Hotele Hot Springs w: Istanbul Province, Türkiye

The rooms were, as always, very comfortable, and the bathroom system was excellent. The hotel view was also beautiful, especially from the breakfast restaurant, in the innermost corner, where you can see the strait – truly a delightful breakfast experience. If I had to pick a downside, it would be the surprisingly strict security check to enter The Ritz-Carlton in Istanbul, where both people and bags have to be scanned! I later found out that many diplomats stay here… so… you get it. The hotel provided various chocolates, as shown in the picture. The toiletries cost 45 Euros per bottle if you take them home, but you can use them freely inside the hotel. There were many old maps of Istanbul in the hallway, and my child spent a long time studying them with great interest.

This hotel boasts a distinctive Turkish design throughout. The building we stayed in had a small inner garden with a bar, which was lovely. Unfortunately, we visited in winter when it was too cold, so we couldn't truly enjoy the garden's ambiance. I imagine it would be very pleasant to sit there in the summer or when the weather is milder. The hotel's location is absolutely superb. It's about a 2-minute walk to Hagia Sophia, 2-3 minutes to the Blue Mosque, and 5-10 minutes to the Basilica Cistern. Most of the main attractions are concentrated nearby. We did almost all our sightseeing on foot: Hagia Sophia in the morning, then the Basilica Cistern, back to the hotel for a rest, off to a museum, another break in the room, and then the Blue Mosque. The entire itinerary felt very relaxed and convenient. You can also walk to the Grand Bazaar and Süleymaniye Mosque, so the location is a huge plus. We stayed in a one-bedroom suite, which was quite spacious and comfortable. However, there were a couple of drawbacks: firstly, the ceiling was a bit low, which made it feel a little confining after a while; secondly, while the window could open, it only opened a small amount, and there was an ornate design outside, so the overall natural light and ventilation felt a bit lacking. Additionally, our room was close to a small street below, and the noise was quite noticeable. There were staff activities during the day, and pedestrians passed by in the evenings and early mornings, making it generally quite noisy. This was a significant downside of our stay. I suspect rooms closer to the inner garden would be much quieter. There's a Chinese restaurant within walking distance of the hotel. The food was average, but it's an option for Chinese cuisine when abroad. There are other restaurants nearby, but we didn't try them all this time. It's worth noting that vehicles cannot pull up directly to the hotel entrance; they have to park in a nearby parking lot. Drivers contact the hotel in advance, and the hotel arranges a shuttle service, which was generally well-organized. Overall, the hotel's biggest advantages are its prime location and its distinctive design. It's ideal for those who want to explore the main attractions of the Old City extensively on foot. If you're sensitive to noise, I'd recommend prioritizing rooms facing the inner courtyard or garden.

Overall, my stay at this hotel was excellent. The location was perfect, the facilities were outstanding, and the hotel offered a very convenient feature: the basement level is directly connected to two shopping malls, which made shopping and dining extremely easy. The rooms, cleanliness, and overall atmosphere met the standards expected from a five-star hotel, and I was very satisfied with most aspects of my stay. However, my main concern was the reception staff. I found their attitude unprofessional and unfriendly. For a five-star hotel, I expected a warmer welcome and more courteous communication. The staff rarely smiled and sometimes spoke in a rough manner. One particular incident was disappointing. I asked a receptionist whether the minibar items were complimentary or chargeable, and I was told in a dismissive way that they were free. However, during checkout, I was informed that the minibar items were not free and I was charged approximately $60. This created an unpleasant ending to an otherwise enjoyable stay. Despite this issue, the hotel itself is very good, but I believe the reception team’s professionalism and communication need improvement to match the quality of the property.

