Hotele Hot Springs w: Hyogo Prefecture, Japan

The hotel room is very lovely. Do take advantage of the cheaper overnight parking at the hotel if you are driving. I parked elsewhere and the overnight parking fee is more than parking at the hotel. The breakfast buffet is simple but very delicious. The service is also very good. The hotel is also a participating hotel for the luggage delivery service. It saved me from the backaches of carrying the luggage by myself.

One of the best experiences in my life. The view from the windows is incredible. Kaiseki dinner was awesome (requires booking in advance, though). Modern yet real onsen. The staff is extremely polite and helpful. The only problem: bad private bath condition. But nothing critical.

500m from kobe tower. We select this hotel because there is japanese style room with public Onsen available. Big room for 4-6 members can be fit. I recommend the hotel team to clean the air con as so many dust but there is Air humidifier machine set up inside the room too. Thank you and we love it.☺️

The service was a little short of. I read reviews that they are very friendly but i felt that it’s not like this. I felt they were very curt in the way they speak and look tired. Nonetheless, the location was good. Just right at the side of the Chinatown. The hotel is very budget not matching to its price, considering that I’ve been to 4 hotels during my stay. The lights goes off quickly at the foyer. The water flow was small. But it’s ok, it’s eco-friendly i guess. The miso soup at breakfast was the yummiest. The carpark was expensive and they will charge you if you arrive early or leave the car at their carpark accordingly after the check in and out hours. This is understandable but this is where the hotel lost some sense of touch here.

Even a bit far from station, Very nice and clean room. Service is excel create a friendly and world class ux. Really love this small town.I promise to come back again and again.

We had an absolutely wonderful stay at this hotel. From the moment we arrived, everything about the check-in experience was smooth and professional. Special thanks to Hiro, who assisted us during check-in. He was extremely professional, spoke excellent English, and gave us a very clear and thorough explanation about the hotel facilities and our room. His service made us feel very welcome and comfortable right away. The room was beautiful, clean, and well prepared, and all the facilities were exactly as described. Honestly, everything about this hotel - from the service to the atmosphere - was close to perfect. This was one of the best hotel check-in experiences we've had. We would definitely stay here again and highly recommend this hotel to others.

My non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room. One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon. I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business]. The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel. The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel. I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)

Arriving at night, you'll need to walk for around 10 minutes from the train station to reach the hotel. They offer a free ride to the station only after check-out, so if you want to explore the area before leaving, you'll need to store your luggage at the station. The hotel is overall very nice, comfortable, and offers a substantial breakfast.

Hanamusubi Ryokan has been our favorite place when we plan our trip to Osaka region. We always book the same room with our private onsen so we can soak ourselves unlimited times a day while enjoying their cuisine both in the evenings and mornings in our room. Although we see some minor changes in their overall operation, their standards of service remain high and we couldn't be more satisfied during our last stay as well.

2泊しました。駅前でとにかくアクセスが便利。伊丹空港からも近く、宝塚観劇以外の観光でも梅田（大阪）まで30分ほどで行けますし、山あり川ありの自然溢れる街にマッチして良いです。 ホテルには温泉もあり、そもそも温泉の街だった宝塚をしっかり意識しています。夏の夜はビアガーデンも営業しています。 お部屋のお掃除も行き届き快適。朝食は和、粥、洋の三種から選べます。わたしは和を選びました。