vice versa. I am a business and leisure traveller who travels at least 15 times a year. My business on *********** has never had such a problem. Never using this service again.

The hotel is close to the central station, the rooms are spacious, and the breakfast is good, with smoked salmon. The service is also excellent; the staff are friendly, and luggage storage is free. I've stayed in hotels for over 20 days while traveling in Europe these past two years, usually choosing three- or four-star hotels since five-star ones are out of my budget. This is the first hotel I've ever seen that provides five items in the bathroom: shower gel, shampoo, conditioner, hand soap, and body lotion. I was practically moved to tears! Oh, and there's a pair of disposable slippers too, which is a rare treat. Park Plaza Utrecht, you'll be etched in my memory!

I had a wonderful stay at Crowne Plaza Utrecht - Central Station by IHG. The location is unbeatable—right next to Utrecht Central Station and within walking distance of the city center, shops, and restaurants. The room was modern, clean, and very comfortable, with excellent soundproofing despite the central location. The staff were friendly, professional, and always willing to help. Check-in was smooth, and the breakfast offered a great variety of fresh and tasty options. I especially appreciated the convenience of being connected to Hoog Catharijne shopping center while still enjoying a quiet and relaxing stay. I would highly recommend this hotel for both business and leisure travelers visiting Utrecht and would gladly stay here again.

I stayed here while visiting Utrecht for a rave, and honestly, it was the perfect choice. After an incredible night out, coming back to such a clean, comfortable, and welcoming hotel was absolute bliss. The bed deserves a mention — it was the most comfortable bed I’ve ever slept on! Especially after hours of dancing, it felt like laying in heaven. The room was spotless, the staff were friendly and professional, and the whole place had a really calm, relaxing vibe. I couldn’t have asked for a better place to recharge after such a great event. Highly recommend this hotel to anyone visiting Utrecht — especially if you’re here for a night out and want somewhere peaceful and pristine to crash afterwards!

Facilities: relatively new, easy to use, Hygiene: ok Environment: good environment, relatively quiet. Close to the lake, the sunset is very beautiful Service: rich breakfast, good makeup mirror, not friendly to women. 、ccccv

This hotel is far from the city centre, but there’s a bus from Utrecht Central Station (Bus 73). The hotel was cheaper than hotels in the city centre, that’s why we chose this instead, haha. The room style was retro 1980s, but everything is fully functional, so it doesn’t matter to us. The room size was big too, and there’s a bathtub. Breakfast was quite OK, and since it’s not easy to find anything to do in the morning in Holland since most shops and restaurants are still closed before 10 a.m., we just added this last minute for €19.50/pp. Next time, it’s better to book a room with breakfast when staying in Holland. I always forgot this.

Our stay at Hotel 2L was simply perfect. The staff provided warm and welcoming service, the rooms were very clean and comfortable. An experience I would gladly recommend!

Excellent location with easy access to the train station and walking distance to city centre and Exhibition halls. Umbrellas available from hotel in case of rain showers. Great breakfast served in ground floor