Hotele Hot Springs w: Oita Prefecture, Japan

Location of the hotel is great. I came from Hiroshima. The journey is very long. I stayed 3 nights here. Breakfast was kinda okay, they have alot of spread. I paid for 1 x breakfast at 3300 yen. Personally i feel the price can be lower. Afew items to highlights were Tempura prawn, mentaiko, corn soup, soba and grilled beef. They have welcome drink (tea/coffee/soft drinks) for certain hours. Topup 1000 yen you can get unlimited alcohol. The location of the hotel is excellent, close to the station. And also they have 2 properties . Next to each other. There’s 6 laudry machines. A sky pool, sauna and indoor bath (onsen). I can see the hotel emphasis/uses alot of technology . Your door card can be paid for many things (laundry and vending machine) including partner restaurants outside the hotels. Where you can charge the expenses to your room. There’s a touch pad in the room, for you go control lighting, air conditioning , check hotel information and even control the TV. The only downside is the touchpad is very bright. It takes too long for it to go into idle mode. The cast and mirroring was lagging for me. As for the wifi, i find it weird that it only allows in my room. I had not as for the hotel wide wifi, not sure if there’s one. The room wifi was okay. The pool on the roof was great . You can see almost the whole beppu. Sadly I did not take photos of it. It was very chill . I would definitely stay here again just for the pool and onsen. The room clothes hangers were kinda little. There’s only 4 of them. The ice machine is at L2 inbetween the fitness center and the laundry. I would like to suggest to relocate it. As it is located directly next to the smoking room. And both times I am there to collect the ice with the cup provided, I almost out of breath from the cigarette. The Washing machine had locking mechanism on it, so other guests would not take your clothes. Select checkout was brilliant, they have 2 counters for it. I ate a breakfast, did 2 laundry and one vending machine. It was calculated perfectly. The staff at the reception were very helpful . Overall the stay was good! Will stay again if I am in Beppu. Thank you .

I had a great time at Kannawaen with my family recently! We booked 2 rooms at Superior Japanese Western Room With Open Air Bath, with breakfast option. Parking was easy and spacious, everyone at the hotel was very kind and professional, room was very nice, clean, warm with nice views. I don't have much complaints except for check-out was done through a machinery method and the hotel only had one machine at the check-out area. FYI they also had employees who could speak English, which was great for forigners!

The check-in process was smooth. There was no room card provided; instead, I was given a password to access my room, which was stated on a formal document. Be sure to take a photo of the password and keep it safe, as you’ll need it throughout your stay. Since there is no room card, there is also no formal check-out process—simply vacate the room by your designated check-out date and time. The room was spacious and well-equipped with full amenities, including a water dispenser, clothes-hanging space, a balcony, a TV, and a bathtub. There was no housekeeping service during my stay, so you’ll need to keep the room clean yourself. However, the hotel staff kindly placed fresh towels and new amenities in a basket outside the room daily for guests to use. The hotel is located near Beppu Station, although it requires a bit of walking to get there. A Don Quijote (Donki) store is conveniently located just opposite the hotel. For convenience stores, you’ll need to walk a little further in the direction of Beppu Tower. The hotel also offers a welcome drink at the lobby and has coin-operated laundry dryers on the first floor. Additionally, there is a washing machine available in the room. Overall, I would recommend staying at this hotel.

A lovely relaxing hotel right on the Beppu beach road. There was a definite air of old seaside town about the place and it was very chill - the onsen in the hotel itself was very nice and wasn't at all busy when we were there. The breakfast however did get quite crowded with tour groups so going down later worked the best for us - if you had to go in peak time there was often a queue. The room was compact but very comfortable and had all the things needed for a comfy stay. Staff were lovely and the japanese pj's provided we're a nice touch. Fantastic location for traveling around beppu as well as arriving from Fukuoka and leaving to Oita airport. The hotel is right next to both bus stops.

The hotel is situated 15 minutes taxi ride from the Beppu station. So we have nowhere to go that night. But it's good enough to have hotspring and drinks in the hotel. The staff is very polite and can explain what you can do in English. Then you were lead to the room and tips rejected. We booked the Kaiseki dinner and breakfast. The dinner time is either 6pm or 6:30pm and the breakfast time 8am or 8:30. The dinner is good but maybe my expectation is quite high, it didn't reach my expectation, especially for the sashimi. For the onsen, there are 4 private onsens and 2 public. One of the private onsens is closed. Therefore we can use 3. You can use the private onsen when it is not occupied. Just lock the door and turn the plate to the other side. But all the onsen are closed by 12 midnight. And there is a room with free flow beer and soda, but it closes at 10pm. Don't drink beer before taking hotspring. There is also an onsen in our room which can be used anytime. It's hot at night but not so hot in the next morning. Overall, the view is good. The staff is good. The food is good (just not so great) and the onsens are good. Beppu is a good place to stay a few days more

The hotel is very impressive, and the overall experience was excellent. The staff speak English and provide excellent service. They also offer complimentary wine and drinks during happy hours, allowing us to relax and enjoy them after the onsen.

Walking distance within 5 mins to JR or bus station . Very convenient with lot of restaurant nearby . Plan ur trip without hassle for logistic . U wan JR , just 5 min , u wan main bus terminal , just 5 min . Am definitely will stay again if i revisit beppu again . Last a full skincare regime for free at lobby . Least ur hassle to bring all . Remember if u stay here no need to bring ur skin care ya .

The hotel itself is a bit older, and you can definitely feel its age in some areas of the property. That said, it still maintains a certain traditional charm. One thing to note is that the location isn’t the easiest to access on foot—you’ll really need a car to get around comfortably, especially if you plan to explore the surrounding area. What truly stood out during my stay was the restaurant staff. They were exceptionally helpful, attentive, and warm throughout my visit. Their hospitality made the dining experience one of the highlights of the hotel. The meals were well-prepared and thoughtfully presented, adding a special touch to each day. Overall, while the facilities could use a bit of updating and the location is best suited for travelers with a vehicle, the kindness and service of the restaurant staff made the stay worthwhile.

Hotel was about 15 mins walk from Beepu station. Hotel style and amenities was very old school japanese. Good breakfast was individually served. Room was huge for 3 persons. Extra bed was a futon which was not comfy. The sea view was amazing and beautiful. Room amenities is typically japanese style. English speaking reception and breakfast staff was very courteous, efficient and attentive. Had a ensuite onsen which we liked very much. Overall experience at this hotel was great and satisfying.

Very nice and comfortable hotel. Private spa and bath. Yummy dinner and breakfast. Environment make us more relax. We enjoy so much.