Najlepsze hotele z siłownią w: Ułan Bator

„I stayed at Grand Hill Hotel Ulaanbaatar for five nights in November 2025. During my stay, I experienced a serious issue that was handled in a highly unprofessional manner, which significantly affected my trust in the hotel. I had placed a sentimental hoodie in the wardrobe of my room. On the third day, due to very cold weather, I wore other coats when going out. I can confirm, based on all photos taken that day, that the hoodie was not taken out of the room. However, upon returning that evening, the hoodie was missing. At the same time, one of the two hotel bathrobes originally in the wardrobe was also gone. I immediately reported this to the reception. The male staff member on duty initially stated that it was “impossible” for the hotel or housekeeping to have taken any items. Only after repeated requests did he contact the housekeeping staff, who denied taking anything. He promised to review CCTV footage the following day. When I followed up the next day, other reception staff said they had no record or handover of the incident and asked me to wait until the same staff member returned in the evening. Only then was the CCTV reviewed. I was informed that the camera angle did not cover the room entrance, and no further investigation or follow-up was offered. Throughout the process, there was no clear investigation procedure, written response, or proactive assistance. Instead, the communication repeatedly implied that the issue might have been the guest’s responsibility. This approach lacked transparency, accountability, and basic respect for a paying guest. Based on this experience, I strongly advise future guests to take extra care in securing their personal belongings. In the event of missing items, the hotel’s response may be limited to denial and minimal follow-up, which is concerning for any traveler.”

„Najstarszy hotel w Mongolii ale w mojej ocenie bardzo ładny w środku, mega duże pokoje, wszystko odnowione, mega recepcja i zdecydowanie najlepsze położenie bo w samym centrum. Śniadanie ok, ale jak na 5 gwiazdkowy hotel i brak ekspresu do kawy na śniadaniu to jest niedopuszczalne - to jeden minus !”

„The hotel was fine and I have no complaints. I found my room to be clean and pleasant, and the service to be OK. It is conveniently located in a mall and has a convenience store right next door. They were having an issue with the key cards when I stayed there where I had multiple issues pressing the floor my room was on. I had to manually get this fixed several times at the front desk. Additionally, I don't know if they are associated with the hotel, but the coffee shop in the lobby is awful and has horrible service. My last complaint: I was asking the man who worked at the front desk to restore access to my room, given this key card issue as I had a meeting in 2 minutes I was running late to. He was trying to sell me a hotel-associated taxi that was overpriced, which annoyed me.”

„”Really enjoyed my stay at the hotel! The staff were all great, and the room was comfortable and clean. No complaints, would definitely stay again.””

„Great views and a clean hotel a bit away from the central square but recommended for breakfast and a Korean meal in the shopping center in the same building. Also Modern Nomads is a great local Mongolian bbq place”

„Big and clean hotel. New and comfortable. Highly recommended.”

„We had a very late (early in the morning) check in. smooth process. They brought breakfast boxes to the room around 9a. The breakfast was intentionally cold but good. Meat, eggs, salad, bread. There is also a couple of cafes near by to get other food and drinks. Breakfast was included in the price! Rooms were very reasonably priced.”

„The standards of this hotel was not befitting of Novotel chain. There was no TV guide & electrical chargers were not set up properly & we had to shift the locations to charge my devices. Room was spacious & quiet expect for several tour groups designated on the same floor as ours which resulted unpeaceful nights. Service quality was acceptable but the management should seriously looked into quality & service standards of this hotel.”

„Excellent hotel in every way: centrally located, Building B has been renovated, the rooms are fresh, and the bedding and bed are luxurious. The breakfasts are decent, there's Russian-speaking staff, and a large parking lot. I made the right choice – next time I'm in town, it'll only be Bayangol!!!”

„This hotel was recommended by my Mongolian colleagues, and it's excellent value for money. It's cheaper than the hotel next door, but the quality is much better! Mongolia in December is absolutely freezing, I was shivering the whole time!!”