Hotele Hot Springs w: Yamagata Prefecture, Japan

Overall the experience was average. For the same price at other hotels I've been to, the service, room quality would have been much better. The facilities are generally aged. The room was old a bit dusty and some parts of the tatami floor had sunken in. Service was pleasant. Few important things to note: - poor ventilation at meal times meany the whole hotel and your room would smell like meat. - shuttle service only for to and from the bus station. (Most other hotels provide shuttles to the ski lifts) - the ski lifts are about 10-15mins walk away with full gear on (boards, etc)

My biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience. However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay. The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.

kids play area helps my kid away from watching ipad. the staff is amazing. Meal is ok only, not as good as others but the price tag is much lower. and central location is its best selling point to me! I recommend.

藏nice Onsen ,nearby walking to zqo repeway ,food restaurants, Friendly staff ,even we dont know japanesse but they very good translated and try to let us understand the way. 7free Onsen by the hotel just take bucket go enjoy ,own hotel Oso have.nice view from room snowing comfortable

It’s quite a big hotel, 3 buildings are connected and there are many rooms. The rooms are a bit outdated but still maintained well. Service was good and flexible. Transportation to the village is quite necessary when the roads are covered by snow, especially with luggage. They have free shuttle bus which is great. Best parts: 1. Dinner semi-buffet has unlimited alcoholic beverages including local sake, draft beer and wines. 2. Ski & board rental shop is right outside of the hotel. Although hotel only accept cash for the lift ticket, you can rent the gear (rental shop accepts credit card) and ski down the hill (20sec) to the cable ticket counter to buy ticket, pay by credit card. The location has lifts 5,6 and cable 4

The hotel is conveniently located equipped with both public and private onsen. It offers free drinks all day around and good dinner. It even allow me to alter the standard menu to suit my eating habit. The lobby has sofas allowing customer to sit there and watch the scenery outside through a glass pane.

九州から旅行でこちらに宿泊しました。 快適な時間を過ごすことができました。 スタッフの方たちも穏やかに出迎えていただきホスピタリティー溢れていました。 お部屋も綺麗に整えられており、冷やしたおしぼりが冷蔵庫にあったこと、浴衣も選べることなど清潔で大満足です。 お風呂も大浴場は髪の毛一つ落ちておらず明るく、とても清潔感あり、お湯も気持ちよく、いつもなら朝に入浴しないのですが、つい入ってしまいました！ そしてお食事も夕食、朝食と大変満足です！優しいお味で量も多くもなく、少なくもなくちょうど良かったです。 ラウンジもゆっくりと過ごすことができました。グレープフルーツジュースがとても美味しかったです！ ホテル全体が細かな心配りがされていると感じました。 また、泊まりたいです。良い思い出になりました。ありがとうございました。

老舗高級旅館だけあり設備も接客も全く問題ありません。 ただ、一つ気になったのが夕食時指定の時間に食堂に行ったが凄く待たされた。浴衣の袖を留める紐みたいなのがもう無かった。たまたまだったのかもしれないが、滅多に行けない高級旅館なので凄く残念でした。

료칸이 하고싶어서 큰맘먹고 개인탕있는 곳으로 예약했어요!! 센다이 특성상 다 먼 거리인거같아 차를 렌트해서 갔어요 생각보다 너무 친절하시고 시설이 너무 좋아요 공용탕도 있고 무엇보다 조식 석식 너무 맛있게 먹었어요 매일 다른 메뉴가 나와서 먹는 재미도 있었어요 한국인 후기가 별로 없어서 걱정했는데 기대이상이였어요!!