Hotele w: Harbin Railway West Station/ Wanda Plaza, Harbin

I need to take the high speed train early morning hence chosen Xueli Hotel as it is near to harbin west train station and it’s above a shopping mall and opposite is the Wanda mall. Family room is big and some free snacks are provided for. Only downside is the room assigned with slight sewage smell.

I like this hotel a lott. First is because the staff is so nice even though we don’t speak the same language. They try really hard to accommodate us. Second, the room is really comfortable. They are nice and cozy even without window. I had a good time clean myself up before next destination. And for the price, it’s worth the money. Only the location is quite a distance from the centre but it’s close to all basic services and shops that you need. Even close to the mall and good restaurants. Mind you the hotel is on the 7th floor (if I am not mistaken) so you have to go inside the red building and take the elevator to the hotel lobby.

Everything was good right until the last night… we put in our clothes in the machine to dry coz it was still wet . (They have only one machine). We set a timer for 2 hours and we came down 5 mins earlier. Their staff took out our clothes and put in other clothes saying the customer is in a rush. Our clothes were still sloppy wet which means the machine barely ran for 10 mins before they took out our clothes. It was our last night and we need to pack our luggage. We waited another 10 mins and put in our clothes to dry again after communicating with the staff. We timed 2 hours again. The best part was 2 hours later at 1am, the machine was still running with 2 hours left and the 5 bags of dirty laundry that I saw 2 hours ago is now 3 bags. I had to get the staff to help me manually stop the machine coz it cannot be unlocked if the time is not up. My clothes were still wet, same as per 2 hours ago. I was too tired and speechless with their behaviour to continue this nonsense. I had to wake up 3 hours earlier just to blow dry my clothes so that I can pack them into my luggage. Very bad experience!

Great location. Stuff are very helpful. Breakfast are good. I really enjoyed my stay at this hotel. Keep up the great work 👍

My recent stay at this hotel was exceptional. From the moment we arrived, the staff were incredibly friendly and thoughtful. They kindly stored our luggage when we arrived early and again before our departure, which made exploring the city so convenient. The room itself was spotlessly clean and felt brand new, offering a very comfortable retreat. The location couldn't be better—just a five-minute walk to both the metro and main train station, with several good restaurants and useful shops right in the vicinity. It was the perfect base for our trip, combining great service, modern comfort, and outstanding convenience.

We really liked the hotel. It is located on the 17th and 18th floors of a high-rise building. The windows offer a magnificent view of the city and Harbin West Railway Station. The location is very good, the metro station and bus stops and three huge shopping centers are close to the hotel. The decoration of the room is very pleasant. Gorgeous comfortable beds and great bedding. The bathroom is beautiful and comfortable. Sofas with a window lounge table add home comfort. The breakfasts are delicious, diverse, and hearty. Polite and helpful staff. If we go to Harbin, we'll stay at this hotel again.

回老家過春節，中途在哈爾濱西站坐換乘，定到距離西站比較近的這家酒店還是非常不錯的距離走步就能到，價格也還可以，衹是有三才有三個小時的休息時間小時房，時間稍短一些，但我這次的行程中中間的三個小時是足夠的。 室內的環境衞生還可以中規中矩，地面有拖地的水印，傳的床品鋪得不夠平整，剩下其他的都非常的棒，而且還能從大大落地窗看到遠處的哈爾濱西站火車來來往往的狀況。室內的温度也是特別合適的，可以用集中空中央空調來控制還是非常不錯的衞生間也是乾濕分離的這一點上很棒。

Położenie jest dobre. Pracownicy są bardzo przybliżający i bardzo przystojny. Kocham śniadanie. Wartość za pieniądze. Kocham, że mają miejsce do pralni.

As Muslim travellers, we appreciate that the breakfast offered several vegetarian options including steam corn, sweet potatos and pumpkins, vegetables, boiled eggs and fresh fruits. During check in the staff were very kind and helpful, making the effort to translate to ensure clear and smooth communication. Overall, it was an excellent stay!

Great location with two major shopping malls with many food vendors, 5 mins to tran station. The manager is very helpful made our trip so easy, of course the room is nicest in this area for its value. Definitely will be back, we had a wonderful stay.