Mola İstanbul is an absolute gem! From the moment we stepped in, we were greeted with warmth and hospitality that made our family feel right at home. The atmosphere is inviting, cozy, and perfectly suited for families—whether you’re looking to relax, enjoy a meal, or simply unwind after exploring Istanbul’s bustling streets. What truly stood out was the staff. Polite, attentive, and genuinely eager to help, they went above and beyond to ensure our experience was seamless. From offering thoughtful recommendations to accommodating our needs with a smile, their kindness added so much to our visit. I’m thrilled to have discovered Mola İstanbul—it’s a haven of comfort and joy in this vibrant city. If you’re looking for a place where quality service meets a family-friendly vibe, look no further. We left with full hearts (and stomachs!) and can’t wait to return. Highly recommended! Also thank you very much Ms. Rahma and Nisanur for your patience, guidance and kindness for all time we stay..

The hotel boasts a good location, very close to the T1 tram station. It's within walking distance to the mosque and Hagia Sophia. There's a coffee shop nearby, which is a great option for breakfast if your stay doesn't include it. There's also a Kash handmade soap shop close by, perfect for souvenirs. I booked the most basic room type. The room was quite small, but the bathroom was huge, which made for a strange layout. It did have a balcony though. My friend's room layout was more standard. Around 6:30 AM, the call to prayer was extremely loud. I didn't know about it the first day and it woke me up with a start. The night shift receptionist was handsome and very nice. He was happy to answer all our questions and even gave us good advice on where to exchange money. He was very helpful with directions. There are plenty of dining options nearby. Aside from the small room, everything else was great.

good price, healing water. We are waiting for more promotion for trip.com. They are trying to understand what client needs. thanks for your help for the stay.

We stayed from 31 December to 2 January, and it was a truly lovely experience. The staff were exceptional — every single person was warm, kind, and welcoming. The manager was especially wonderful, and even her two dogs added such a homely, comforting touch. We felt safe at all times, which meant a lot, especially over New Year’s Eve. Our room was clean, comfortable, and beautifully kept. We also enjoyed excellent wine during our stay. The location is fantastic — within walking distance of Galata, Galata Tower, and Karaköy, and on the 31st we were able to walk safely to the Karaköy waterfront to watch the fireworks.

The hotel seemed decent at first glance, but the price is significantly inflated. Our room was on the 14th floor, thanks to the reception. Upon entering, we found a broken mug and glass, which were only replaced on the third day. The staff tries very hard, to the point where it feels overbearing, almost like you're being watched. The bed was uncomfortable because the mattress was old and saggy, with two thick, mismatched mattress toppers piled on top, making it feel like sleeping on lumps. The carpet in the room was dirty, and the windows were filthy. The hygiene product bottles were old, with worn-off labels, indicating they're not replaced but simply refilled. This is unappealing, and it's unclear what they're refilling them with. The location is convenient. The staff is friendly, but getting information about where things are, like the cafe, pool, and sauna opening hours, was difficult. Breakfast for all 8 days was monotonous and very sparse. Common areas, however, were clean throughout.

The hotel is beautiful, and the restaurant is also fantastic! But the right side of the hotel is next to a nightclub, which is just awful. I chose a superior room, and everything was great! But the music blared until 5am! We arrived from another country late in the evening and couldn't sleep all night because of the nightclub's blaring music. Our balcony overlooked the nightclub.😂, and we could hear the music in our room as if we were on the dance floor ourselves.🕺🏽💃🏻 The next day, I asked to change to a quieter room. They gave us a standard room, which was smaller than the square meter and had no dressing room or bathroom, but we were complimented with Turkish sweets and fruit. (Remember, I paid for a superior room.) The hotel is very aromatic; there are aroma stations in the hallways, and by the second day, the smell was making me feel sick. The breakfasts are incredible. Novikov is Novikov, even in Africa ❤️🔥  The bar in the evening is superb! The restaurant staff are lovely and always smiling💓 Just don't take rooms on the right side of the hotel.

The location is very good, very close to the blue halal color, we can't find it at night, we have to get in. The staff was very welcoming, and we arrived in the early hours of the morning! However, there are not many English speakers. Give you a bag, help plan to go out to play, find rental and so on. feels good! However, the hotel is not big, the infrastructure is average! The 4th floor platform overlooks the sea, the Sophia church and the mosque. Seagulls are always visible. Recommended, recommended! ! !