Hotele w Itō z Hot Tub

„Stayed 2 nights at this lovely place. Hotel was very near the train station and within walking distance to many restaurants and cafes. The staff at this hotel were warm and I felt really taken care of. We were able to understand each other with simple English and Japanese. My room was spacious and had a great view of the sea and sunrise! The onsen in the room was big and I had a good time soaking in it. On my check out day, the staff gave me a back of kiwis that were farmed by the owner of the hotel. Would love to come back here again when I have chance!”

„In whole, this is a good hotel~ the staff are nice and they help us to call a taxi. However, the public transport is very inconvenient in Ito, so maybe travel by car is a better choice”

„Kira no Sato is the best hotel I’ve ever stayed in Japan, period. I’ve never stayed in a traditional Japanese style hotel but it totally blew my mind. The gardens, onsen, guest rooms, restaurants…everything’s exquisite. It is like an onsen theme park. 5-star service the minute since you got on the hotel’s shuttle bus. There’s stairways leading up to my room. Hotel staff offered to help me on their own. The room is mainly made of wood but it is kept in excellent condition. The bed is large and soft. The food beats 90% of Japanese hotels I’ve stayed in.”

„The room is very clean and the amazing garden view really impressed us. Open air and massive ground. Totally recommend it.”

„It’s a traditional style onsen hotel, the decoration is a bit too old compared to the photos of the official website though I think it has been renovated. The onsen was okay and didn’t look clean because of the old renovation. The toilet inside the room had a bad smell.”

„The room is comfortable, but the room is quite dark, not charger, usb near the bed, so u have to put on somewhere to charge your mobile. The meal is fine, not very impressive, and the onsen is not large, 1 indoor and 1 outdoor on the highest floor. Overall the stay is happy ! While u leaving, the staff will help to call taxi.”

„Comfortable and modern onsen hotel with private baths in rooms, tasty and unique dinner and European style breakfast. In the room there are towels, yukata robes, some hygiene supplies except teeth brushes because the hotel tries to reduce plastic wastes. The hotel gifted a set for face and tea for a booking on a particular website. The hotel approximately in 10 mins from train station, and close to the sea.”

„Overall this hotel's location is perfect for 1-3 days stay, but for longer stay you will need to take a taxi everywhere, its located too far. Even closest 7-11 is 1h walk away! Everything was fine, the room for 3 was enourmous, clean and fresh. Its located right at the zoo entrance, with a discount for zoo tickets. The only problem is its location - every restaurant around closes at 5 pm, so quite inconvenient. Even when we were looking on Google maps for an open restaurants and it said they were open - they were closed in reality. Spent almost 2h looking for food)) So you better ask hotel staff to find you a place to eat, even better if they call in a restaurants.”

„I stayed at Izu Ippeki Lake Lakeside Terrace for 5 nights booking though Trip.com. Be warned that problems may occur when booking through travel websites such as this one. I booked a standard room with no meals. What I did not know however, was that this reservation did not include any room cleaning services for the entire stay, no taking of garbage or towel replacement, no bed making, nothing at all. When I contacted the travel website to show my disappointment, they immediately contacted the hotel requesting a full refund. I did not expect a full refund for my entire stay. What I did expect, was for someone to acknowledge the fact that this important piece of information should have been indicated someone on the online reservation confirmation. Neither the travel site nor the hotel would acknowledge this. The travel site replied with a response from the hotel, saying that I was a regular guest and knew about this “regulation”. It’s true, I have visited Izu Ippeki Lake Lakeside Terrace on several occasions when housekeeping services were not included. However, this was clearly indicated on the reservation, and I stayed during the COVID STATE OF EMERGENCY, when it was standard practice for many hotels to exclude cleaning services. My recent stay was at the beginning of August, WHEN THE STATE OF EMERGENCY AND COVID RESTRICTIONS HAD BEEN LIFTED. It is no longer standard practice to exclude cleaning services at hotels in Japan. The hotel stated that I visited the front desk every day to get towels and never mentioned the need to clean the room. This is untrue. I only came to the front dest 2 times during my stay, and this is because room cleaning staff entered my room on 2 occasions, so I was expecting them to clean or take out the trash, but they did nothing and left. I expected them to return, however, they never did. The bottom line is the hotel is responsible for communicating their services to customers, especially after covid restrictions have been lifted. Blaming guests for their lack of communication is completely unprofessional. Now in regards to the hotel itself, I have stayed here on several occasions, I find it to be perfect, mainly because of the location and modest room size. The hotel is conveniently located near Lake Ippeki (Ippekiko) and there is plenty of nature and a few trails in the area. You can step out the door and be on a simple hiking trail within minutes. It’s a very quiet area and very good for children and families. Though the hotel is dated, the rooms are all quite large and include a living room, kitchen with cooking supplies and dishes (but no forks or spoons), a large bath, and both Western and Japanese style bedrooms. Some may be discouraged by the age of the hotel (it’s quite old and could use some renovation), but if you don’t mind that, then I would highly recommend staying here. One point that I need to mention is in regards to the bedrooms. The hotel has replaced their blackout curtains with super thin curtains which allow sunlight to easily shine through. We were woken up at 5:00 am every morning because of the bright sunlight in our room. If you’re a light sleeper, please take note. I wish management would consider this. Also, it’s highly recommended that guests come by car, public transportation is very inconvenient in the area. Overall, Izu Ippeki Lake Lakeside Terrace is a very convenient place for a reasonable price. I will definitely be staying here again in the future, but hope that they act with a little more professionalism and consider the fact that the covid state of emergency ended long ago.”

„Absolutely five stars!!! Excellent service and amazing pool side view. Both dinner and breakfast are perfect!! They provide shuttle buses but the timing is not good for me. It’s only around 10 minutes walk from nearest station. So the location is not a big problem for me.”