Hotele z: Gym w Catalonia, Spain

„It’s located in the city center, we couldn’t find any other good hotels , room is small. Breakfast is simple. And parking was full so we have to find another parking lot which was a big trouble for us when it’s midnight.”

„Great hotel would visit again, staff are very friendly and can't do enough, hotel very clean and close to tram”

„The hotel is located in a great place. It is close to a metro stop - Vallcarca and the bus is also easily accessible. From the reception to the restaurants, everyone is very welcoming. Jose, the head waiter at breakfast is truly estupendo and we all loved him. There is also an excellent bar on premises. We will definitely stay there if we come back to beautiful Barcelona.”

„The service was fast and they will very attentive. Amazing experience. Really happy to choose this hotel as my first trip to Barcelona 🤗 if there is taxi service it will be even nicer although there is a taxi stand opposite the hotel and Uber app in the country. it still very difficult and time wasting. Overall I will still come back again because of the hotel amenities and services. 🤗”

„One of the best location in Barcelona. It is the center of many tourist spots and there are many restaurants, cafes, shops near the hotel. And room was very clean and well-maintained. The pool area was also very relaxing and the staffs were very kind, especially a man at the bar.”

„A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.”

„The balcony was superb! Would have appreciated if they have more tissues! Very convenient location with lots of shops and restaurants around, even 24hr supermarkets!”

„The facilities looked too old for a 5 star hotel. Even the coffee machine was too dirty so I had to wash it many times b4 I used it. The stains were hard to get off.. Locationwise, Its a little away from the main area. It wasnt too bad. The staffs were nice but next time if I visit Barcelona, I would stay at a hotel close to pl. catalunya where the airport bus stops. It was tiring to carry my luggage all the way to the bus station 🫠”

„Hotel muy señorial, bonito, habitaciones y baño amplias. Piscina y Spa. Desayuno buffet muy completo y rico. Restaurante con menú, te dan la opción de que sí el día de salida, reservas un tratamiento o comida restaurante, te dejan la habitación hasta las 18,00. Una maravilla para poder aprovechar el día.”