Name: Changsha Xingsha Huatian Hotel
Address: Powiat Changsha, Chiny
Rating: 9.6

Chiny

Changsha

Zhangjiajie

Powiat Changsha

Loudi

Yongzhou

Shenzhen

Very convenient small hotel.. clean , right in the middle of everything in Changsha . Wuyi street , mao statue. Street food galore. Right out the door… 4 th floor massage very nice . Rent a scooter off the street cruise the city.  Great little hotel .

I thoroughly enjoyed staying at this hotel. The reception staff were very pleasant and patient, and everyone else showed kindness also.  The hotel facilities were to notch and finally able to find English movies to watch for free when lying in bed. Food was good too. I'm only sorry I didn't take advantage of all the extras the hotel has to offer. But, next time.

One of the best hotel experiences I ever had. From front service to cleaning service, all are very professional, customer-friendly, and respectful. BTW, the breakfast was excellent and well worth the price!

Will definitely consider booking this hotel again if visiting Chang Sha next time.

I had the pleasure of experiencing exceptional service from Housekeeping staff 张阿姨 and enjoying a comfortable room. The room was spacious, clean, and well-equipped with all the necessary amenities. The hotel's convenient location and excellent facilities added to the overall positive experience. I would highly recommend Jin Yuan Sunshine Hotel to anyone visiting the area, and I look forward to returning in the future.

Closed to metro only 50 meters, but even we close all window still can hear noise outside. room was clean and big. I like rain shower the water flows very strongly.

Seems like a nice hotel however our stay was too short to take any advantage of it.  They did make a big mistake by giving us the wrong rooms and it was annoying to come down late at night after we checked in.  They did fix the issue right away so at the end, no complaints.  Finding eating options for halal consumer was a bit challenging after 9pm as all the restaurants closed so that was really disappointing but can't blame the hotel for it.

不得不吐槽一下華天管理。作為一個老牌和豪華型酒店，1、 門口沒有禮賓部人員。帶着孩子拉着嬰兒車和行李箱。沒有任何人幫忙接待。在辦理登記入住後，要求禮賓人員幫忙送行李到房間，態度也是一般般。退房辦手續大堂衹有前台，沒有禮賓部人幫忙搭把手把行李箱推出去。有個類似大堂經理的人就在溜鬚拍馬的問一個大男人體驗評價。我這麼大個人帶着兩娃比旁邊一個男人應該顯眼吧。愣是沒一個人上前幫忙搭把手。甚至就在旁邊過去都當沒看到，衹在乎那個男客人的感受。當時大堂衹有我們兩個客人。2、衞生方面差，設施老舊，裝修老舊。網上寫着 2022 年開業。其實衹是小規模翻新。燈光昏暗。除了面積大，沒什麼優勢。華天系不會再來了

This hotel is ideal for onsen lovers. The onsen here is phenomenal with many different flavoured hot spring pools. Very relaxing. And this area is accessible by bus from Changsha, around 1hr 45 min. The hotel room is spacious with personal hot spring dipping tub. And the food at the restaurant delicious.

Very old hotel but refurbished with brand new amenities.
Location is good, walking distances to shops.
Will recommend.

酒店的環境非常的不錯，房間也很大，設施設備也很齊全，衞生也是做的非常的乾淨，服務員。也非常的熱情，前台服務也很熱情，很不錯的一家酒店。這邊的早餐也很好吃，所以準備在這裏住了兩天。

Lokalizacja jest świetna, bardzo dogodna, tuż przy kolejce linowej na górę Tian Men.
Pokoje są przestronne i czyste.
Obsługa jest niezwykle przyjazna i troskliwa.
Pyszne śniadanie.
Gorąco polecam każdemu, kto odwiedza Zhang Jia Jie!

I gave the hotel high mark because all my other friends were happy with the hotel, to my relief because I found this place. Very unfortunate for me, first we were given a room with big brown stains on the carpet. I trust the hotel tried hard to remove it coz I smelt the chemical too, from the carpet. I requested the change. The option seems no better, so we paid extra to get an upgrade suite, that with wonderful view and space, but there was a drainage smell near the bath area. The bedroom has no door I could smell it from sleep. I literally sprayed all my perfume to cover the unpleasant odor.
The hotel did give me prompt responses to address the problems. Credit to that.

We booked this hotel since it was closer to Tiamen mountain. Unfortunately the hotel is very far away from everything else and you don’t have any restaurants nearby except for the hotel restaurant. 

When we booked this hotel we got an offer to get: 

1 craftsman beer
100 yuan in didi tickets 
2 tickets to an exhibition. 

Even these we never received, the 100 yuan in didi (taxi) tickets we got when we asked for them and showed them the booking information and even though they saw the booking information in Chinese the didn’t get us the offer that we had paid for. 

When we arrived at the hotel which is very grand and look very nice upon arrival they greeted us at the car which is expected for a hotel that grand but that was only the first day they did that. All other times when we got to the hotel no one greeted us, they were all busy talking to each other instead. 

We were a family of 2 adults and 2 kids and even though we booked a family room where they know 4 people was staying they gave us only amenities such as towels etc for 2 people so every day we needed to wait and ask for 2 more towels before we took a shower. 

We also booked excursions through the hotel to visit Grand Canyon and also Tiamen mountain and paid over 1600 yuan for the whole family with everything included. When we came to Grand Canyon we couldn’t experience what we were there for (the zipline) because it had weight restrictions and when we contacted the sales person from the hotel she didn’t take any responsibility and just blamed everything else instead of saying that she was sorry. The day after we visited Tiamen mountain and here we had also booked a ticket that should have included everything and when we came there it was hidden fees that the sales person from the hotel hadn’t told us. When we contacted her again it was the same response that she blamed everything else instead of taking responsibility for that she hadn’t told us everything that she needed to tell us. 

No compensation was given by the hotel and no excuse. When we checked ut the staff said that they would be happy if we could give them a 5 star review and my response was that I will give you a review but it’s not going to be 5 star. When they asked us explain why we did and they blamed it on the language barrier which I don’t buy since all the messages and sales were done through translation app and also through WeChat were you can translate into your own language. It would have been so easy for the hotel to say I’m sorry and for example as a compensation from us you can go down to the buffé restaurant to eat dinner but instead they blamed everything else! 

We are world travelers and have been to different cities both in China and also in different country’s around the world and this is one of the hotel were we feel that they had the worst service we have experienced. When we’re coming back we will not stay here again! A fancy hotel that can not live up to the expectations.

酒店住得很滿意，交通很方便，去機場高鐵還挺近的，設施設備都齊全，二樓就是餐廳，房間很舒適，衞生乾淨，小陳服務很好，離店還送了禮物，很喜歡，也很有親和力，下次出差還會繼續選擇這。

Huatian

Columbus

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