Hotele Hot Springs w: Shiga Prefecture, Japan

Bardzo dobre doświadczenie w Mercure Lake Biwa. Wysoki standard hotel z wielkimi widokami i jakości usług. Mimo, że było wielu gości grupowych, wszystko było dobrze zorganizowane. Dzięki mojej karcie Accor, mogłem korzystać z dobrych korzyści, które były bardzo doceniane. Są również przyjazne dla rowerów !

Ryokusuitei’s environment, service, and facilities were excellent. Our pre-stored luggage was promptly delivered to the room. The private bath room included breakfast, which was delicious with many options, plus a small stove to grill seafood yourself. While the private bath isn’t completely secluded—people in a building across, though quite far away, can see in—the stunning view of Lake Biwa more than makes up for it. The large public bath is open nearly 24 hours, featuring a relaxing lounge area afterward, free ice cream, and complimentary coffee in the lobby during the day. Upon check-in, we received shopping discount coupons that could be used to purchase small towels, scented balms, and storage bags.

Hotel is fancy and clean. Love the Japanese style room and also the hot spring included in the hotel. We check-in late at 8pm and we felt warm welcome by the concierge staff as the staff helped collect our luggage’s and arrange sending them to our room. The check-in staff are inflexible on the late check-out request and she seems only wants to sell the membership account. It’s a bit hard feeling of the way she tell us a BIG NO if we don’t join the membership for the late check-out. End up we didn’t request it anymore as we didn’t like been “force” to do so.

The free call service from the station is very convenient for travellers who come to stay but not driving. Both the breakfasts and dinners are excellent. The in-room onsen with jacuzzi and the beautiful landscape is spectacular. The public onsen is also clean and well maintained. The only flaw is tv in the room is rather old and would appreciate an upgrade.n

The room itself has a bathroom sink which is pretty convenient. Not expecting much given the price but it did have everything u need for a basic sleep. Surprisingly the public bath is just hot water not onsen.

I loved everything about this hotel. The cleanliness was outstanding — easily one of the cleanest hotels I’ve ever stayed in. The staff provided great service and were always helpful and friendly. The hotel offers a shuttle bus to the train station, which made getting around very convenient. The food was delicious, especially the breakfast, with good quality and variety. The highlight for me was the hotel view — absolutely beautiful and very relaxing. Overall, the stay exceeded my expectations and I would definitely come back again. Highly recommended!!!!💕💕💕🎀🇯🇵🙌🏽

This is the best spring hotel motel that i stayed in my trip, a totally relaxing place. Well planned. Even we were late, the staff still waited for us. Thank you.

The hotel is wonderful and the food is fantastic. The room is comfortable and feels new. The hotel offer shuttle service to two different train stations. I highly recommend this hotel, I'd love to stay here again.

It was a great stay at this ryokan! The hotel is able to arrange a car to fetch you from the JR station. You can call them using a dedicated phone at the station which is used to contact the different ryokans. The car arrived in 10mins or so. The ride to the ryokan was also less than 10mins. The hotel also fetched us to the station on the last day of our stay. The ryokan itself is homely and cozy. We were greeted by an english speaking staff who introduced us to the amenities of the ryokan. There was also a nice welcome tea and matcha chocolate. Our bags were brought to our room as well during this time. The room is spacious and cozy. The hotel prepared 2 welcome biscuits in the room which was a nice personal touch. The room has a nice living room and a great view of Lake Biwa. Recommend to catch the sunrise over the lake! There are 2 normal beds as well as futon beds (need to set up yourself). Both are comfortable. The hotel also prepared pretty yukata for both female and male guests which you can wear during the stay. There are 4 different designs for ladies, and one design for the guys. You can request for different size if the one in the room doesn’t fit you. There is also a full length mirror and a mini dressing area at the side of the living room. It was fun dressing up in the yukata! The toilet, basin, shower and hot tub areas are all separate. The toilet is a little small, but the basin and mirror area is very spacious. The shower area is quite small as well and the shower head is rather low so you need to hold the shower head if you wish to wash up while standing. There is a small stool given for you to sit down though. The hot tub area is semi-outdoor and you can see Lake Biwa. But it is quite small (only good for one person). It was too cold so we didn’t use the hot tub. Instead, we booked the private onsen for 50mins. The private onsen has a private toilet and dressing area which is equipped with hairdryer, body lotion etc. There is a water dispenser as well if you need to hydrate yourself. The onsen area has a washing area, and the hot tub area is spacious for 2 person. There are privacy screens around the onsen area but there is a small gap to let in cold air for ventilation. Wish there is a good view from the private onsen but it was still enjoyable! Dinner and breakfast was Kaiseki style, and the meals were one of the highlights for my husband and I. We really enjoyed the courses which are clean tasting yet wholesome, fresh and flavourful. It was such a sumptuous treat! The ryokan also has a souvenir shop if you wish to buy anything back. Overall, my husband and I really enjoyed the stay here and we agreed this was one of the main highlights of our 12 days trip in Japan. Highly recommend!

Hotel at Hikone when we are driving around Biwako. We had a Japanese-style room with a view of the Lake. We did not have time to go to the public onsen but the in-room bath was great too. The food was unexpectedly delicious as well!