Hotele Hot Springs w: Yamagata Prefecture, Japan

Charming onsen hotel located 5 min drive from Kaminoyama station. A shuttle pick up can be arranged with the hotel ahead of time available from 1430-1800. It’s a relatively dated property but well maintained. A small public onsen with a rotenburo, and a small private onsen within the room comfortable for two. The spring water through the property is the same. Meals provided are extensive, balanced and nutritious featuring local specialities like yam, Yamagata and Yonezawa beef. Drinks are offered at the lounge in the afternoon from 1700, morning coffee and tea available from 0800. Overall a comfortable and luxurious stay.

Overall the experience was average. For the same price at other hotels I've been to, the service, room quality would have been much better. The facilities are generally aged. The room was old a bit dusty and some parts of the tatami floor had sunken in. Service was pleasant. Few important things to note: - poor ventilation at meal times meany the whole hotel and your room would smell like meat. - shuttle service only for to and from the bus station. (Most other hotels provide shuttles to the ski lifts) - the ski lifts are about 10-15mins walk away with full gear on (boards, etc)

kids play area helps my kid away from watching ipad. the staff is amazing. Meal is ok only, not as good as others but the price tag is much lower. and central location is its best selling point to me! I recommend.

雖住宿含一泊二食價格近2萬台幣，但親身體驗後真心覺得這家飯店值得… 一，入住時，由專人將行李送至房間，房客可在一樓大廳邊欣賞日式庭園美景，邊喝著飯店精心準備的咖啡/ 綠茶/抹茶/飲料等，此時已感受飯店的用心! 二，晚餐及翌曰早餐可預選用餐時段，且可與同房房客在小包廂裡用餐，且有專人服務，餐點精緻好吃自不在話下，食材均用精美日式小器皿盛裝，一整個體驗下來，心中自覺花這個錢值了… 三，室內外都有溫泉池，且真的是溫泉流淌其中，戶外池很有日式風格，能在下雪天時，上冷下熱地浸泡在溫泉中，真是難得的人生享受! 四，整間飯店只有22間房， 地板都是榻榻米，美景加好湯真的很能讓旅客靜心放鬆地感嘆人生夫復何求啊!

My biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience. However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay. The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.

老舗高級旅館だけあり設備も接客も全く問題ありません。 ただ、一つ気になったのが夕食時指定の時間に食堂に行ったが凄く待たされた。浴衣の袖を留める紐みたいなのがもう無かった。たまたまだったのかもしれないが、滅多に行けない高級旅館なので凄く残念でした。

The hotel has a private onsen that can be booked once per day per room. It was relatively clean, but the room was small. Would book the tatami if there is not too much price difference.

Even though we called the hotel stating that we would be late for the check-in and dinner as there was heavy snow in the highway. The staff postponed it to 730. However, the snow was so heavy, we lost our way in town and we arrived at 8:10. The staff saying that we were too late and rejected to provide any food for us. we had to walk downhill to the town to find our own dinner. however, on the second night of our stay, we noticed that the other guests were having dinner at 9:10 when we passed by the restaurant. We know that we were late, but I believed that hotel is in the hospitality industry, the staff have to be considerate to the guests. as we were not meant to be late on purpose, just because of the bad weather outside, we couldn’t drive fast. We were in the highway 2 1/2 hours without any food and drink in the hope of arriving on time.

大変素晴らしいおもてなしをありがとうございました。お料理も上品なお味で最高に美味しかったです。 チェックアウトまで何度も温泉に浸かってしまいました。 実は洗顔料を持っていくのを忘れたのですが、お湯でもお肌がツルツルになりました。泉質が凄く良いのでしょう。 お店の方も皆さん暖かいお気遣いで、ここに泊まって本当に良かったです。 次は二人で泊まりたいです。

It’s quite a big hotel, 3 buildings are connected and there are many rooms. The rooms are a bit outdated but still maintained well. Service was good and flexible. Transportation to the village is quite necessary when the roads are covered by snow, especially with luggage. They have free shuttle bus which is great. Best parts: 1. Dinner semi-buffet has unlimited alcoholic beverages including local sake, draft beer and wines. 2. Ski & board rental shop is right outside of the hotel. Although hotel only accept cash for the lift ticket, you can rent the gear (rental shop accepts credit card) and ski down the hill (20sec) to the cable ticket counter to buy ticket, pay by credit card. The location has lifts 5,6 and cable 4