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Opublikowano16 wrz 2025
KitMee
Location is superb. A few mins walk if coming by coach. Located in Cardiff centre. Super convenient from banking, shopping to F&B. Happening street. 10mins walk or so if going to Cardiff Central train station. Good security where u need room access card to enter each floor room and also into hotel building which is inside an arcade after 7pm. Friendly n helpful staff. Clean n spacious room different furniture configuration for our 2 rooms booked. . Clean n new towels. AC room with mini fridge n a safe deposit box but mind isn't working though. Complementary Welcome drinks n snack in mini bar which only found out later on upon inquiry of Mineral water. Laminated floor which is a super point for us due to hygienic reason. Bathrobes provided bathroom will get wet easily coz without a door. . Toiletries n disposal slippers provided upon request. Body lotion, body wash, hair shampoo n conditioner provided. House keeping should be more thorough. Wastebin in bathroom not emptied for our 3days stay. Used cups not replaced with new ones at all. Sachets of drinks also not filled up. Overall, Satisfied n will come back again..
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Cena za noc od:256 zł
Opublikowano15 paź 2023
Gość
Hotel, który zarezerwowałem dla moich dzieci, był bardzo dobry. Sprzedawca był również bardzo pomocny i zwrócił pieniądze za przepełnione dwie noce. Jestem również bardzo wdzięczny obsłudze klienta i pracownikom Ctrip za ich wspaniałą pomoc. Ze względu na różnicę czasu i problemy językowe spędzili mnóstwo cennego czasu i energii. Dziękuję. bardzo🙏
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Cena za noc od:294 zł
Opublikowano30 paź 2025
Gość
A very nice 48 hours spent in the city of Cardiff. Holiday Inn Express was very nice & is recommended. Not far from Cardiff Bay & the city centre. Staff were polite & helpful. Rooms were very clean. Breakfast was nice. Car parking charge was reasonable.
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Cena za noc od:247 zł
Opublikowano9 maj 2025
Gość
I really enjoyed my stay overall. The location was fantastic—on a beautiful street—and the hotel building itself is stunning. When I arrived, I was warmly welcomed by a very kind Italian gentleman, which gave me a great first impression. My room, though located in a separate area, was clean, modern, and nicely decorated. Everything looked fresh and well thought out.
However, I was disappointed to find visible stains on the bed sheets. While I believe they had been washed, the stains hadn’t come out and the sheets were still used, which didn’t match the high standard the rest of the hotel presented. I think they should have replaced them.
Another minor inconvenience was the bathroom light, which was automatic and triggered the extractor fan. This meant that even during the night, using the bathroom caused the noisy fan to stay on for a while, which could’ve been avoided with a manual light switch, in my opinion.
Despite these issues, the stay was mostly very positive, but I can’t give a full five stars because of the sheets. Hopefully this can be improved for future guests.
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Cena za noc od:294 zł
Opublikowano28 gru 2025
Gość
The hotel was nice, as it has a lovely swimming poo, so na and steam room. Very few chair for relaxing in the pool area, some people were sitting on the floor with their towels. Breakfast was the same with bit of change in their biscuits cereal. Bad side for food is that they offered scamble eggs only, fried and pouches eggs and omelette they charge for them.
It was my first time at the hotel or in Cardiff, it was Xmas even they seem kinda busy check in was suppose to be 3oclk but when we got there room was not ready and the receptionists were just cool about that, had to go to the desk and ask constantly which s boring.
The hotel is clean but I think their cleaning management is not up to standard, I had missing items in the room, like towels and next day I had to ask for handwash gel 100 times as it was not replaced. If you book with them maybe get yourself a suite room unlike just an ordinary room. It is a 4 star hotel was expecting a lot from them.
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Cena za noc od:287 zł
Opublikowano17 sty 2024
Aniwithlui
I stayed here for a business trip for one week. The room seemed to be clean but it is so dark that you can’t really tell if it is clean or not. That’s actually an issue - the lightening is bad. I couldn’t really work in the room since it had only a yellow ambient lightening and not a normal main source of light. The bathroom can be slightly cold if you don’t leave the door open so that warm air from the A/C can enter. It is shameful that they don’t have a breakfast included, especially for long stays in the hotel which is not so cheap and out of the center… at least one small sandwich would make things better, but nop 👎🏼. Another thing is that the area is not very nice. Unless you have to do something in that area, i don’t recommend you to stay. I was even told by taxi drivers to not walk around alone after it gets dark. Before I knew that, I did take a walk and it really felt a bit unsafe. The staff was ok, I didn’t have much contact with them. Only had an incident when I arrived - they couldn’t find me in their system (it was booked under other name by mistake but I actually changed it a week before arrival so I don’t know why they didn’t have updated information). There is a small gym, but almost all machines, except one, are for cardio exercises. Almost no restaurants or shops in the area.
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Cena za noc od:242 zł
Opublikowano24 wrz 2025
Gość
We went to the Royal Hotel not really knowing what to expect.
It is set with a lovely building. The architecture is beautiful.
The hotel is set out in an odd way but I think that adds the character. You enter on the ground floor, go up two floors to reception. There is a small bar there that offers free teas and coffees.
The slug and lettuce down stairs provides you with 20% off of food if you show your keycard.
The staff are really friendly and knowledgeable about the local area.
Location is good and because we were on the 4th floor we couldn’t hear the noise for the streets below.
The room was ok. Aircon in the room with tea and coffee.
Now two great points that I’ve been saving….!!
1. The shower! Let me tell you something it’s like I was sat in a typhoon, Cardiff clearly doesn’t have an issue with its water pressure!
2. The bed, it was luxurious, I was able to sink and sleep so soundly! We need this bed for our house!
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Cena za noc od:264 zł
Opublikowano5 maj 2026
Guest UserDidn’t have any cause to use reception other than check in and out. Staff were friendly and explained times for breakfast and check out.
No fridge in room and no ice machine available even though advertised in the rooms and on entrance to lifts.
Other than this would recommend.
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Cena za noc od:296 zł
Opublikowano15 sty 2025
BethSaidSmile
It is a good hotel, good size swimming pool & have both steam room and sauna, however, been twice now on weekdays and both times very busy.
Mainly self check-ins which loses the personal touch I feel and not too happy charged extra for parking giving the location of the hotel.
Great service in the restaurant.
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Cena za noc od:345 zł
Opublikowano29 paź 2023
Gość
I’m so glad we decided to stay at The Coal Exchange Hotel in Cardiff. I’d been given the very important job of finding a place to stay overnight for my friend’s special birthday. I didn’t really know where to start, so I compared prices of hotels in the area. I was surprised to find that the ‘budget’ hotels Premier Inn and Travelodge were no cheaper than The Coal Exchange for the given dates! I had a look at the photos and reviews and it looked perfect for a special occasion. It was steeped in history with the interior design staying true to the period in which it was built. Originally, as there were five of us, I had booked the sextuplet room. It looked amazing and we were all really excited about staying there. Unfortunately though, due to maintenance work being carried out on that part of the building, we had to change our plans to three double rooms right next to each other. The rooms were beautiful. Floor to ceiling double windows, opulent wallpaper, ornate period furniture and a lovely comfortable centrepiece bed.
The bathrooms had gorgeous jacuzzi baths and stone basins.
The following morning we had a delicious breakfast in Culley’s Restaurant situated inside the Coal Exchange.
The staff here are very friendly and go out of their way to ensure you have the best stay.
Can’t wait to go back.
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Cena za noc od:226 zł