Spa Hotels in Ułan Bator

„This is an old-established hotel; even the immigration officer knew it when I entered the country. Although some details in the room felt a bit odd (like the scarcity of power outlets or the extra-long shower curtain), you can tell they've made efforts to renovate in recent years. At least the room was spacious and clean, and the staff spoke basic English. You can order breakfast to be delivered to your room for 15,000 MNT (the apple was bought separately). There are convenience stores and restaurants nearby, so daily life is very convenient.”

„I love this hotel, if ever i will go back again to Mongolia i will stay here again. This is one of my most memorable trip, also love the breakfast buffet but kindly add more options. This trip is so unforgettable, it is one of the cleanest hotels I’ve stayed in my life.”

„Good and clean hotel. While it's rated as 5-star, I would give it a high international 4-star rating. Staff are helpful and their English is very good. Location overlooks the main square of UB - this is a plus and minus. If there are a lot of activities/celebrations going on while you're in UB and you're facing the square, you'll hear ALL OF IT. If you're looking to go the main business area just north of the Shangri-la Mall, then it's about a casual 15-minute walk.”

„We arrived with our 2 bicycles and many panniers at the Urban Nomads Hostel, completely done. But the welcome and vibe made us feel good and relaxed. The beds are pretty comfortable and we can use the kitchen, which is actually convenient. The owner is very good vibe and funny, we recommend this place!”

„I stayed at Grand Hill Hotel Ulaanbaatar for five nights in November 2025. During my stay, I experienced a serious issue that was handled in a highly unprofessional manner, which significantly affected my trust in the hotel. I had placed a sentimental hoodie in the wardrobe of my room. On the third day, due to very cold weather, I wore other coats when going out. I can confirm, based on all photos taken that day, that the hoodie was not taken out of the room. However, upon returning that evening, the hoodie was missing. At the same time, one of the two hotel bathrobes originally in the wardrobe was also gone. I immediately reported this to the reception. The male staff member on duty initially stated that it was “impossible” for the hotel or housekeeping to have taken any items. Only after repeated requests did he contact the housekeeping staff, who denied taking anything. He promised to review CCTV footage the following day. When I followed up the next day, other reception staff said they had no record or handover of the incident and asked me to wait until the same staff member returned in the evening. Only then was the CCTV reviewed. I was informed that the camera angle did not cover the room entrance, and no further investigation or follow-up was offered. Throughout the process, there was no clear investigation procedure, written response, or proactive assistance. Instead, the communication repeatedly implied that the issue might have been the guest’s responsibility. This approach lacked transparency, accountability, and basic respect for a paying guest. Based on this experience, I strongly advise future guests to take extra care in securing their personal belongings. In the event of missing items, the hotel’s response may be limited to denial and minimal follow-up, which is concerning for any traveler.”

„Central location, 15 mins walk can reach the main square and Shangri-la shopping mall. Price good. 2 restaurants inside hotel. Room spotless clean, spacious, well equipped. But pre-ordering of taxi to airport is not available and staff can only call on the spot when transport service needed (uber like apps in Mongolia is not user friendly). Please note that the ride between airport and city centre (where this hotel is located) can take 1.5 hr long as there's serious traffic jam around the city centre.”

„The Hotel has seen quite a few years. However, it did age very well and is very good maintained. I enjoyed it more than the Hotel I stayed at before, which was 3 times more expensive.”

„Big and clean hotel. New and comfortable. Highly recommended.”

„Best hotel in Mongolia! No other hotel comes close. Location is great, rooms are clean and service is on point!”

„The standards of this hotel was not befitting of Novotel chain. There was no TV guide & electrical chargers were not set up properly & we had to shift the locations to charge my devices. Room was spacious & quiet expect for several tour groups designated on the same floor as ours which resulted unpeaceful nights. Service quality was acceptable but the management should seriously looked into quality & service standards of this hotel.”