Hotele w: Harbin Railway West Station/ Wanda Plaza, Harbin

I need to take the high speed train early morning hence chosen Xueli Hotel as it is near to harbin west train station and it’s above a shopping mall and opposite is the Wanda mall. Family room is big and some free snacks are provided for. Only downside is the room assigned with slight sewage smell.

the hotel was great value for the price and has a few excellent points. Location is easy to get to the airport and ok for the winter attractions. Rooms are nice, though are showing their age. The facilities (gym/pool) we decided to avoid; they don't offer the resort or relaxation of other five star hotels. Food was consistently good and the club lounge is easily one of the best decors I've found. The service was consistently good from checkin especially. I would stay here again if Im in Harbin, but I would stress that I have allergies to try and get a real smoke-free room (our bathroom....)

We really liked the hotel. It is located on the 17th and 18th floors of a high-rise building. The windows offer a magnificent view of the city and Harbin West Railway Station. The location is very good, the metro station and bus stops and three huge shopping centers are close to the hotel. The decoration of the room is very pleasant. Gorgeous comfortable beds and great bedding. The bathroom is beautiful and comfortable. Sofas with a window lounge table add home comfort. The breakfasts are delicious, diverse, and hearty. Polite and helpful staff. If we go to Harbin, we'll stay at this hotel again.

Everything was good right until the last night… we put in our clothes in the machine to dry coz it was still wet . (They have only one machine). We set a timer for 2 hours and we came down 5 mins earlier. Their staff took out our clothes and put in other clothes saying the customer is in a rush. Our clothes were still sloppy wet which means the machine barely ran for 10 mins before they took out our clothes. It was our last night and we need to pack our luggage. We waited another 10 mins and put in our clothes to dry again after communicating with the staff. We timed 2 hours again. The best part was 2 hours later at 1am, the machine was still running with 2 hours left and the 5 bags of dirty laundry that I saw 2 hours ago is now 3 bags. I had to get the staff to help me manually stop the machine coz it cannot be unlocked if the time is not up. My clothes were still wet, same as per 2 hours ago. I was too tired and speechless with their behaviour to continue this nonsense. I had to wake up 3 hours earlier just to blow dry my clothes so that I can pack them into my luggage. Very bad experience!

[”Fantastic location, right in the middle of a shopping district! The room was clean and bright, the bedding was so comfortable I didn't want to get up, and the service was incredibly attentive.”,”A perfect stay! The facilities are new and complete, breakfast has a great variety and tastes delicious, and the staff are warm and thoughtful. I'll definitely be back!”,”Amazing value for money! The room was quiet, hygiene details were impeccable, and check-in at the front desk was super fast. The perfect place to land after a long journey.”]

Great location. Stuff are very helpful. Breakfast are good. I really enjoyed my stay at this hotel. Keep up the great work 👍

Хочу поделиться впечатлениями от пребывания в этом отеле — он действительно заслуживает внимания! С первых минут радует атмосфера чистоты и порядка. Холл отеля производит отличное впечатление: он чистый и опрятный, создаёт приятное первое впечатление и настраивает на комфортный отдых. Номер также оказался на высоте — безупречно чистый, с продуманной вентиляцией. Особенно порадовало наличие окон: если вдруг почувствуете, что не хватает свежего воздуха, всегда можно проветрить помещение. Это действительно удобно и важно для качественного отдыха. Расположение отеля — ещё один весомый плюс. В шаговой доступности множество магазинов и заведений, где можно вкусно поесть. Не нужно тратить время на долгие поездки — всё необходимое рядом. В целом, отель отлично сочетает в себе: -чистоту и порядок; -функциональность и удобство; -выгодное расположение. Однозначно рекомендую этот отель тем, кто ищет комфортное размещение за разумные деньги. Здесь вы получите всё необходимое для приятного пребывания без переплат!

We booked this hotel for a trip with friends. The rooms were spacious, and they provided disposable towels, which was very convenient. The cleanliness was also quite good.

Great location with two major shopping malls with many food vendors, 5 mins to tran station. The manager is very helpful made our trip so easy, of course the room is nicest in this area for its value. Definitely will be back, we had a wonderful stay.

The walls were very thin, you could hear everything from the next room. Didn't get the WiFi and the signal inside the room was almost none. The room was comfortable, the AC worked well.